Interior detail

Reviews of Hotel 1492

2.5 out of 5
Hotel 1492
31-33 1st Ave #2983, Barrio Escalante, 300 m east of Cine Magaly parking, San José, San Jose

Reviews

8.0

Very good

Rating 10 - Excellent. 42 out of 130 reviews" "
Rating 8 - Good. 58 out of 130 reviews" "
Rating 6 - Okay. 21 out of 130 reviews" "
Rating 4 - Poor. 5 out of 130 reviews" "
Rating 2 - Terrible. 4 out of 130 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel and friendly staff. The location is convenient and walking distance to restaurants and you can walk co city center…a bit of a walk but very doable.
Stayed 2 nights in Feb 2024
Response from JUAN on 14 Feb 2024
Hello, thank you very much Janice for the excellent comments and for the visit; Also thanking you for the comments to correct things.

10/10 Excellent

kent

Liked: Cleanliness, staff & service, property conditions & facilities
Been coming to SJO for twenty years, this is the best bargain in town. Beautiful property run by very nice folks. Kent
Stayed 1 night in Jan 2024
Response from JUAN on 14 Feb 2024
Hello, thank you very much Kent for the excellent comments and for the visit; Also thanking you for the comments to correct things.

10/10 Excellent

Qinglin, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
I like this property because of its location, boutique, quiet and reasonable price. It is a large house and felt more like a home than a hotel. The small garden breakfast area was nice. The staffs were all kind, smiling and helpful. The airport pickup service took a lot of worry out for my late evening arrival with a price similar to a taxi. Uber is not legal in San Jose, therefore airport pickup is troublesome. I used Uber at other times without problem. The location of the hotel is excellent with walking distance to tourist spots in downtown. The neighborhood is upper-middle class and felt safe. They have different sized rooms according to your needs. I found out later that Hillary Clinton stayed there in 2005. The wife of the owner was a painter. She gave Hillary a flower painting. I would recommend it.
Stayed 3 nights in Feb 2024
Response from JUAN on 14 Feb 2024
Hello, thank you very much Qinglin for the excellent comments and for the visit; Also thanking you for the comments to correct things.

10/10 Excellent

Kerrilyn

Liked: Cleanliness, staff & service, property conditions & facilities
This place is great - good price and walking distance to the fun strip with lots of restaurants and bars. No complaints and we will be back!
Stayed 1 night in Sep 2023

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel 1492 It’s a gem in the heart of SJ. Small colonial style hotel, with nice spacious rooms, comfortable mattresses. Walking distance to Central ave, Jade museum, National museum, National theater etc. Behind the corner from Bario Escalante where you can enjoy all types of restaurants and night life. Quiet neighborhood, birds woke us up. Freshly made breakfast served in a nicely decorated dining room. It is best if you want/need to spend few night in the center of SJ.
Stayed 1 night in Sep 2023

8/10 Good

Ronald, Burien

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My wife and I stayed there for five nights in a standard room in the back next to the kitchen. The hotel is old but very clean and attractively decorated. At the back of the hotel there is a garden and kitchen with a microwave and kettle for the guests to use. The front desk was attentive. It was generally quiet except for a couple of mornings at 6:00 AM. The only negatives were the extremely weak internet (being at the back of the hotel), the small rooms and the very large legs of the wooden bed frame which I kept hitting with my knee. But the positives outweigh the negatives and we would return.
Stayed 6 nights in Sep 2023
Response from Juan on 16 Sept 2023
Good morning Ronald, glad to have had you at our hotel and for the comments and suggestions you let us know to improve the service and more comfort for you as guests. Blessings to you. See you soon.

4/10 Poor

Tomer

Good location, friendly staff. Unfortunately it was very noisy. Couldn’t sleep the whole night. The door bell kept buzzing and people were loud after midnight. Reception didn’t do nothing about it.
Stayed 1 night in Sep 2023

10/10 Excellent

Fabian

Travelled with partner
Liked: Amenities
Muy bonito el hotel, limpio, silencioso, muy amables con el servicio.
Stayed 1 night in Sep 2023

2/10 Terrible

Isabella

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds only had fitted and top sheets no bed covers, mysterious stains on all the covers and pillow cases. Staff was very rude telling us we were crazy for thinking there needed to be a second bed cover underneath, towels were disgusting and stained, walls were stained and there seemed to be a footprint on the ceiling of the bathroom.
Stayed 2 nights in Aug 2023
Response from Recepcionist on 10 Aug 2023
Guest not recommended looking for discounts in cheap rate and free extraordinary services. They reported 2 people and comes 3. Our beds has mattress protectors and complete sheets. They wanted double mattress protectors and money back. The rate per night was 55 for 3 beds in familiar room.

10/10 Excellent

Hendrik, Turnhout

Stayed 2 nights in Jun 2023

4/10 Poor

Kinman

Stayed 10 nights in May 2023

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel 1492 has a welcoming staff. The decor is bright and cheerful, and there are many spaces to sit both inside and in the beautiful garden. The building is old, but has character. Delicious breakfast, convenient to many restaurants. We'll be back!
Stayed 2 nights in Apr 2023
Response from Juan on 14 Apr 2023
Buenos dias Janice, gracias por tu agradable visita a nuestra propiedad y por sus excelente comentarios, esperamos que nos visite en otra oportunidad. Bencoiones para usted.

