Ratings based on 130 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Walking distance to major shopping areas and park

Posted 22-Jul-2014
Pros: everything was good
Great service, nice for overnight close to airport, good shuttle service, walking distance to store, park, downtown shopping.
5 out of 5
Recommended
for Everyone
by A verified traveller

very convenient location

Posted 09-Jun-2014
Pros: location
the hotel is very well located, ideal for business trips
4 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel

Posted 04-Mar-2014
crew was very nice easy check-in easy check-out, also i like the fact that you can exchange money there in the hotel instead of going to the bank .......
1 out of 5
by A verified traveller

WORST Hotel Ever

Posted 22-Feb-2014
Pros: huge plasma tv in room.
Cons: everything other than the TV
Location: nothing to do nearby. awful location.
I thought that a Crown Plaza would be a nice hotel, but boy was I wrong. First of all, the walls were so thin that we had our neighbors SCREAMING at us and using obscenities for no apparent reason. After that, we had some room service. WORST. FOOD. EVER. Then we tried to use the bathroom, which included no bathtub and a dirty sink. The bed was OK, but the A/C made a loud clicking noise all night, which kept us from actually sleeping. NO RECOMMENDED.
4 out of 5
Recommended
for Everyone
by CARLITO = TONG from NEW JERSEY

very nice hotel

Posted 21-Feb-2014
Pros: its near the airport and downtown,maybe also the price, and its beautiful structure and probably I could say its very secured...
Cons: it needs a little bit remodeling of the sink,its old and a carpet change,its old
Location: near airport and downtown
we have a wonderful time in costa rica,the hotel is very nice and the staff are wonderful,its near the airport and downtown area,with casino inside if you like to gamble,the only comment I would say,is it needs a little bit remodeling,the carpet looks old,the sink is also old...
3 out of 5
by DoRus from Texas

Nice Hotel for sleeping

Posted 18-Feb-2014
Pros: Good Breakfast Although it is not included.
Location: On the side of the highway. Decent views of the mountains. About a 10 minute cab ride to the market and restaurants which costs only about 1500colones
The hotel is just fine for the purpose of resting. The breakfast was the best part of our stay. No complaints about the hotel. I guess I had expected something nicer. It was a bit depressing due to the layout of the room, bathroom and overlooking the highway. Not a great place to stay for vacationing. It suited us since we were just spending the night before traveling out of San Jose.
4 out of 5
by Marco from M

10 dollar bottle of water!

Posted 10-Feb-2014
The hotel is about 15 minutes away from airport, taxi fare was about 12000 colones (25 American dollar). Hotel was clean and room was very comfortable. The only issue was that they. Hatched us $10 for a bottle of water that we took from mini bar. I raised that, and they said it is what it is.
4 out of 5
Recommended
for Business Travellers
by Nancy from Mexico

The most helpful and courteous personnel!

Posted 21-Jan-2014 on Hotels.com
The hotel staff is wonderful. They are always smiling and wanting to offer you their service. The hotel is showing its age a bit, and the pool area looks rather industrial. Needs new room carpeting. There is also quite a bit of noise from the street inspite of me being on the 9th floor. The location is not in the center--rather on one side of the city. If I came for work at the same location I would stay here again. The food is great.
3 out of 5
Recommended
for Business Travellers
by Genady from Toronto

Overpriced water

Posted 31-Dec-2013 on Hotels.com
Charging 10$ for a bottle if water is rip off. Especially if you stay in the county where water is necessity( worm climate).
4 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 30-Dec-2013