Ratings based on 279 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Lovely hotel in centre of San Jose, helpful staff

Posted 15-Jul-2014
Pros: Breakfast, Staff, Location, Everything
Location: Right in central downtown. Could not have picked a better location. Can easily walk to all the main sights in town.
This hotel is right in the centre of San Jose so it's really easy to get around to see all the sights in downtown. The hotel itself is very nice and the breakfast that's included in the room rate is amazing: fruits, yoghurts, juice, cheeses, hams, pastries, waffles, hot food, and they can make pancakes and omlettes fresh to order. The staff are helpful and friendly. We stayed here on 2 separate occasions and the second time we were randomly upgraded to a suite! Only downside to the rooms is that there is no fridge, but no big deal. Generally San Jose is not the safest place at night but the location of the hotel meant that there are restaurants and fast food places right next door so you don't have to go far at night. After 9pm to 10pm you should get a taxi if you are going further out.
5 out of 5
Recommended
for Everyone
by A verified traveller from Miami FL

Great Hotel well located

Posted 07-Jul-2014
Hotel is nice and modern well located. It is near eeverything. A lot of restaurants near by. Hotel did include breakfast. Breakfast was ok nothing to brag about but it did the job. I had room 420 which was very modern. Jorge from the front desk was very helpful and allowed me to check in early. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveller from Orlando, Florida.

This hotel is conveniently located near everything

Posted 03-Jul-2014
Pros: The hotel is really cleaning and the staff are respectful and friendly.
Cons: They could put a coffee maker on front desk area.
Location: Perfect location, you can enjoy many restaurant close to hotel, Theaters, Museums etc.
The hotel is newly renovated, centrally located and clean. For me the best thing about the hotel are the staff, they strive to make the customer is satisfied and enjoy your stay in San Jose. They are aware of everything we need, are very respectful, friendly and the next day in the hotel you have the impression that you know them always. For me the best thing about the Hotel President is their customer care staff.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

very friendly staff

Posted 17-Jun-2014
I had a great experience at the Hotel Presidente.....the staff was wonderful ; especially Jorge. He was extremely helpful and always went out of his way to be there for me during my stay. thanks to all the staff at the Hotel Presidente.
5 out of 5
Recommended
for Everyone
by mony from g

You Get what you paid. Best stay ever!!

Posted 09-Jun-2014
There is nothing bad To said about This place ! Personnel kind and friendly excellent stay Paradise!!!
4 out of 5
Recommended
for Everyone
by Kristen from Buffalo, NY

Great staff and breakfast; good location.

Posted 06-Jun-2014
Pros: See above! Location, professionalism and a great breakfast!
Cons: Hotels should inform clients of construction schedule. The past two hotels we have stayed at were undergoing noisy renovation/construction.
Location: Great location. Within walking distance of national landmarks, museums, central market (a real Tico experience!) and everything else.
Superb service from the staff at all levels (including kitchen staff). Our daughter required medical services at 5am the first night we were there. Hotel staff brought the EMS staff to us at 5:30am!. When their care did not result in the desired outcome 8 hours later, the Hotel arranged for an MD-house call. Helbert and Jorge did an outstanding job as translators and facilitated the entire process without a hitch. The manager was made aware of the events by the next morning and made us feel very much taken care of. Thanks to them all, including Dr. Oscar! The kitchen staff each morning went out of their way and fulfilled our smoothie and linzano sauce cravings! The only negative? Ongoing construction related activity. Loud jackhammers made sleep difficult while our daughter was recuperating.
5 out of 5
Recommended
for Everyone
by A verified traveller from chicago, il

Close to everything .

Posted 05-Jun-2014
It was a wonderful experience. I would stay here again .
5 out of 5
Recommended
for Everyone
by mike-retired from homestead fl

good way to see the city of san jose

Posted 01-Jun-2014
Pros: spacious, very clean room with upgrade to jacuzzi in our room liked the exercise room centrally located in the city of San Jose
Cons: mattress too hard for me
Location: located in the center of San Jose-walk to everything we were very lucky to attend a symphony at the national theater given at 10:30 a.m. on Sun
very nicely treated by the informative staff with free room upgrade spacious rooms close to san jose's museums with many shops and restaurants easily in walking distance
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Downtown

Posted 29-May-2014
Pros: Close to all downtown areas you want to visit.
Cons: During my stay, there was some remodeling going on, some noise, but it is for the better.
Location: Only 2 blocks away from National Theater, Costa Rica hotel, a few blocks from National Museum and all commercial sites, banks, government offices, etc
If you need to stay downtown San Jose, this is a good choice. Close to banks, National Museum, etc. I have stayed here before, and I would recommend it to anyone
5 out of 5
Recommended
for Everyone
by MATT K from Honduras

Great Location and Hotel

Posted 23-May-2014
Excellent Location…. Good for an immersive experience of Down Town Costa Rica…