Ratings based on 317 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to La Sabana

Posted 15-Jul-2015
This is one of the nicer hotels I have stayed in the San Jose center area. The room was modern and comfortable. The breakfast was great with many options. The staff were very nice and helpful. The only negative thing I can say is that the room did not have a fridge. Otherwise it was perfect.
5 out of 5
Recommended
for Everyone
by A verified traveller from R. Nashville TN

Sol - The hotel concierge

Posted 12-Jul-2015
Sol was awesome! If not for her patience kindness and willingness to help non-Spanish speaking guests we would not have a positive outlook of the hotel or Costa Rica. She booked our tours told us where the best restaurants were and where to party in San Jose. We will never forget her!! Very nice young lady!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Quick Stop

Posted 03-Jul-2015
Pros: It was very modern and clean.
Location: We ate at a great Brazilian Steakhouse within walking distance.
We had a quick stop in San Jose, and the hotel was beautiful, clean, and comfortable. We even had our little ones, and everyone was very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveller from Alaska

Very Comfortable Room

Posted 20-May-2015
Location: It was an easy walk--about one mile-- to most of the museums and attractions in San Jose
This was a safe, clean hotel. The staff was very helpful and friendly.
Comment from Hotel Management
12-Jul-2015 by Rebecca, Hotel Management
Dear guest, thank you very much for taking the time to write a note, it is very important for us to hear about your experience and even nicer to realize that you enjoy of the property and service! Thank you again!
4 out of 5
Recommended
for Everyone
by A verified traveller

Great room layout with a great view

Posted 18-May-2015
Pros: room view
Cons: nothing
We stay in a premium suite, it has a very nice layout, and great wrap around window with very nice view. The customer services are good.
Comment from Hotel Management
12-Jul-2015 by Rebeca Sales Manager, Hotel Management
Dear guest, we are very glad to hear that you enjoyed your stay with us. Thank you for taking the time to write a review!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-May-2015
Nicer towels needed otherwise we had an excellent stay
4 out of 5
Recommended
for Business Travellers
by Enrique from México

Está empezando a enseñar su edad.

Posted 28-Apr-2015 on Hotels
Un poco oscuro y ya se ve viejo. Restaurant bueno. Gimnasio malo. Larga distancia y llamadas locales gratis lo cual para negocios lo hace muy atractivo.
Comment from Hotel Management
11-Jul-2015 by Rebecca, Hotel Management
Estimado huesped, muchas gracias por escribir una opinion. Nos esmeramos mucho por mantener nuestras instalaciones limpias y nitidas. Hace un par de semanas agregamos una maquina caminadora en el gimnacio, camillas para hacer abdominales, etc.
4 out of 5
Recommended
for Business Travellers
by Orestes from Miami

Quick

Posted 27-Apr-2015 on Hotels
there is no fridge in the room
Comment from Hotel Management
11-Jul-2015 by Rebecca, Hotel Management
Dear guest, I trust you enjoyed your stay at Tryp Sabana. We only have fridges in our Premium rooms, however upon request we provide those in our standard rooms at no extra charge. Thank you for taking the time to write a review
5 out of 5
Recommended
for Business Travellers
by Oscar Omar

This traveller left a rating score only Posted 26-Apr-2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from los angeles

Single traveler

Posted 25-Apr-2015
Pros: Professionalism, courteous and cleanliness? Breakfast is great, typical Costa Rican food!
Location: Close to many points of interest.
My experience has always been great there, the only difference this time is that the parking for guest is not under hotel anymore it's across the street. You have to get security to come open gate. Other than that it's great place to stay.
Comment from Hotel Management
10-May-2015 by Rebecca Zuniga / Sales Manager, Hotel Management
Dear guest, thank you for taking the time to write a review. We are very sorry about the change in the parking place, since we only had a hand full of spaces underground and the rest are for the building offices owners we were experiencing more trouble than benefit, therefore decided to move next door. I trust this will not affect your opinion of the hotel overall.