Outdoor pool, pool loungers

Reviews of Colours LGBTIQ Boutique Hotel & Hostal Coliving

3 out of 5
Colours LGBTIQ Boutique Hotel & Hostal Coliving
Blvd Rohrmoser, NW Corner of Triangle, San José, San Jose

Reviews

8.6

Excellent

Rating 10 - Excellent. 185 out of 372 reviews" "
Rating 8 - Good. 113 out of 372 reviews" "
Rating 6 - Okay. 48 out of 372 reviews" "
Rating 4 - Poor. 18 out of 372 reviews" "
Rating 2 - Terrible. 8 out of 372 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away - totally gross!
I would never recommend this place. It is disgusting. From the food to the rooms, it should be shut down. I assume Costa Rica doesn’t have a health department that monitors such propertiee. There was a dog walking in the kitchen while cooking and inside the bar. The bartenders would put the dog and then serve food and drinks. I can not tell you enough to stay away from this gross establishment.
Stayed 3 nights in Nov 2023

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great experience i want to thank the manager of the hotel he is the best, the food was the delicious
Stayed 5 nights in Aug 2023

10/10 Excellent

Joshua

Stayed 1 night in Oct 2023

10/10 Excellent

Dale

Stayed 5 nights in Sep 2023

6/10 Okay

George

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2023
Response from Front desk on 30 Sept 2023
Dear George,Thank you for recommending by ExpediaWe are very pleased to hear youve enjoyed your stay with us, and that our staff helpful to you.We look forward to have you, next time youre in San José.All the best,

4/10 Poor

Michael

Disliked: Cleanliness, amenities
The name isn’t what it suggests. It’s very seedy. Sheets weren’t clean, significant mould on the shower head. The people running the place were lovely and helpful, but for what you’re paying there’s loads of other places to go It’s a party place, not a put your head down and sleep place. Pretty poor honestly, wouldn’t recommend
Stayed 3 nights in Aug 2023
Response from Front desk on 30 Sept 2023
Dear Michael,Thank you very much for your review on Trip Advisor!We take our guests' reviews very seriously, which is why we have taken measures with our laundy . On the other hand, we are pleased to know that you felt comfortable with us.Thank you again for your comments, and we hope to have you with us again on your next visit to San José!Kind regards,

6/10 Okay

Paul

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff was great, but the property could definitely use some renovations. Room was not in great condition, shower barely worked, Food and drinks where good. Pool area was nice.
Stayed 1 night in Jul 2023
Response from Front desk on 8 Sept 2023
Dear Paul ...Thank you very much for your review about your recent stay at our hotel. Your opinion is very valuable to us, as we strive to improve each and every stay. I am very grateful for your comments about the aspects of the room that need to be renovated.Hope to see you again.My best regards.

8/10 Good

Arturo Garay

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2023
Response from Front desk on 8 Sept 2023
Thank you very much for your review about your recent stay at our hotel. Your opinion is very valuable to us, as we strive to improve each and every stay. IHope to see you soon.My best regards

6/10 Okay

Christopher

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Peyam

Liked: Cleanliness, staff & service, room comfort
Great but needs some investment.
Overall great people and fun place to stay that is safe and quiet away from downtown San Jose. They were great to change my room to a nice one because the shower was dribbling in the smaller room that they received. But there is the problem, minor attention to detail. The shower pressure was fine, but the shower head (a small cost) needed to be replaced. Just small things like cups in the room are missing. But overall, great time!
Stayed 4 nights in Feb 2023

10/10 Excellent

Melvin, lake success

Stayed 1 night in Feb 2023

10/10 Excellent

Travis

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff at Colours Oasis is amazing, very attentive, and are there to help you with ANYthibg. As a Queer traveler who has been subjected to discrimination for other hotel staff in San Jose, CR it’s important for me to find a place that is welcoming to me and my Queer Family while we travel and Colours Oasis IS that spot. Huge thanks to, Isreal the manager for taking excellent care of us.
Stayed 1 night in Feb 2023

