I thoroughly enjoyed my 1 night stay. Abraham at the front desk was the main reason. He was welcoming, attentive and courteous. Whenever I needed him, he was available and quick to respond. I liked the overall hotel as well nice theme and everything was clean and well maintained. I will definitely be returning on my next trip to San Jose
IT HAS ALWAYS BEEN A WONDERFUL EXPERIENCE AT THE HOTEL. I'VE STAYED THERE MANY TIMES IN THE PAST AND THE STAFF, ACCOMODATIONS AND DINING EXPERIENCE MAKE MY STAY VERY ENJOYABLE. IN FACT, IT'S THE ONLY HOTEL I'VE STAYED AT IN COSTA RICA OVER THE PAST TWENTY YEARS. ALSO, IT IS VERY QUIET AND RELAXING.
Once you've marvelled at your surroundings, your accommodation and the facilities, thinking that you must be dreaming, the staff and management just embrace you and you are part of the family. I travelled on my own but it was the same for couples too. All the staff at El Silencio are professional to the nth degree and their customer service first class but in a relaxing way that makes one feel at home. A fellow guest on the day of departure said she felt as though she was saying goodbye to her family and I knew exactly how she felt.
The lushness and beauty of the scenery cannot adequately be captured and you can walk endlessly through the acres and marvel at just about everything.
The food is wonderfully fresh - much of it local, enhanced by the herbs and spices grown in the grounds.
To wake up in the morning to birdsong and the rush of water from the nearby fast flowing stream was awesome and then to sit out on the verandah in a beautifully crafted rocking chair with a cup of hot Costa Rican coffee - indescribable . Then after a day of rafting or zip- lining through the canopy what better than to have jacuzzi in the privacy of your own bungalow - just pure bliss!
Emilio was knowledgeable in the 2hr,four elements walk;a positive coach with the zip- lining and entertaining company in the rafting;Jennifer offered a brilliant massage and facial at the spa; Alonso patience,excellent customer service and humour , Chef Carlos - what a cook and all lead by Arnay the Wonderful GM.
The hotel was perfectly located and the staff was exceptionally nice, polite, courteous, and helpful. The room was large/spacious and clean. The staff, also, was extremely helpful in directing us to where we wanted to go, informing us as to what place we should see, how to get there, and other places we may find of interest. Our room was always kept clean. In returning to San Jose, we would not hesitate to stay here again and would gladly recommend this place to our friends.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.