IT HAS ALWAYS BEEN A WONDERFUL EXPERIENCE AT THE HOTEL. I'VE STAYED THERE MANY TIMES IN THE PAST AND THE STAFF, ACCOMODATIONS AND DINING EXPERIENCE MAKE MY STAY VERY ENJOYABLE. IN FACT, IT'S THE ONLY HOTEL I'VE STAYED AT IN COSTA RICA OVER THE PAST TWENTY YEARS. ALSO, IT IS VERY QUIET AND RELAXING.
"Perfect spot to rest after arriving in Costa Rica"
The hotel is superb. We have stayed here before, but the entire property has been refurbished, and the grounds are exceptional. The business area is free, with great, free, coffee for your enjoyment. They were just decorating for the holidays, and the effect was simply beautiful. Although we were here for only one night, it was great to have free, regularly operating shuttle service from the airport. I was impressed, and will certainly return.
Stayed first and last nights there before leaving for more traditional tourist spots. Nice to have free pickup and shuttle back to airport. Room very nice, breakfast very good, good restaurants in hotel or across street. Looks like a resort with gorgeous grounds, multiple pools, gardens, orchid garden, etc.
J from NC
Located 1 km (0.6 mi) from Mall Real Cariari, this amenity-packed hotel is also 12 km (7.5 mi) from downtown San José.Ramada …More
Once you've marvelled at your surroundings, your accommodation and the facilities, thinking that you must be dreaming, the staff and management just embrace you and you are part of the family. I travelled on my own but it was the same for couples too. All the staff at El Silencio are professional to the nth degree and their customer service first class but in a relaxing way that makes one feel at home. A fellow guest on the day of departure said she felt as though she was saying goodbye to her family and I knew exactly how she felt.
The lushness and beauty of the scenery cannot adequately be captured and you can walk endlessly through the acres and marvel at just about everything.
The food is wonderfully fresh - much of it local, enhanced by the herbs and spices grown in the grounds.
To wake up in the morning to birdsong and the rush of water from the nearby fast flowing stream was awesome and then to sit out on the verandah in a beautifully crafted rocking chair with a cup of hot Costa Rican coffee - indescribable . Then after a day of rafting or zip- lining through the canopy what better than to have jacuzzi in the privacy of your own bungalow - just pure bliss!
Emilio was knowledgeable in the 2hr,four elements walk;a positive coach with the zip- lining and entertaining company in the rafting;Jennifer offered a brilliant massage and facial at the spa; Alonso patience,excellent customer service and humour , Chef Carlos - what a cook and all lead by Arnay the Wonderful GM.
The hotel was perfectly located and the staff was exceptionally nice, polite, courteous, and helpful. The room was large/spacious and clean. The staff, also, was extremely helpful in directing us to where we wanted to go, informing us as to what place we should see, how to get there, and other places we may find of interest. Our room was always kept clean. In returning to San Jose, we would not hesitate to stay here again and would gladly recommend this place to our friends.
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