2/10 Terrible

Dane

Disliked: Staff & service, amenities, property conditions & facilities
When I arrived, the reception staff seemed confused, like they didn't realize I had a reservation and did not take time to explain or show me the property. When I got to the room it was missing many things: towels, a shower curtain, a key for the safe, hand/body soap and shampoo. The room also did not have a mini-fridge. The hotel bar plays loud music from around 8am to 1 or 2am, and the bass is audible throughout the hotel, making sleep difficult. Also there is nothing to do in the area where the hotel is located, and dining options are extremely limited.
Stayed 3 nights in Jan 2023

4/10 Poor

Michael

Disliked: Property conditions & facilities, room comfort
There were holes in our towels. Stains on the sheets. Broken soap dispenser in shower (missing buttons). TV locked when got in room. Bed not comfortable. Hot water ran out. Neighboring rooms playing music all night.
Stayed 2 nights in Jan 2023

6/10 Okay

Nicholas

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great party atmosphere at bar in evening fun to meet the other guests.
Stayed 1 night in Nov 2022
Response from Colours on 26 Dec 2022
Thank you!

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at Colours Oasis Resort. The staff where extremely friendly and helpful and the facilities were great.
Stayed 2 nights in Nov 2022
Response from Colours on 26 Dec 2022
Thank you, we are waiting for you back

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly staff
Response from Colours on 26 Dec 2022
thank you, we are waiting for you back

8/10 Good

Edgar

Liked: Cleanliness, staff & service
Nice for a quick stay. Wonderful Staff, friendly & welcoming. The place is quiet even though it is by the main street. Good pool. Cool spots for pics
Stayed 1 night in Sep 2022
Response from Liz on 2 Oct 2022
Thanks Edgar for your nice comments it was really a pleasure to have you here and hope you come back soo.My best regardsLiz

6/10 Okay

Curtis

It wasn’t what I expected. I thought it was inclusive (all). However, I get the meaning of how they use that word. The room was average…Nothing special at all. Certain things in room were broken. The area wasn’t great. The food was good until the last night. I have diarrhea since I ate that food Tuesday night. I believe the fries may have been undercooked. I didn’t have this problem until I ate that meal. The plane ride and airport was a horrible experience due to stomach cramps and diarrhea. The property is fairly old. The staff was pleasant but other than that…It wasn't the best experience.
Stayed 4 nights in Sep 2022
Response from Kevin Vargas on 14 Sept 2022
Greetings from the staff of the colors oasis resort!We are grateful for your choice regarding your stay with us! However, we regret the personal dislikes towards the hotel.Most likely there are things that look old, but it is based on our colonial conservationist concept, that there are many structures that apparently need fixing, however we are constantly working to provide the greatest comfort to our guests

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly distressed
The resort employees were very friendly and helpful. The accommodations were aged and in need of lots of repairs. The tv was missing from our room. The towels were old and ragged and part of the ceiling was missing and open to the roof above. The sofas were hard as rocks and the property was very distressed. The linens were worn thread bare. I was surprised that several guests there commented on how nice the place was as I found it to be very rundown. The setting was welcoming and the people were lovely.
Stayed 6 nights in Aug 2022
Response from Kevin Vargas on 14 Sept 2022
Greetings from the staff of the colors oasis resort!We are grateful for your choice regarding your stay with us! However, we regret the personal dislikes towards the hotel.Most likely there are things that look old, but it is based on our colonial conservationist concept, that there are many structures that apparently need fixing, however we are constantly working to provide the greatest comfort to our guests

10/10 Excellent

Fatima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with excellent staff. Pool area is great
Stayed 3 nights in Aug 2022
Response from Liz on 21 Aug 2022
Thanks for your nice review it was a pleasure to have you as a guest hope you come back soon.Thanks for your preference.Colours Staff

10/10 Excellent

Jon E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Friendly accommodating staff, aesthetically pleasing, good shower, nice pool and bar, adult-friendly is accurate, easy parking on street, comfortable firm bed Cons: No desk, mini-fridge, hair dryer, or microwave in room.
Stayed 7 nights in Jul 2022
Response from Kevin Vargas on 5 Aug 2022
We really appreciate that you had the best time in your stay with us, we hope to see you soon!

