Ratings based on 312 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Quick Stop

Posted 03-Jul-2015
Pros: It was very modern and clean.
Location: We ate at a great Brazilian Steakhouse within walking distance.
We had a quick stop in San Jose, and the hotel was beautiful, clean, and comfortable. We even had our little ones, and everyone was very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveller from Alaska

Very Comfortable Room

Posted 20-May-2015
Location: It was an easy walk--about one mile-- to most of the museums and attractions in San Jose
This was a safe, clean hotel. The staff was very helpful and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great room layout with a great view

Posted 18-May-2015
Pros: room view
Cons: nothing
We stay in a premium suite, it has a very nice layout, and great wrap around window with very nice view. The customer services are good.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-May-2015
Nicer towels needed otherwise we had an excellent stay
4 out of 5
Recommended
for Everyone
by A verified traveller from los angeles

Single traveler

Posted 25-Apr-2015
Pros: Professionalism, courteous and cleanliness? Breakfast is great, typical Costa Rican food!
Location: Close to many points of interest.
My experience has always been great there, the only difference this time is that the parking for guest is not under hotel anymore it's across the street. You have to get security to come open gate. Other than that it's great place to stay.
Comment from Hotel Management
10-May-2015 by Rebecca Zuniga / Sales Manager, Hotel Management
Dear guest, thank you for taking the time to write a review. We are very sorry about the change in the parking place, since we only had a hand full of spaces underground and the rest are for the building offices owners we were experiencing more trouble than benefit, therefore decided to move next door. I trust this will not affect your opinion of the hotel overall.
3 out of 5
by A verified traveller from Canada

Posted 24-Apr-2015
Pleasant front desk with knowledgeable English skills. The door men however didn't help with the luggage on departure, more so watched us take it up and down the stairs lol... The room was dated and could definitely use some touch ups. Not to mention how paper thin the walls are, good times listening to some drunk cougars tying one on... Just not really worth the price of admission is all.
Comment from Hotel Management
10-May-2015 by Rebeca Zuniga / Sales Manager, Hotel Management
Dear guest, thank you for taking the time to write a note your opinion is very important for us and we will take some actions related your comments.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel but so so location

Posted 20-Apr-2015
The hotel itself is great ... But although the neighborhood isn't bad, it is just uninteresting. Oh, and no outside guests are allowed in the rooms. If you are in San Jose looking for love this may not be the hotel for you. But overall very good with a great gym, excellent wifi, and good food.
Comment from Hotel Management
10-May-2015 by Rebecca Zuniga / Sales Manager, Hotel Management
Dear guest, thank you very much for taking the time to write a note. We are very glad to know that you enjoyed our gyms, facilities and food. Actually we are only few minutes walk from the National Stadium, Museum or Costa Rican Art, Central Market, Central Avenue and La Sabana park; although our own Gastro Bar Restaurant serves breakfast, lunch and dinner, tapas and wine; we were literally surrounded (walking distance) by restaurants: Brazilian “churrasqueria”, Argentinean, Italian, Peruvian and Cuban, not to mention the array of fast food. Excellent option for those who want to explore this small San Jose city.
4 out of 5
Recommended
for Business Travellers
by Manuel from Mar del Plata

Muy buena opción en San José

Posted 23-Mar-2015 on Hotels
Muy buena atención, cómodo, bien ubicado, buen restaurant dentro del hotel.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 20-Mar-2015 on Hotels
5 out of 5
Recommended
for Couples
by MAURICIO from México, Distrito Federal

Pura Vida

Posted 19-Mar-2015 on Hotels
Excelente