8/10 Good

Thelma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and quiet place. Yet there is a loud and constant running train that runs behind the hotel beginning at 5am every day.
Stayed 7 nights in Mar 2023
Response from Juan on 14 Apr 2023
Hola Thelma, gracias por tus buenos comentarios y la observaciones que nos hace saber, sin embargo el ruido son cosa que ya no podemos ocultar, pero un gusto que para nostro que tu estadia estuvo bien a excepcion el ruido del tren. Benciones para ti.

10/10 Excellent

Daryl T

Liked: Staff & service, property conditions & facilities, room comfort
A Good small hotel, that meets my basic needs for my short stays in San Jose. Small Clean rooms, good cafe with the breakfast, reasonable priced and in a secure location. Bonus for being in the trendy neighborhood of Escalante. Which may make it the biggest bargain in this trendy area that is know for it galleries, restaurants and bars... Glamorous it is not, but comfy it is, in this old architectural gem.
Stayed 1 night in Mar 2023
Response from Juan on 7 Apr 2023
Buenas tardes, gracias por su excelente comentario y por la vista y saber que su estadia fue de su gran agrado. Exitos y bendiciones.

8/10 Good

mohamed

Stayed 2 nights in Feb 2023
Response from Juan on 7 Apr 2023
Hola, nos gustaria su comentarios y ver que tal le parecio el hotel.

10/10 Excellent

Daryl T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Juan on 21 Feb 2023
Buenas Tardes Daryl, gracias por tu visita a nuestra propiedad espero que te haya gustado y que nos vuelvas a visitar. Exitos y bendiciones

10/10 Excellent

Sam

Stayed 1 night in Jan 2023

10/10 Excellent

Myriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, very well located. The common spaces are very nice, room are small but very clean. It's a great way to stay in a "typical" costa rican house at a very low price. Employees are nice, excellent service, although almost none spoke English or French. But they were very helpful and did everything to help in every situation. The environment is nice, great neighbour, lots of nice restaurants and bars, down-town 15 min walk. Fully recommend.
Stayed 3 nights in Oct 2022
Response from Juan on 11 Nov 2022
Hello Myriam, thank you very much for your excellent comments and at the same time also thank you for your understanding and we are very sorry that your table was left but thanks it was possible to solve it and soon you will have it in your hands. SUCCESSES AND BENEFITS.

10/10 Excellent

rosalinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, sweet, historical. Superb location. Delicious breakfasts. Helpful staff. Laundry available when we arrived with soaking wet clothes from adventuring in the rain forest. I’d pick this hotel again and again. Book it!
Stayed 1 night in May 2022
Response from Juan on 10 May 2022
Good morning. Many for her excellent comments and that her stay was excellent, we are not pleased to have had her here in our property and that she does not visit when she wishes. Successes and blessings.

8/10 Good

mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like the outdoor seating area, the room was small but clean. I like the free WiFi, there was no business center, I needed to print my Covid test result had to find the nearest office to do so. Overall the place was good for the price.
Stayed 3 nights in Apr 2022
Response from Juan on 30 Apr 2022
Good morning. Thank you very much for his visit and we are glad to have had you as a guest and to know that his stay was pleasant. successes and blessings

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Damian

Liked: Cleanliness, staff & service
As of April, 2022, the property is in a transitional period. This property is an old house converted to hotel, and is currently showing it's age a little. But it is being modernized and refurbished. In the meantime, I think it is a good value for the money, as the rate will surely increase in the future. The location is convenient, and walking to downtown takes about 15 minutes. The staff was attentive and efficient. Currently, breakfast is offered, but not lunch or dinner. There are lots of dining choices within easy walking distance. According to travel websites, it is a 3 star, and I agree with that. If you want a quiet place, on a street with few pedestrians, and a comfortable room, this is a safe bet.
Stayed 10 nights in Apr 2022
Response from Juan on 14 Apr 2022
Buenas tardes Damian, gracias por sus excelente comentarios y un placer haberlo tenido como huésped en nuestra propiedad y señalar que su estadía estuvo excelente, esperamos que nos visite nuevamente. Exitos y bendiciones.

10/10 Excellent

Ruth, Las vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was good
Stayed 1 night in Feb 2022
Response from Juan on 16 Feb 2022
Thank you so much for your comments, we apreciate your feedback. Hope to have you again in our hotel, Best regards,

10/10 Excellent

Daryl T

Liked: Property conditions & facilities
Stayed 1 night in Jan 2022
Response from Juan on 20 Jan 2022
Estamos para servirle siempre con mayor humildad, gracias por la visita.

8/10 Good

Sidney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was inexpensive and convenient.
Stayed 1 night in Jan 2022
Response from Juan on 18 Jan 2022
Buenas Noches. Gracias por su comentarios y éxitos y bendiciones para usted

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly, and the property is in a great location.
Stayed 1 night in Sep 2021
Response from Juan on 5 Oct 2021
Muy buenos días y agradecerle sus excelentes comentarios así como darle las gracias por visitarnos y saber que su estadía haya sido de su agrado esperamos que nos visite nuevamente éxitos y bendiciones.