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my Stay at Colours Oasis. The staff are wonderful. The bartenders are great. The food is very good. I highly recommend!
Stayed 7 nights in Jul 2022
Response from Kevin Vargas on 5 Aug 2022
We really appreciate that you had the best time in your stay with us, we hope to see you soon!

10/10 Excellent

Michael

Stayed 1 night in Jul 2022
Response from Colours on 4 Jul 2022
Michael thanks a lot, its always a pleasure to have you here !

10/10 Excellent

Michael

Liked: Property conditions & facilities, room comfort
Want to stay again!
Great stay for a single night. I’d love to stay again for longer in the future. Great friendly staff and lots of great activities.
Stayed 1 night in Jun 2022
Response from Liz on 12 Jun 2022
Hello Michael Thanks for your nice comment hope you can come soon to visit again.... My best regards

4/10 Poor

Simon

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Noisy place with people screaming at the bar day and night at the weekends. Economic room is small and needs refurbishing. Staff are very helpful and welcoming. For the same price as the economic room you can get an apartment for a night.
Stayed 2 nights in Jun 2022
Response from Colours on 12 Jun 2022
thanks for the feedback!

6/10 Okay

Vicente

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

Melvin, lake success

Stayed 1 night in May 2022

2/10 Terrible

Randy, Los Angeles

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had a reservation here March 2022 and was excited to support and stay at gay-owned business during my visit to beautiful Costa Rica. However my room was not as described. There was: - Mold on the wall next to the glass door - The sliding glass door did not lock - The “garden” was a mess and there was a secret pathway that allowed entry into the garden and the room (the glass door didn’t lock) - There were holes on the ceiling exposed to the sky above - The room had a distinct odor - Overall it was unsafe I will say that the two staff I spoke to were very nice but nothing about the room was acceptable or as advertised. I stayed for approximately 3 hours and left to find another hotel. I reached out to the hotel for a resolution but none was ever provided.
Stayed 1 night in Mar 2022
Response from Liz on 6 Apr 2022
Hello Randy Greetings from Colours, sorry to know you not have a nice stay with us in Colours, but we want to apologize about the room inconvenients but for sure we could do it anything in order you to be confortable but if you not metion same day we can not do nothing really sorry about it and if there is another oportunity you gonna come back Costa Rica let us know please will be a pleasure give you a nice room. Thanks for your understanding. My best regards. Liz

10/10 Excellent

Bryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place Friendly owner great staff they’re gonna be renovating the room soon which will make it a really nice place. There’s a great bar locals come by the food is delicious every meal I had there was delicious. I was there 30 years ago and took a gamble to see if it was even still around and by my surprise it was around and just an overall really fun great place to stay. Once they renovate the rooms it’ll be awesome.
Stayed 1 night in Dec 2021
Response from Liz on 8 Feb 2022
Hello Bryan thanks so much for your rate and nice comment we are happy to have you as a guest and hope you come back soon. Thanks for your preference. My best regards. Liz

10/10 Excellent

Donaldu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
I had a pleasant stay
Stayed 1 night in Dec 2021
Response from Liz on 8 Feb 2022
Hello Donaldu thanks so much for your rate we are happy to have you as a guest and hope you come back soon. Thanks for your preference. My best regards. Liz

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pros The staff was great. They were very helpful when showing up with luggage. The receptionist was very helpful with information and helping to print Covid forms. The cleaning staff produced a bottle of shampoo when I pointed out that there was no shampoo or shower gel in the room. Cons The property advertised a continental breakfast, but what was made available was pretty shabby, especially when compared to complimentary breakfasts at all of the other properties we stayed at on our trip. It was generally served an hour after the advertised 7 am time. You could order and pay for a decent breakfast. The toilet stopper in our room leaked, so the tank filled every few minutes throughout the day and night. Three separate roof leaks in our room, thankfully none over the bed. Sheets, towels, bedding, and bed well past their prime. Two towels and one wash cloth — no other towels provided. No wi-fi in room. Lukewarm water 2 out of 4 times using the shower. A single hand-drying washcloth in lobby bathroom that was not changed all day. No paper towels or hand dryer anywhere in common restrooms or rooms. Kitchenette in room with no plates, glasses, spoons, or anything really useful. Lots of attention to bar area. Very little attention to quality of rooms. Bed felt broken in the middle - creaked a lot when sitting down. Room safe too small to be practical and not big enough for computer or camera. Can only fit papers, jewelry, and passport in safe. Summary: Paid more for less.
Stayed 3 nights in Nov 2021

