Ratings based on 142 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
63% of guests recommend
2.5 Room cleanliness
2.8 Service & staff
2.6 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

In need of an upgrade

Posted 18-Apr-2015
Pros: Front desk staff friendly
Hotel is in need of a remodel upgrade. Dusty room, bathtub needed to be replaced. Hallways and garbage areas need cleaning. Pool and garden area needs attention.
1 out of 5
by A verified traveller

Posted 21-Mar-2015
Pros: nothing
Cons: everything
Location: not close to anything
Terrible hotel. Floor lamp unplugged. No place to plug in. Lampshade all coffee stained. Crumbs at base of night table, crumbs and pills on floor by bed. Dead flies in bathtub & behind amenities on sink. Grout all moldy. White, thick gunk over the toilet paper holder. Only 1 coffee packet. Asked for more coffee & was told we could get some in the morning. Four small & very lumpy pillows on bed. Only 1 of our card keys worked. Had to go to front desk twice to get it to work. Alarm clock not working. Found it jammed behind the night table the next day. No do not disturb sign. We only got in after midnight, & the maid was knocking 8:30 am. Slippery bathtub, no anti-slip mat. Plug nightmare at coffee maker, microwave & hairdryer. Cereal at backdoor for 4 days!.. When I told the maid, she laughed. Wake up call requested for 6:60 am, got called at 7:50 am.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveller

This traveller left a rating score only Posted 27-Feb-2015 on Hotels
5 out of 5
Recommended
for Families
by Malcolmfrom Gilroy.

Marvelous in Morgan Hill.

Posted 22-Feb-2015 on Hotels
Mr. Range and his desk staff were excellent. They were friendly, helpful, and courteous. However, the housekeeping staff (one in particular) was condescending and rude to my son on more than one occasion. She seemed to be hurried and uninformed. Otherwise, an outstanding stay. I would recommend it to anyone.
4 out of 5
Recommended
for Couples
by Jeffreyfrom Los banos

Reasonably priced and close to downtown.

Posted 21-Feb-2015 on Hotels
The hotel was very reasonable and close to where we needed to be. The staff was very helpful and friendly.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Qulaity in

Posted 20-Feb-2015 on Hotels
There was no remote for the tv and i couldnt get it to change channels without a remote. One of the lamps didnt work. Otherwise it was ok. In room coffee maker, refrigerator snd microwave is nice.
1 out of 5
by A verified traveller

Posted 05-Feb-2015
Paper thin walls. Too loud. Outdated furniture
1 out of 5
Recommended
for Couples
by Keithfrom Aptos

What happened to the quality in Quality Inn

Posted 03-Feb-2015 on Hotels
I was so disappointed in the quality of Quality Inn. The phone didn't work to the front office - no response when it was reported. The shower spigot was a half an inch from the wall - looked like it was going to fall out. The two towels were so thin it was hard to dry off after showering. The TV was blurry. At 745am room service knocked and then tried to enter the room - we were one night and check out was noon. Fortunately I had the bar across the door.
2 out of 5
by A verified travellerfrom Boise, ID

Dirty & Dated

Posted 29-Jan-2015
Pros: ...there was an attractive girl having breakfast in the morning...? Other than that, nothing really.
Cons: A bulldozer could knock it down and build a new hotel on the location...
Location: It is off the freeway...which was good.
The guy at check in didn't know how to process an Expedia reservation. The manager in the morning was nice...but i did have to go back and square the bill with her since the guy at check in was unable to figure my reservation. I had several bags to haul upstairs to my second floor room...there is no elevator. Hallways dirty...Everything run down and dirty. I actually slept on top of the covers because it was all a bit concerning! The breakfast buffet was OK, nothing exceptional. I would not stay here again. There is a Holidy Inn express about 1000 yards away. Next time, I will stay there.
3 out of 5
by A verified traveller

Posted 29-Jan-2015
It was okay for a one night stay. The room deodorant was really strong.