Ratings based on 645 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller from Boston, MA

overall excellent!

Posted 14-Jul-2015
Pros: customer service
Location: multiplaza for shopping, central market for local stores/food.
great customer service, excellent restaurant with great view, great people, it was a very pleasant stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Jul-2015
Perfect location to see downtown San Jose. The room was very clean and the bed was amazing! The staff was awesome, very nice and extremely helpful. My wife and I ended up booking our last night in Costa Rica here just because our first 2 nights were that good.
5 out of 5
Recommended
for Everyone
by A verified traveller from B

Posted 11-Jul-2015
The hotel restaurant was excellent. A charming hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Las Vegas

Beautiful nostalgic home turned into a hotel.

Posted 08-Jul-2015
This hotel was absolutely beautiful. Worth the 20 minute drive from the SJO airport. The staff immediately helped us with our bags and as soon as we drove up. We were welcomed with a glass of freshly squeezed juice during check in. The room was smaller than expected, but it contained a small atrium with a small fountain. The bathroom was a good size. Our bedroom overlooked the dining area and the ambient glow from it was very appealing! We decided to go to the hot tub and the friendly staff showed us the way. This hotel reminded me of Winchester Mystery house in San Jose, CA minus the ghosts. You can find old photos around the hotel that show the city from the beginning. The staff was helpful and very accommodating. I would definitely stay there again if I go back to Costa Rica.
5 out of 5
Recommended
for Everyone
by A verified traveller from miami

. . . just before the flight home

Posted 07-Jul-2015
Pros: elegant
Wonderful place; wish we needed to stay longer; wish next door neighbor's kids learn not to slam doors before they travel to another hotel
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 06-Jul-2015
The hotel is beautiful. Exceeds your expectations.
5 out of 5
Recommended
for Couples
by A verified traveller from Los Angeles, CA

Last Night in Costa Rica

Posted 30-Jun-2015
Pros: I personally liked the little walled in patio with a fountain that came with our room. Very nice touch.
Cons: If you just came from a beach town and were used to eating delicious fresh whole fried snapper I wouldn't recommend ordering it from the restaurant.
Location: We went to an awesome Cuban bar down the street with live music. It only took us about 25min to drive the airport.
We stayed at Hotel Grano de Oro for the last night of our week long vacation in Costa Rica. It was just the right amount of luxury we were looking for after spending many nights in jungles and in beach towns. We were also pleasantly surprised when we arrived because they had upgraded our room free of charge. We also ate dinner and breakfast at the restaurant which was great.
5 out of 5
Recommended
for Everyone
by A verified traveller from kansas city

Great little hotel

Posted 23-Jun-2015
Great hotel,great restraurant , within walking distance of main street and attractions!
4 out of 5
Recommended
for Everyone
by A verified traveller from San Diego, CA

Last stop out of Costa Rica

Posted 14-Jun-2015
Pros: Cool boutique vide and furnishings. Hotel staff was very attentive and friendly.
Cons: The restaurant food was good not great. For the publicity given to the restaurant I think they need to work on seasoning of their food.
This is a great boutique hotel in the middle of San Jose. Staff was great and we received an upgrade with our room. The restaurant was great looking inside. The service was good but not great. The food was a little underwhelming considering the ratings. Overall is was a good experience. The hotel gift shop has some very nice items from Costa Rica and was not overpriced. I would recommend the hotel for a stay!
5 out of 5
Recommended
for Everyone
by A verified traveller

Charming, lovely patio outside of room.

Posted 08-Jun-2015
Quick stay as off to the airport in early AM. Restaurant was a bit stuffy for our tastes. Charming place, enjoyed learning the history. Room was very comfortable, enjoyed the French windows open onto the courtyard while raining, very cozy and welcoming.