6/10 Okay

Jovan

Stayed 2 nights in Jul 2021

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for short stay
Pretty little house with basic but adequate facilities. Good value for the city. Service very good, you need a little spanish though, especially if you have an Irish accent 😉
Stayed 1 night in Feb 2020
Response from Juan Marin on 12 Feb 2020
Buenos días, muchas gracias por su excelentes comentarios es un gusto haberlo tenido como huésped y saber que le agrado su estadía y esperamos que nos visite nuevamente cuando quiera éxitos y bendiciones.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Rafa on 17 Aug 2019
Hi Terry, excuse us, can you give us your feedback in detail?

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Location is great Ceiling fan too noisy to use and sleep No bath mat for shower Hot water a trickle, then barely warm Bed marginal
Stayed 1 night in May 2019
Response from Rafa on 27 May 2019
Excuse us, your selection was a basic room option, but yes we are making changes. Thanks a lot for your feedback.

8/10 Good

serguei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel 1492
It was good for money I payed!
Stayed 3 nights in Apr 2019
Response from Rafa on 5 May 2019
Hi Serguei, thanks so much

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Family run, clean handy location,some english
location is perfect. breakfast is made to order with coffee and OJ for 5 bucks. Third stay here as I visit Costa Rica to see the dentist and friends//// love this small family hotel and it is perfect for 40 bucks plus per night
Stayed 1 night in Jan 2019
Response from Juan Marin on 15 Jan 2019
Thanks for your comments

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location..close to bars and restaurants
great location.....noisy trains but they stop at night....Nice family hotel and home made breakfast and sw=owned by a family that cares I do not speak spanish but they were fine with understranding me and getting to right places. Just stay here no a/c and not necessary
Stayed 1 night in May 2018

6/10 Okay

Bill, Australia

Disliked: Property conditions & facilities
For budget travellers They are nice people but the bed.is last century and the area desolate.
Stayed 2 nights in Dec 2017

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at perfect location
My second stay here and this place is great. Perfect location, some noise from train close to hotel, but ok because it does stop. overnight. Many restaurants, good cooked breakfast and nice people. great part of town and close to everything.
Stayed 1 night in Aug 2017
Thanks so much and best regards

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Great area, small rooms, good value
The location was perfect with a lot of fun restaurants within walking distance. The staff went out of their way to help us and resolve the issue of not giving us enough beds for our reservation. I do think breakfast should be included. We had to pay extra for breakfast and then they ran out and we had to buy breakfast again at another location. We were there for a work event, so our main purpose was to sleep there. There was not a usable safe in our room, but I felt the hotel itself was very secure. I would not want to hang out long in the small rooms, but it served our purpose and the price was good for what we got.
Stayed 3 nights in Jul 2017
Thanks for your feed back, we appreciate. Excuse us, the time out for breakfast alwais is 10:00 am., all days 6:30am to 10:00am. Please print this answer or take an screen shot for a free special breakfast next time you come. Att Juan Coto. Thanks and best regards.

8/10 Good

Erika

Liked: Cleanliness
Disliked: Staff & service
Unfriendly owner
I had the pleasure to meet the owners and Maritzza was an Angel but her husband is not nice at all and for that reason provably will not stay there and will not recommend this hotel, Zoila and Jorge were very nice people.
Stayed 2 nights in May 2017
Excuse us, normally Marissa's husband is not in the Hotel, He is an elderly man.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a safe area of the city.
This trip was a vacation and stayed at this hotel on our last night in San Jose before returning back home. Great restaurants within walking distance.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Friendly staff. Good location to the attractions. Good breakfast at a reasonable rate.

8/10 Good

Susan Salem MA

Liked: Cleanliness, staff & service
Small hotel with great staff
Hotel 1492 is a nice place to stay with great staff. Rooms are small but quite nice. Very good price!! It is a bit far out to walk places, but with Uber or their cab connection, easy to get wherever you want to go.
garden wall
lobby
front view of hotel
Nice area inside for guest use

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Not the best hotel
We stayed only a night and it was very loud: there is the train just behind the hotel. There are lot of restaurants and bars around.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price
good location for restaurants,a little far but walking distance to center of town

6/10 Okay

Frederick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fine traditonal and great value.
Very friendly. Train made some noise. Shower was not working but they fixed it. They are replcing old small TV's soon.

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe, Comfortable Choice near Barrio Escalante
I would definitely stay here again, although the first impression from the front desk clerk was a little to be desired. All the other members of staff were incredibly friendly and helpful. The included breakfast in the morning was DELICIOUS and the room was simple and clean. The interior has a nice courtyard area and I can see feeling very comfortable here for a long term stay.

10/10 Excellent

Ellen, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CR Hotel not the Marriot
For those who want a hotel with COSTA RICAN charm, art, leisurely breakfast, this is your place.

10/10 Excellent

Jose F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort