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Reviews of El Rodeo Estancia Boutique Hotel & Steakhouse

3 out of 5
El Rodeo Estancia Boutique Hotel & Steakhouse
Southwest side of the Panasonic Co., Radial Santa Ana - Belén, San Rafael, Heredia

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 1002 reviews" "
Rating 8 - Good. 305 out of 1002 reviews" "
Rating 6 - Okay. 51 out of 1002 reviews" "
Rating 4 - Poor. 23 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dieta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean if a bit worn, and the breakfast at the restaurant was excellent. Our only complaint was that there was a wedding or some other sort of party and the connected event space where loud music was playing quite late into the night, but I expect that is not a nightly occurrence.
Stayed 1 night in Apr 2024

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities
Al was easy and well, no issues.
Stayed 1 night in Apr 2024
Response from Team El Rodeo on 19 Apr 2024
Thank you for the kind comment ! We are very happy you enjoyed your stay!

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet place to sleep . Tasty breakfast.
Stayed 1 night in Apr 2024
Response from Team El Rodeo on 12 Apr 2024
Thank you for the kind comment ! We are very happy you enjoyed your stay!

10/10 Excellent

Sandeep, Woodinville

Stayed 1 night in Apr 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were beautiful, the amenities were great and the restaurant was excellent.
Stayed 1 night in Apr 2024
Response from Team El Rodeo on 12 Apr 2024
Thank you for the kind comment ! We are very happy you enjoyed your stay!

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for 12 hours but we liked the hotel for the friendly staff, its cleanliness and modern amenities. We arrived at night and had trouble figuring out how to enter the grounds. We eventually found the proper gate and a security guard who let us in.
Stayed 1 night in Mar 2024
Response from Team El Rodeo on 30 Mar 2024
Thank you for the kind comment ! We are very happy you enjoyed your stay!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restaurant.
Stayed 1 night in Mar 2024
Response from Team El Rodeo on 30 Mar 2024
Thank you for the kind comment ! We are very happy you enjoyed your stay!

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay often. Clean. Affordable. Has everything just not fancy. Close to airport. Easy
Stayed 1 night in Mar 2024
Response from Team El Rodeo on 22 Mar 2024
Thank you for the kind comment ! We are very happy you enjoyed your stay!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Team El Rodeo on 22 Mar 2024
thank you for your rating, we apreciatted.

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a great place to stay. Room was clean and everyting worked as it should. The staff made everything about or stay perfect. We enjoyed the included breakfoast more than I have ever enjoyed a breakfast that was included with a stay. The dinner was out of this world. Each night we had a different steak meal and the meat was out if this world. The staff was on another level. I cant wait to go back! We used the gym and although some of the treadmill type equipment didnt really work there was plenty of equipment to get a great workout. At first we thought the pool was dirty and uncared for but we realized that the breeze constantly keeps leaves in the pool and someone cleans it daily. We swam in the pool and enjoyed the cold water thouroughly.
Stayed 2 nights in Mar 2024
Response from Team El Rodeo on 22 Mar 2024
Thank you for the kind comment ! We are very happy you enjoyed your stay!

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent restaurant
Stayed 1 night in Mar 2024
Response from Team El Rodeo on 22 Mar 2024
Thank you for the kind comment ! We are very happy you enjoyed your stay!

10/10 Excellent

STEPHANIE A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for just one night after flying into San Jose late at night. It was clean, quiet and safe. The included breakfast was lovely - the restaurant has a nice outdoor space near a lovely little park, and the food was delicious. Would highly recommend as a short term stay.
Response from El Rodeo on 16 Mar 2024
Thank you for the kind comment ! We are very happy you enjoyed your stay!

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Fine for a one night stay as not far from airport Breakfast was very good
Stayed 1 night in Mar 2024
Response from Team el Rodeo on 16 Mar 2024
Thank you for the kind comment ! We are very happy you enjoyed your stay!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for one night and the staff was very helpful and welcoming, would recommend to anyone staying in San Jose.
Stayed 1 night in Mar 2024
Response from Team el Rodeo on 12 Mar 2024
Thank you for the kind comment ! We are very happy you enjoyed your stay!

