Ratings based on 334 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Managua, Nicaragua

Excellent Hotel

Posted 16-Nov-2014
I was very pleased with my stay at Hotel Presidente. Besides the fact that it is extremely well located (right in the center of the action downtown), the hotel staff were very helpful and willing to assist at all times. Breakfast was great and included in the room rate.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Nov-2014
Ten of us arrived at 6AM and check in time was 2PM. Hotel provided us five rooms without question and made our earlyarrival a pleasant one. Upon departure a week later due to an early flight we were provided box lunches due to the dinning rome being closed at that early hour. Great staff!!!!.
1 out of 5
by A verified travellerfrom Los Angeles, CA

Un-accomidating and not so nice service.

Posted 09-Nov-2014
There are better places in San Jose. The hotel has does not allow guests into room, parking may not be available in some cases, and transportation to airport was more expensive than a taxi.
2 out of 5
by A verified traveller

Nice hotel, but not very accommodating.

Posted 09-Nov-2014
Facilities of the hotel were OK, better than most in San Jose. But they have strict rules and guidelines of the hotel made it difficult to enjoy my stay. No guests allowed, difficult parking, check out is early (but check in was late) and limited and expensive transportation to airport.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Santo Domingo

Friendly and helpful staff in San Jose, Costa Rica

Posted 01-Nov-2014
The hotel was clean and well located. The staff was very friendly and provided good orientation and advise. The room was confortable and clean. I will stay again. Transport provided was very good and felt safe all the time.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Houston, TX

Location was very convenient

Posted 30-Oct-2014
Pros: The location and friendly staff
Location: Location was walking distance to many attractions ands shop. Found an amazing souvenir shop with way better prices than the market. Good for exploring
We booked this hotel to be close to the airport a day before our departure. It is in downtown area of San Jose, a lot of the attractions were walking distance from the hotel. The street was very busy and had many shops, which is good because we wanted to do shopping and get a feel of Costa Rica's capital city. We found a shop close by that had beautiful souvenir sold cheaper if bought in quantities larger than 6. The receptionist was really helpful, when we arrived she gave us a map with attractions like museums in walking distance. She also recommended us to go to this bank (two blocks away) to get our departure fees taken care to help us save time at airport. The room was small, but clean and simple and the breakfast was a nice touch. It is perfect for a quick stay, and the airport ride was 20-30 minutes with not much traffic.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Texas

Great Location

Posted 20-Oct-2014
Pros: Large clean rooms.
Cons: Sitting in room could be updated. Parking could be more easy to get to.
Location: Close to everything.
The hotel is in the down town area and closed to shops and restaurants. The staff was ok and not very helpful. The entrance is hard to find and the parking lot is half block away. Stayed in the Suite with Jacuzzi. The room was large and clean, bathroom was also big. The bed was great but the sofa and chairs were outdated and made out of plastic. Breakfast was good. I would stay here again for the rest price. One thing they made sure I knew was that guest were not welcome in the rooms and only in the lobby. I don't understand why that was a topic that they had to make sure they inform you about but it was tacky. You pay for you room and its your room for the night.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Kew Gardens, NY

A little gem in the middle of San Jose

Posted 07-Oct-2014
Pros: Location, staff, food !!!
Location: You have banks, Mercado Central, Museums near by... very busy area
Once you get to San Jose, its nice to come across such well kept, clean hotel with a staff that makes your stay very pleasant. The hotel is under renovation so we requested a room a bit higher than to avoid the noise. They accommodated us right away, upgraded our room to a suite and had the best nights sleeping piece and quiet. Staff, everyone from the porter to the ladies who maintain the rooms, servers on the restaurant, everyone is lovely. The food on the second floor for breakfast is delish. Great pinto and scramble eggs. They even got me natilla as requested. What a great experience. Worth every penny. I will come back !!!
3 out of 5
Recommended
for Everyone
by A verified traveller

Dowtown location, if you must have it

Posted 04-Oct-2014
Great staff, clean room, spatious bathroom. Choose this hotel if you MUST stay downtown.
4 out of 5
Recommended
for Couples
by A verified traveller

Very central and safe hotel

Posted 24-Sep-2014
Pros: Good breakfast and clean
Great hotel to spend a few nights in San Jose and feel safe and close to the limited sights of the city.