Ratings based on 186 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great retreat within San Jose

Posted 27-Aug-2014
Pros: Friendly staff, beautiful gardens, great facilities, homey atmosphere
Location: Inbioparque
Very comfortable and welcoming. Excellent food and service. Beautiful grounds.
5 out of 5
Recommended
for Everyone
by A verified traveller from Uk

An oasis near San Jose

Posted 10-Aug-2014
Pros: The comfort of the room, helpfulness of the staff and gorgeous grounds.
Cons: The decor is a little old fashioned, but this is made up for by other qualities.
Location: Many tours are available from the hotel and are easy to arrange. There is very little in the immediate surroundings of the hotel, but transport into
The staff at the hotel were very welcoming, with check-in quick and easy. We had a very large comfortable room with a large balcony overlooking the gardens. The beds were extremely comfortable. The grounds of the hotel are an absolute delight, with an abundance of exotic plants and wildlife. There is a very pleasant pool and sauna. The hotel reception staff were extremely helpful, especially Letitia, who organised a tour for us at the last minute, with a really good driver who looked after us very well. Food in the hotel was very good and good value. I would strongly recommend this hotel to anyone wishing to stay near San Jose without being in the city itself.
4 out of 5
Recommended
for Everyone
by A verified traveller from allen, tx

Posted 20-Jul-2014
Location: Very limited on foot as in the middle of a residential area. Closest bar/restaraunt down the road was very good.
Stayed 3 nights total on either end of our guided vacation around the country. Staff was excellent - friendly and helpful. Facilities were nice. Beautiful, well lit grounds with great paths but close at 8 pm so we could not see after dinner so wish they were open later. Our 3rd floor room was above the kitchen area so had several odors drift into our room, but not in there very long so manageable. Next room was 3-4 rooms in and no issues. Food from the restaurant was enjoyable.
4 out of 5
Recommended
for Everyone
by lisa from California

Nice, friendly neighborhood hotel

Posted 26-May-2014
Pros: All of the staff were wonderful
Cons: At times the shower would go very hot or quite cool.
Location: Used this as a home base, but didn't check out the neighborhood too much.
The hotel was a nice, neighborhood hotel with an exceptional staff that really went out of their way to please. Ask for a room overlooking the gardens and I would advise arriving during the day to allow for daylight hours to find the hotel. It is difficult to find in the dark. Overall, quite nice.
4 out of 5
Recommended
by C.H. from Santa Rosa, CA

Amazing views, quiet, amenities, taxis available

Posted 20-May-2014 on Hotels.com
This hotel is a bit out of the way if you don't have a car, but taxis are readily available out front or local buses go into town on the same road. I walked into Herredia and Santo Tomas several times during my stay to buy snacks or see the churches and walk around. Stay on the sidewalks as traffic is a little crazy! Lots of parking if you have a car. Very quiet and comfortable accomodations. Pool was very nice as well as the workout room which was well-maintained. Food was good and fresh. Mainly "gringo-style" stuff but fresh and reasonably priced. Great service from hotel and restaurant staff. The gardens were beautiful and the room was spacious with amazing views. The veranda was nice to sit on and drink tea in the afternoons. A welcoming and relaxing spot to hang out in and I was still able to get to Volcan Poas and rain forests quite easily.
5 out of 5
Recommended
for Business Travellers
by Mauro from Utah

Very nice although out of the way

Posted 13-May-2014 on Hotels.com
The hotel was great, no AC but did not really need it. Its location is not ideal but once you figure out the buses you can get to San Jose' without excessive problems. The receptionists were quite helpful
5 out of 5
Recommended
for Everyone
by Jenna from New Jersey

People to People-That is What Makes This Great!

Posted 12-May-2014
Pros: it is beautifully landscaped with unique gardens and sculptures. The butterfly garden is very beautiful. The staff is very professional and remember
Location: I can spend a couple days just enjoying the beautiful property. San Jose is about 15 minutes, the closest volcano is 35 or so minutes.
Close to the airport, quiet, calm and refreshing for travelers. The price of this hotel is great--so much value, great food, atmosphere and service. This visit we were traveling International-- in the very early morning-- the wonderful people arranged for a wee hour taxi, coffee before leaving, got me exact change for the ride and gratuities, our departure info was prepared and taxes paid in a jiffy. The trip went so smoothly. I looked around the airport and watched stressed out travelers and thought " this is why Bougainvillea is my choice hotel!"
5 out of 5
Recommended
for Everyone
by eileen from orlando fl

Nice hotel with beautiful grounds.

Posted 12-May-2014
Comfortable rooms, decent location. High class place
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 24-Apr-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by Diva Deal from Midwest - US

Beautiful Amazing Garden Setting!

Posted 22-Apr-2014
After week in the rainforest and nicely hot and humid beach trip - Hotel bouganvilla was a perfect cool hilltop full service and perfect place to rest and wait for flight next day. Very friendly staff, pool, really amazing gardens well worth a trip to see anytime you are in/near SJ. 20 minutes from SJ airport and just so very nice. $30 cab ride, maybe share if you are in a group. Super gift shop. Thanks for everything.