2/10 Terrible

Neal

Disliked: Cleanliness, staff & service, property conditions & facilities
Llegamos super tarde a la medianoche quisimos quedarnos unas horas mas, expresamos que Llegamos tarde por los vuelo y la persona no fue amable solo queria q nos fueramos, nosotros no pretendiamos quedarnos porque ya teniamos rentado otro sitio, Pero si queriamos almorzar y pasar un rato hay. El trato fue horrible, asi que no puedo decir mas.
Stayed 1 night in Feb 2024
Response from El Rodeo on 3 Mar 2024
Entiendo tu preocupación y lamento sinceramente cualquier inconveniente que hayas experimentado durante tu estancia. Permíteme explicarte la situación desde nuestra perspectiva.Nuestro objetivo principal es garantizar una experiencia cómoda y satisfactoria para todos nuestros huéspedes. En cuanto a tu solicitud de quedarte unas horas más en la habitación, lamentablemente, en esa ocasión no pudimos complacerte debido a que no fue solicitado con antelación, siendo el check out es a las 12:00pm y la hora de ingreso de los nuevos huéspedes es a las 3:00pm, ya teníamos a otro huésped esperando para registrarse en la misma habitación, por lo que no podíamos permitirte un late check out ya que no teníamos la disponibilidad. Nuestro compromiso es con la puntualidad y la satisfacción de todos nuestros clientes, y en este caso particular, debíamos asegurarnos de que la habitación estuviera preparada a tiempo para el siguiente huésped.Entendemos que puedas haber sentido que el trato no fue el más amable, y por eso queremos disculparnos sinceramente si te hicimos sentir incómodo de alguna manera. Valoramos enormemente tus comentarios y los utilizaremos para mejorar nuestros servicios y la experiencia general de nuestros huéspedes en el futuro.

8/10 Good

Douglas Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, authentic Costa Rican hotel. Friendly and helpful staff, the grounds were beautiful and the restaurant food was delicious. I would stay here again.
Response from Team el Rodeo on 29 Feb 2024
Thank you for the kind comment ! We are very happy you enjoyed your stay!

6/10 Okay

Ernesto

Travelled with family
Disliked: Cleanliness
Every time we walk around there room our feet we’re all black not clean
Stayed 2 nights in Feb 2024
Response from Team el Rodeo on 3 Mar 2024
We are very sorry for what happened. We are going to talk to those in charge to review this situation. Thank you for your comment, it helps us improve.

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service
Roo(King Suite) was spacious and equipped as advertised. Bed was comfortable. We were surprised to find adjoining sliding doors that were not secured. We could access occupied neighbouring suite..and their effects. We notified security and used limited locking mechansim to secure one side. We couldn't use the safe un the room because it was already locked. Dinner at the steak restaurant (with reservations) was very good.
Stayed 2 nights in Feb 2024
Response from Team el Rodeo on 3 Mar 2024
We are very sorry for the door. We are going to check it and fix it.Thank you for your comment, it helps us improve.

10/10 Excellent

Charles

Stayed 1 night in Feb 2024
Response from Team El Rodeo on 22 Mar 2024
thank you for your rating, we apreciatted.

8/10 Good

Tyler-John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel, steakhouse has good food, would stay again!
Stayed 1 night in Feb 2024
Response from Team el Rodeo on 29 Feb 2024
Thank you for the kind comment ! We are very happy you enjoyed your stay!

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities
Just what i needed for first night. Bed and good breakfast. Thumbs up.
Stayed 1 night in Feb 2024
Response from Team el Rodeo on 13 Feb 2024
Thank you for the kind comment ! We are very happy you enjoyed your stay!

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed the night before our flight out so did not take advantage of the breakfast. We did eat dinner at the restaurant and enjoyed every bit of it. The staff of the restaurant was extremely friendly and very professional looking.
Stayed 1 night in Feb 2024
Response from Team el Rodeo on 13 Feb 2024
thank you for your rating, we apreciatted.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
This is our third stay as this has become our ‘airport hotel’ It’s a little oasis in the middle of San Jose enroute to and from the airport as we continue to explore Costa Rica We will come again
Stayed 1 night in Jan 2024
Response from Team el Rodeo on 13 Feb 2024
Thank you for the kind comment ! We are very happy you enjoyed your stay!

10/10 Excellent

joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice cowboy/ ranch theme and feel. The steak house is top notch.
Stayed 1 night in Dec 2023
Response from Team el Rodeo on 13 Feb 2024
Thank you for the kind comment ! We are very happy you enjoyed your stay!

10/10 Excellent

joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel and steak house. Staff and service is top notch.
Stayed 1 night in Dec 2023
Response from Team El Rodeo Hotel on 13 Feb 2024
Thank you for the kind comment ! We are very happy you enjoyed your stay!

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities. Convenient. Friendly.
Stayed 1 night in Jan 2024
Response from Team el Rodeo on 27 Jan 2024
Thank you for the kind comment ! We are very happy you enjoyed your stay!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Team el Rodeo on 27 Jan 2024
thank you for your rating, we apreciatted.

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Team el Rodeo on 13 Feb 2024
thank you for your rating, we apreciatted.

10/10 Excellent

Anthony

Liked: Staff & service, property conditions & facilities
This has become our go to overnight stay on arrival and departure from San Jose Very helpful staff and a little oasis in the city Great free breakfast
Stayed 1 night in Jan 2024
Response from Team el Rodeo on 27 Jan 2024
Thank you for the kind comment ! We are very happy you enjoyed your stay!

10/10 Excellent

Kathy

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Team El Rodeo Hotel on 10 Jan 2024
¡Gracias por su visita!

8/10 Good

Wayne, Franklinton

Stayed 1 night in Jan 2024
Response from Team el Rodeo on 27 Jan 2024
thank you for your rating, we apreciatted.

