Ratings based on 1,601 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Las Vegs

Noisy

Posted 06-Jul-2015
Pros: Very comfortable, great bed.
Cons: Check in desk is very confusing when a lot of people are there at one time. Everyone stands in a group, there is no line formation to know who is nex
The only complaint I had was that I could hear everything going on in the room next door and they were up all night. The hotel was fully booked so they could not move me to another room.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice rooms.

Posted 01-Jul-2015
Pros: Sushi bar.
Very good staff and the rooms were more than adequate.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jun-2015
Modern. Cleaner than most. Central location.............................
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jun-2015
Big hotel with good facilities and friendly and efficient staff.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 23-Jun-2015
Okay room. Outrageous restaurant and room service prices. Go out to eat for sure. Real stupid sliding bathroom doors - noisy, see-through, architecturally misconceived.
4 out of 5
Recommended
for Everyone
by A verified traveller from CA

Nice hotel view from our room

Posted 23-Jun-2015
Pros: The bathroom
Cons: Nothing
Location: Great location
Very nice room and comfy bed and had a great sleep. I will surely come back to this hotel and will recommend to a friend or family.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Francisco

It had everything we wanted.

Posted 22-Jun-2015
The hotel is conveniently located close to the San Jose Airport and has ample parking. It has all the amenities we were looking for and then some. They have several restraunts conveniently on site which serve a nice variety. Come on in...the pool is great!
5 out of 5
Recommended
for Everyone
by A verified traveller from V

Posted 22-Jun-2015
It was a very good experience. Everything was excellent!
5 out of 5
Recommended
for Everyone
by A verified traveller from Sacramento, CA

Great hotel near Great America.

Posted 21-Jun-2015
From the moment we arrived at the Hyatt Regency in Santa Clara, we experienced excellent customer service. Parking in their covered garage was a breeze (and we could leave our car here when visiting Great America which eliminated pricy parking fees at the park) and included complete in and out privileges if needed. The front desk staff was not only courteous and friendly but readily accommodated our special request to be high up and have a room facing the park (this afforded us a great view of fireworks show on Friday and Saturday nights) and also provided a list of restaurants in the area. Note: there are no great restaurants within walking distance. The rooms were well appointed, comfortable, and very clean. The hotel provides a list of helpful complimentary items available to travelers who may have forgotten something. We ordered room service for breakfast and it arrived exactly on time. The room service menu, while pricey, offered a pleasant variety of items from which to choose. After check-in we all enjoyed the pool area and were very happy to swim in a saline versus chlorine pool. There are plenty of lounge areas surrounding the pool for comfortable relaxation. We were all happy and will return if we visit Great America again.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from UK

Convenient business hotel

Posted 20-Jun-2015
Pros: Convenient location near 237 and 101.
Cons: Italian restaurant was not open on Sunday when I tried to use it.
Location: Large cinema a few mins away heading towards the 101.
Stayed for 1 week on business. Hotel was fine and had no issues. Room was clean, well appointed and quiet. Housekeeping were good and managed to provide some toiletry items I had forgotten on the night of arrival. Did not try out the gym, pool was fine.