Ratings based on 167 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New Jersey

Arturo the waiter makes our stay great.

Posted 20-Nov-2014
The rooms are very clean, all the amenities, the staff are great. We have stayed here several times and are always treated great. The breakfast and lunch buffets are great.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Good option in San José

Posted 24-Oct-2014
Tryp Hotel is a good option in San José. Rooms are well designed, wifi is good and the restaurant has a good menu.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Italy

Nice Hotel for business trips

Posted 23-Oct-2014
I always stay at this Hotel for my business trips to San José, it's close to city center and easy to reach from everywhere. There is a good restaurant inside and breakfast offer a great choise of cakes which are my favourites ......
4 out of 5
Recommended
for Everyone
by A verified travellerfrom L.A.

Nice Hotel, good location.

Posted 30-Sep-2014
Pros: Clean, nice breakfast, many locals use the hotel for business meeting and lunches.
Good experience, 2nd time staying here in last 2 months. Within walking distance to business district.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Memphis, TN

Vacation

Posted 21-Sep-2014
Pros: We were comfortable and the staff really looked after us for the most part. We had a driver, Miguel, who drove us to most places when we were ready.
Cons: The lighting was very bad in the room. There were no hand rails to grab on to by the toilet. Poor communication between tours bus and staff.
Location: There were many shops, museums, etc. within 30 minute walking distance. We mostly used the hotel drivers which were very reasonable. Also a few rest
One of the nicest handicapped rooms we've stayed in. The room was large enough to move around in without hitting furniture, etc. There was plenty of sitting room, two sofa beds and a desk chair. Unlike many other places, we had a decent view out of our window. We had drivers who would drive us into the city ($6) each trip. Our driver was really great! His name was Miguel (Michael)?? Once I established interaction with the front desk, we also learned that Miquel would take us on day trips which we did at less than what the tours would take us on. My biggest complaint would be that they set us up on a tour, only to learn the next morning that the tour would not take the wheelchair. This cost us a day of our vacation.
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Flolrida

Great central location

Posted 25-Aug-2014
Pros: Central location- great for what we needed
Cons: give wash rags (we like to wash with more than our hands) and an extra towel per 2 guests. (one for body and one for hair- women like this)
Location: central to many things
The hotel was overall very good- The room was extremely clean but there was trash under the bed We reserved 2 rooms for 5 people and stayed here for 8 days. 2 nights of our stay the air condition seemed to be shut off in all guest rooms. The fan would run all night but would not blow cold air. The hotel staff could not explain why it didn't work on the 2 evenings.
3 out of 5
by A verified traveller

Posted 23-Aug-2014
The people at the front desk were consistently Rude, everything that was asked to them was very short and like it was an inconvenience for them. Will never stay there again.
4 out of 5
Recommended
for Business Travellers
by M.Donahue

This traveller left a rating score only Posted 09-Aug-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel

Posted 09-Aug-2014
Pros: rooms, staff, cleanliness, breakfast
We stayed here twice once on our way before going to Monteverde and our last night in San Jose - its a great hotel, everything about it was excellent.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Montreal

Excellent option

Posted 29-Jul-2014
Helpful staff, good location, excellent restaurant, elegant clean room. The best choice in San Jose.