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here last year when we came to Costa Rica and loved it so much we are staying again twice during our trip. It is a beautiful and quant property with great staff. Very quiet.
Stayed 1 night in Jan 2024
Response from Team el Rodeo on 4 Jan 2024
Thank you for visiting us again! We are very happy you and your family enjoyed your stay :)

6/10 Okay

MARICELA

Travelled with family and small children
Bastante descuidada la propiedad.
Stayed 1 night in Dec 2023

10/10 Excellent

josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Team el Rodeo on 29 Dec 2023
Thank you for the kind comment ! We are very happy you enjoyed your stay!

10/10 Excellent

Rachel

Stayed 1 night in Dec 2023
Response from Team el Rodeo on 27 Jan 2024
thank you for your rating, we apreciatted.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late and left early, but the staff and room quality were great, as was the breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is great!
Stayed 1 night in Nov 2023
Response from Team el Rodeo on 22 Nov 2023
Thank you for the kind words! We are very happy you enjoyed your stay!

10/10 Excellent

allison

Stayed 1 night in Nov 2023
Response from Team El Rodeo Hotel on 11 Dec 2023
Thank you for the kind words! We are very happy you enjoyed your stay!

10/10 Excellent

M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from the traffic outside the property, it was a comfortable room, (the shower head )preasure was awesome) great staff, great location and the restaurant was a bonus. Most amazing steakhouse with a wonderful wine selection. The included breakfast the next morning was outstanding. I recommend this resort. The pool and grounds looked beautiful although we were not there long enough.
Stayed 1 night in Nov 2023
Response from Team el Rodeo on 12 Nov 2023
Thank you for the kind words! We are very happy you enjoyed your stay!

10/10 Excellent

John, Ocala

Liked: Cleanliness, amenities, property conditions & facilities
Best deal in San Jose, really nice rooms, modern bathrooms with strong venting fans (most hotels don't have anymore). Relaxing place to stay.
Stayed 1 night in Oct 2023
Response from Team el Rodeo on 25 Oct 2023
Thank you for the kind words! We are very happy you enjoyed your stay!

10/10 Excellent

Debbie

Stayed 1 night in Oct 2023
Response from Team el Rodeo on 12 Nov 2023
We are very happy you enjoyed your stay!

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Excellent experience. We needed a place for an early flight the next morning. They upgraded us to this gorgeous room. Service was fantastic. This will be the place to stay when we need to be near the airport from now on.
Stayed 1 night in Oct 2023
Response from Team el Rodeo on 19 Oct 2023
Thank you for the kind words! We are very happy you enjoyed your stay!

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location with great restaurant
Perfect location, just 15 minute drive to the Airport. Beautiful gated property in a busy area with plenty of parking. Confortable rooms with AC, mini fridge and microwave. Restaurant was excellent, we ordered tenderloin and salmon, all cooked perfect.
Stayed 1 night in Oct 2023
Response from Team el Rodeo on 11 Oct 2023
Thank you for the kind words! We are very happy you enjoyed your stay!

10/10 Excellent

Kathryn

Nice meal/stay near airport
Great stay! Was looking for something fairly budget friendly near the airport and this exceeded our expectations. The restaurant provided amazing service as well.
Stayed 1 night in Oct 2023
Response from Team El Rodeo Hotel on 4 Oct 2023
Thank you for the kind words! We are very happy you enjoyed your stay!

10/10 Excellent

Sierra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the property 10 minutes before their restaurant closed, but the staff welcomed us in and were happy to feed us after a long day of travel. Food was absolutely delicious, and the servers was very sweet. Even though it was a short stay, we really enjoyed it!!!
Stayed 1 night in Sep 2023
Response from Team el Rodeo on 29 Sept 2023
Thank you for the kind words! We are very happy you enjoyed your stay!

10/10 Excellent

Davia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A great place for privacy and a relaxing experience Property is beautiful and the staff is friendly
Stayed 3 nights in Sep 2023
Response from Team el Rodeo on 26 Sept 2023
Greetings from el Rodeo Hotel. We are glad you had a nice stay, thanks for your comments. Regards

10/10 Excellent

Amy

Travelled with partner
Liked: Amenities
Beautiful and clean!
Stayed 1 night in Aug 2023
Response from Team el Rodeo on 23 Sept 2023
Thank you for the kind words! We are very happy you enjoyed your stay!

10/10 Excellent

Zaida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay there was amazing the staff was so hospitable I will recommend it to all my friends that vacation I loved it all Thank you Rodeo
Stayed 7 nights in Aug 2023
Response from Team el Rodeo on 5 Sept 2023
Thank you for the kind words! We are very happy you enjoyed your stay!

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night before leaving early morning, but staff was friendly, helpful, and we were able to order some delicious tacos from ubereats to our door! Room was spacious and comfortable with AC.
Stayed 1 night in Aug 2023
Response from Team el Rodeo on 7 Sept 2023
Thank you for the kind words! We are very happy you enjoyed your stay!

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Team el Rodeo on 18 Sept 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.