6/10 Okay

Jessica

Disliked: Cleanliness, staff & service
The resort was fun and pretty. However slightly unprofessional at times. Lots of cigarette smoke coming into the rooms and loud at night with partying of the owners / workers, and seemed more like a party for them not a space for guests.
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021

8/10 Good

Mark

Liked: Cleanliness, staff & service
No AC and lukewarm showers but service and food were excellent.
Stayed 4 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
No AC, No Ventilation, comforter on the bed had stains, pillow was black with whirlpool pillow case, bathroom very small, no bathroom door, this room fix only one bed nothing else. Thank god I been out of there
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo traveler I was welcomed to this resort by all staff. They made me feel comfortable and catered to! The food was amazing and I will definitely be back!
Stayed 3 nights in May 2021

6/10 Okay

Terry

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels of it's type in the world!
This American owned property is top notch! The staff are incredible, the food is fantastic and very inexpensive.
Stayed 7 nights in Apr 2021

6/10 Okay

Verified traveller

Liked: Staff & service
The rooms are a bit dated. Housekeeping of room was poor. Staff were excellent
Stayed 2 nights in Apr 2021

4/10 Poor

Oscar

Disliked: Staff & service, property conditions & facilities, room comfort
Don’t do it! You can do better with the same money
Very disappointing. The hotel had no parking, had to park on the street. The “receptionist” wasn’t wearing a mask, took him forever to find the reservation (ended being from Expedia.. not sure why). He didn’t know what kind of room was reserved, so he guessed it. He led us to a small room right behind the bar (very noisy), it was very small with no windows, nor ventilation, bathroom and restroom on opposite sides of the room, the sink was right next to the bed. Bed was not comfortable, bed sheets and pillows were bad quality though clean. Certainly not coming back!
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I reserved this place last minute as I was only staying in San Juan for a night. However, I’ve fallen in love with this place. The bar tenders and wait staff made this gringo feel so welcomed and part of the little community they’ve created here. I arrived at midnight and talked to the bartenders and then naturally with the other guests. The breakfast is first rate. The pool is lovely with sunny and shaded parts as the day goes by. The room I stayed in was clean, minimal with little natural light but it did the job. Especially considering I was so happy to be by the bar and the pool.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Shout out to all the staff for their excellent service. If you want a quiet place to stay, Colours is not it. Lively atmosphere with music playing into the night. If you want a fun place to stay, come to Colours!
Stayed 7 nights in Jan 2021

8/10 Good

Peter Thomas

Liked: Staff & service
Stayed 1 night in Jan 2021

8/10 Good

Jhan, Bogota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fine. A bit loud during the day but confortable. Jeffry the bartender was so polite and kind. We had a good time there.
Stayed 5 nights in Jan 2021

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good location, dated hotel.
Great place for young people who want to party. The rooms are close to the bar and you can hear the music and talking from the rooms. Luckily due to the curfew it only went on till 10pm. It's dated and not worth the full price it was advertised at, the electrics and shower and toilets need upgrading. We could also hear everything happening in the room next door. Luckily we were only staying one night. It was very clean though and staff were very helpful and friendly.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first the room offered had not a clean toilet, the shower curtain had some moldew and the bathroom was really small. When brought up the issue to the guy from reception he was responsive enough to relocate us to a very nice room with ample space. The pool area and restaurant was perfect to socialize. Very friend staff. Overall a very good experience.
Stayed 3 nights in Dec 2020