Ratings based on 597 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Fort Worth, Texas

Worth staying here...

Posted 08-Apr-2015
Pros: Everything!
Cons: N/a
Location: Location looked safe. Wouldn't venture off to the "centro" which is several blocks away.
I went with this hotel for the arrival of our honeymoon in Costa Rica because of the reviews on Trip Advisor. Upon arriving to the hotel we were greeted with the most delicious juice drink. Check-in was smooth. We were told that we were upgraded to a "superior" room. I'm not sure if this is because I had mentioned during my reservations that we were going to be on our honey moon. If you can, I would book a superior room. Our room was nestled in a garden terrace corner of the hotel. It was beautiful. The windows were open (which we left open while sleeping). The room was great. There are pocket doors for the restroom. FYI, we didn't notice until the next day that we could actually close the door to the restroom. Several times we had to ask the front staff for small needs (restaurant reccomendations, coffee, etc.) and they were always great! Room service at night was quick. We had the munchies late at night. They have a jacuzzi. Area is great upstairs. We didn't utilize it, but did use it to sit and relax. We left our charger and I emailed the hotel. They kept it safe for us until we returned on our way back home to the airport. We would definitely stay again!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Epping, Essex

Posted 07-Apr-2015
We spent a single night and only a few hours at this wonderful hotel before moving onwards but our brief stay was a memorable one nonetheless. Great welcome, room and staff! Highly recommended
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel, great restaurant

Posted 01-Apr-2015
Cons: I think that a king bed could have been in the room that we had without compromising the comfort of the space.
Location: It is close to the main street of San Jose and the walking street and museums, restaurants, etc.
Grano de Oro was a unique, beautiful place. We enjoyed our stay there. The room was lovely, the restaurant was wonderful, the jacuzzi terrace was relaxing and the staff was friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom washington state

Lovely city hotel

Posted 23-Mar-2015
Our second visit to this hotel, last time was 11 years ago. We stayed in a fabulous patio room and had dinner in the restaurant. We cannot recommend this hotel more highly. Everything was perfect.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tokyo

Elegant hotel with romantic restaurant!

Posted 17-Mar-2015
Rooms is well designed and clean,very confortable to stay. What I like mist most is a restaurant inside the hotel. we visited for dinner, every menu were delicious and beautiful,furniture were beautiful.
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel, just a little out of the center

Posted 09-Mar-2015
This is a lovely hotel. Contemporary addition and renovation of vintage home into hotel. Everyone was super helpful. Classy place. Only downside is the location. Not exactly in the center of the city but to be fair, you would not necessarily want to be located there. Cab rides are relatively inexpensive.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom 59110

Excellent

Posted 05-Mar-2015
Belle hôtel, propre, bien équipé, accueil sympas, 1 chambre pour ma famille (2 adultes + 2 ados) --> je recommande !
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent

Posted 01-Mar-2015
It was a great place to stay. The staff was awesome.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Paris

Hôtel idéal pour une nuit de passage à San José

Posted 16-Feb-2015
Pros: Chambre très confortable et propre, conforme aux photos vues, décoration soignée - personnel très à l'écoute, disponible et souriant - superbe hôtel
Cons: Néant - tout était parfait.
Location: S'agissant d'un hôtel de passage où nous ne sommes restés qu'une nuit, difficile à dire mais nous avons trouvé qu'il était loin du centre ville.
Nous avons réservé, lors de notre voyage au Costa Rica, une chambre dans cet hôtel pour notre arrivée ainsi que la veille de notre départ.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Conifer, CO

Elegant hotel

Posted 12-Feb-2015
Pros: appearance, staff and restaurant.
Cons: air conditioning in room, we had to open windows to cool down, which was a little noisy.
Only stayed 1 night as we prepared to head back to the U.S. The hotel has wonderful ambiance and the staff is great. The bright spot was the dinner. The hotel is rated in the top 5 restaurants in San Jose, and our meal lived up to the expectations. Excellent wine list and food was prepared to perfection. I had the Sea Bass and my wife has the Lamb Chops. Great way to end a wonderful 2 week vacation in Costa Rica.