Ratings based on 231 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

Oasis in the city!

Posted 01-Jun-2015
This hotel is beautifully maintained and the staff are very courteous! The rooms were very clean the facilities were excellent. Being the city of San Jose everything is conveinetially located but staying here is like staying in a tropical resort the noise of the city disappears! Book excursions, coordinate meetings, or just relax this place has all the amenities of a major hotel without the added prices or pretentiousness! Great value and experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Posted 01-Jun-2015
Pros: Everything.
Location: The Britt coffee plantation is close by and a great tour. San Jose is a mere 20 minute taxi ride away.
This hotel was exceptional. The location is a little away from San Jose, but is quiet and beautiful. The staff are very courteous and willing to help in any way.
5 out of 5
Recommended
for Everyone
by A verified traveller from Panama

Eco friendly peaceful place

Posted 18-May-2015
This is a nice hotel if you want a peaceful place to stay. Staff is great. The huge garden is outstanding... congrats to the gardeners. Kids friendly.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Peaceful beautiful get away

Posted 12-May-2015
Very good view...beautiful flowers and very relaxing atmosphere...the breakfast was excellent
5 out of 5
Recommended
for Everyone
by A verified traveller from Oregon

Beautiful Bougainvillea Hotel

Posted 05-May-2015
Pros: We like EVERYTHING!
Cons: A clock and notepad in the guest rooms would be appreciated.
Location: We were happy to stay at the hotel. We didn't walk around as we were busy visiting our family in Heredia.
Amazing experience and can't wait to return! The hotel and gardens are beautiful. Enjoyed our dining experiences and the complimentary breakfast was delicious! Very nice gift shop, too! It's the only place to stay while in Heredia!
5 out of 5
Recommended
for Everyone
by A verified traveller from w

Fabulous

Posted 05-May-2015
Three nights here. 2 things worthy of mention. Fabulous gardens teeming with wildlife and great staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from Kirkland, WA

Huge, beautiful grounds

Posted 18-Apr-2015
If we travel through San Jose again, I'll definitely come straight here. It's not very far from the airport and the city, but feels worlds away. We had dinner at the restaurant and the service was top-notch. They even made a dolphin out of a banana for the kids! It felt like staying at a fancy, expensive hotel, but at a moderate price. If you go, try to get a room that faces the garden. The street side can be noisy with travelers arriving and leaving both early and late. The only con of our stay was that our room was a little warm. And the water in the morning wasn't very hot. With a garden-side room, you could probably open the windows at night.
5 out of 5
Recommended
for Everyone
by A verified traveller from Colorado Springs

My hotel of choice in San Jose

Posted 06-Apr-2015
Pros: The staff really makes the difference. Many of them have worked with the hotel for nearly 20 years. That should tell you something!
Cons: The wifi is a bit spotty in the rooms.
Location: In a quiet residential neighborhood.
If you're looking for an amazing non-chain hotel, you won't regret choosing the Hotel Bougainvillea! It may be a bit further from the airport than the Alajuela and Cariari hotels, but it's well worth the drive. Spacious rooms with balconies, comfortable beds and linens, impeccably manicured gardens, a wonderful pool with spa and exercise room, free breakfast buffet to die for, a museum-worthy collection of artwork and sculptures in the common areas, and a hotel staff that caters to your every need. Believe me, this is a hotel you will come back to time and time again!
5 out of 5
Recommended
for Everyone
by A verified traveller

a beautiful place

Posted 02-Apr-2015
The hotel has a wonderful garden. The staff is friendly, helpful and attentive - both at the reception and in the dining room. The rooms are spacious and clean. the interior of the hotel is special and beautiful - with all its paintings, artefacts and beautiful big minerals. I can fully recommend this hotel.
4 out of 5
Recommended
for Families
by Jamie from Denver

Very nice hotel and staff

Posted 01-Apr-2015 on Hotels
Very friendly and helpful hotel staff. Beautiful grounds and eco conscious hotel. We felt very safe here. The restaurant at the hotel wasn't great for dinner but the breakfast was good. Would stay there again.