Ratings based on 418 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
76% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Maryland

Needs to be refreshed

Posted 19-May-2015
I booked the hotel based on price and location. After stayin there I would definitely consider a more "name brand" hotel. It definitely is old and needs to be updated. Bathroom was functional but needed love in decor and overall condition. Whether it was the mirror or tiling or painting or caulking it all needed attention. I was wearing socks to improve my feeling of being clean on the bathroom floor. Bed was comfortable though. HVAC unit was noisy but functional. Morning breakfast was lacking. Needs better coffee and juice. Cereal and Milk ok
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New York

Posted 30-Apr-2015
Good experience. They let me check in earlier than the regular time. The staff are very friendly b
1 out of 5
by A verified traveller

Stay away

Posted 30-Apr-2015
Bad area, bad rooms, no privacy. Do yourself a favor and keep looking.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom modesto California

good.

Posted 18-Apr-2015
It was goog. I stayed one night. I didn't like that I couldn't get ice and water for the room they don't have the ice, water dispenser. On the second floor. The smell when you first go in the hotel is not pleasant it smell old. The room don't I was glad.
3 out of 5
by A verified travellerfrom California

The Hotel of Last Resort

Posted 24-Mar-2015
Pros: It prevented us from having to sleep in our car.
Cons: I believe it is time for a complete makeover.
Location: Not much of anything.
The first impression was that it is very tricky to get the car into the garage (No parking lot or street parking available). Second impression was a very friendly, helpful desk clerk. Third impression was that the hotel has seen better days (carpet is threadbare, floor molding missing in room, everything appeared old and well used). The room was reasonably clean. The air-conditioner was very loud and had to be turned off in order to get to sleep. After turning the air-conditioner off, the noise from the highway kept us awake in a hot room anyway.
2 out of 5
by A verified traveller

Business Trip

Posted 20-Mar-2015
Pros: it had a bed
Cons: it should be razed and they should put a homeless shelter there instead because the accommodations would probably be better.
Location: Taco Bell, Jack n the Box, smoke shops and massage parlors
This place is off a busy street next to a freeway so all the rooms on the street will get all the traffic noise. Run down room that smells of cigarette smoke Bathroom not clean and hardly any hot water. Breakfast was terrible with food that tasted several days old. Management grumpy and try avoiding you if they saw you coming.
2 out of 5
by A verified traveller

Posted 25-Feb-2015
The hotel is outdated. The hotel location is to far away from San Jose convention center. Not a hotel for business travel.
4 out of 5
Recommended
for Business Travellers
by Robertfrom Naperville

better than expected

Posted 21-Feb-2015 on Hotels.com
Pleasantly surprised, quite room decent breakfast,located right off 17
4 out of 5
Recommended
for Getaway With Friends
by Patriciafrom Camp Nelson, CA

Would stay again

Posted 20-Feb-2015 on Hotels.com
The location was great. Parking was good. couldn't get the heater working, but we never said anything because it wasn't too cold. We would or will be staying there again. By the way, check out the cute little town of Campbell.
2 out of 5
Recommended
for Business Travellers
by Gregfrom CA

NOT impressed

Posted 19-Feb-2015 on Hotels.com
I needed a hotel in this area, I will try a different one next time, this hotel was a bit run down, bed was lumpy, hair dryer was 20 years old and would stop working after 30 seconds, breakfast was stale, parking was TERRIBLE, if you did not want to get on the express way you had to dart over two lanes, ( yes, you better have a fast car to do it) not impressed