Ratings based on 273 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom California

Last night in CR

Posted 02-Dec-2014
Pros: If we were staying longer the kitchen and washer /dryer would have been handy. Nice safe 'walled village' setting, very cute.
Cons: The washer/dryer was not in great shape. The shower was not very warm, shower head could be replaced too.
Location: We walked to a local market for a few items. Near a park and the major roadway around the city.
We were only there for one night but the staff were super helpful getting online checkin and boarding passes for our early morning flight. We decided to eat at the hotel Restaurant after our long drive into the city. The dinner we ate there was probably the tastiest meal we had in Costa Rica! They provided great service, a diverse menu, and expertly prepared. And the bill was very reasonable for such great dining. What a nice surprise.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom mexico

Buena experiencia en general

Posted 12-Nov-2014
Pros: La gente Muy amigable, atenta, servicial.
Cons: Mejoren el servicio de internet.
El unico aspecto negativo es que el internet esta horrible, la mayoria de las veces no hay y si vas a CR por trabajo, es todo un tema. Por lo demas, si ese tema no te impacta, no dudaria en recomendarlo.
3 out of 5
Recommended
for Families
by Karla Lunafrom Mexico

Mala limpieza

Posted 04-Sep-2014 on Hotels.com
Estuvimos 4 noches en este hotel ibamos con una bebe de 1 año y era notorio que nunca limpiaron el piso, la bebe quedaba super sucia cada que la poniamos en el piso. Tienen cocina pero no hay platos ni vasos para poder servir comida si es que preparas algo asi que hay que comprar.
4 out of 5
Recommended
for Business Travellers
by Fred H.from Lexington, Ky

Posted 25-Aug-2014 on Hotels.com
The entire Hotel staff treated us very well and the food was excellent. We would consider staying there again if the possibility was presented.
3 out of 5
Recommended
for Business Travellers
by Judyfrom USA

Posted 22-Aug-2014 on Hotels.com
The staff was very friendly but we only had 2 towels in our room, no kleenex and the water pressure in the shower was terrible and there was only lukewarm water for our showers.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Lansingerland

Prima hotel voor een eerste nacht in Costa Rica

Posted 16-Aug-2014
We huurden twee suites in dit hotel. Die waren netjes en ruim met twee slaapkamers en een extra bed in de woonkamer. Restaurant ter plekke was prima. Personeel was aardig. Op de dag van vertrek kwam de manager speciaal vertellen dat de weg naar Guapiles dicht was door een verschuiving. Hij wees ons een goede alternatieve route waardoor we toch op tijd de boot naar Tortuguero haalden. Het hotel ligt bij de rondweg van San José en is goed te bereiken vanaf het vliegveld. Er is een grote supermarkt in de buurt.
4 out of 5
Recommended
by DLfrom Toronto

Posted 06-Aug-2014 on Hotels.com
I had booked this hotel for 7 nights today, pay extra for the last 5 days, there is no different at all .
4 out of 5
Recommended
for Families
by Charliefrom Utah, USA

Great Place to Stay When Visiting San Jose

Posted 24-Jul-2014 on Hotels.com
Compared to other places that we stayed in Costa Rica, this hotel was top-notch. The rooms were all quite small, but they provided everything that we needed with the ability to cook our own meals to save money on eating out (and to accommodate a gluten-free diet). The included breakfast buffet was delicious and a great way to start out every day. The hotel staff was very friendly, spoke English pretty well, and was very accommodating. The hotel grounds were lovely and filled with displays of Costa Rican culture and agriculture. The hotel was highly attentive to security and cleanliness. We stayed here with our 3 kids and were quite comfortable. Highly recommend!
4 out of 5
Recommended
for Families
by A verified travellerfrom Los Angeles Area

Nice hotel near San Jose

Posted 08-Jul-2014
Pros: The staff was very accommodating and the food was amazing! The taxi and shuttle service were great too.
Cons: The pool was right by the restaurant and had no privacy and no lounge chairs and the jacuzzi was off behind another building and closed at 10pm.
Location: The hotel location was good because it was near San Jose and other points of interest, but the neighborhood was questionable.
Our hotel stay at the Casa Conde Hotel was pleasant. The staff was very accommodating and the food was amazing! The facilities were a bit limited such as the pool which was small and had one lounge chair. The jacuzzi was not near the pool and closed promptly at 10pm. The gym was much better with a variety of equipment and in an open room with nearby restrooms. Taxi and shuttle service were great!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Maine

Nice, clean place with restaurant, jaccuzi

Posted 30-Jun-2014
Pros: Its appearance. It has an old world European flavor.
Cons: If shuttle cannot be available for times needed, hotel should reimburse for taxi if they say they provide complimentary transport to/from airport.
Location: Park nearby. Fruit stand.
I enjoyed my time in the restaurant, big jacuzzi, pool and nice bedrooms. Good A/C, good food, nice atmosphere. the neighborhood does not appear great but it appears this is the case anywhere in San Jose. (and your'e very well protected inside the complex). The counter gentleman and my waitress were not very friendly, however, but everyone else was. Only a couple spoke English. The description of the hotel states there is complimentary transport to and from the hotel, but be aware it might not coincide with your travel times. They have a shuttle with scheduled times only. I had to leave earlier than when it was provided, it cost me $32 for a taxi ride, and they would not reimburse me. Also, it's about a half-hour to the airport. I also missed the free breakfast. You must also make the shuttle reservation in advance and I had to dig for a long time to find an email address to use. I was not able to call internationally to make the arrangements. There is a park nearby but nothing within walking distance otherwise. I was also pleased to buy a hat for my daughter in the small gift shop that was only $7 that at home would be around $30.