Ratings based on 414 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Kew Gardens, NY

A little piece of paradise

Posted 07-Oct-2014
Pros: Food is great, great service , very fancy
Location: 15 Minute ride from San Jose City. Very convenient. Less than 20 minutes from the airport.
Just 15 minutes away from San Jose centro, this hotel is amazing. If you get the upgrades with full access to the 6th Floor open bar and open tapas you will get to enjoy a nice view , great food and even use a computer terminal. The pool is great. The buffet in the morning is amazing. The staff is great, the gift shop has every kind of Britt coffee one can imagine. Shuttle to airport is offered for free. You can buy your airport departure fee in the hotel. Sushi restaurant available, jewelry shop inside the hotel. You actually don't need to leave the hotel for anything. They also offer one day tours and excursions in the front desk area. Honestly this hotel surpassed our expectations, we really enjoyed it . Will most likely come back to it again !!
5 out of 5
Recommended
for Everyone
by A verified traveller from Colorado

The entire staff and Hotel amenities were awesome!

Posted 30-Sep-2014
From the time I walked into the hotel to the day that I checked out, the entire staff of the hotel was very courteous, helpful, and friendly. The staff at the El Rancho pool restaurant and the view of the surrounding pool & tropical jungle feel, was more than I bargained for, even for a five star hotel. The room rate, room amenities and lush tropical surroundings were very UNDER represented on EVERY website I visited! Not often am I pleasantly surprised with the pictures and testimonials on the web but Barceló, under estimates the beauty and service their San Jose hotel offers!!..Thank you all for my stay and I will continue to stay at Barceló San Jose in the future...Stay away from the Presidente downtown, it was more expensive and would have ruined my visit if I would not haved moved to the Barceló...
5 out of 5
Recommended
for Everyone
by A verified traveller

Great vacation get away

Posted 28-Sep-2014
We loved the hotel from the minute we walked in the door.. the service was first class... Beautiful grounds, comfortable yet elegant lobby... We will be back..
5 out of 5
Recommended
for Everyone
by A verified traveller from Mexico

Great hotel in the outskirts

Posted 20-Sep-2014
Great hotel and superb breakfast buffet. However, It turned out to be very far away from city center or any walkable place.
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

The best hotel ever!!!!!!!!!!!

Posted 09-Sep-2014
Pros: It was beautiful and comfortable!
Cons: Not much, everything we asked for, we got.
Location: I did not do the tourist things because my family lives there, so I can't tell you. The hotel offers a number of packages. I recommned the spa!!!
I had a wonderful vacation and the hotel is simply beautiful. I will upload pics when I can. I want to mention Carlos at the front desk, and Gloria who waited on us in the cafeteria. They made my trip so much better, although, everyone is nice. Also go and get a massage from Jennifer in the spa...you will love it!!!!!!!!!!!!! The hotel is located close to the airport and they provide you with a free shuttle back and forth. The food was great, the hotel is clean and the scenery is simply beautiful; it looks just like the pics. I would say though, have an app for Spanish because everyone in Costa Rica speaks mainly Spanish, so don't expect because you might speak English they do to. They make an effort to speak English and you can find people who can help, fortunately, I had family who could translate.
4 out of 5
Recommended
for Everyone
by A verified traveller from Knoxville, TN

Not really close to the airport.

Posted 15-Aug-2014
Pros: Beautiful. Very nice breakfast buffet.
Cons: The reception staff rarely smiled.
Beautiful hotel, but expensive. The "free shuttle" to the airport seems to never be available. There's always an hour delay - but conveniently, there are several taxis immediately available who will take you to the airport for $25!
4 out of 5
Recommended
for Everyone
by A verified traveller from boston

Great for the $$$ and $10 ride to down town.

Posted 15-Aug-2014
Pros: The room was great
Cons: If the staff was more helpful (English)
Location: $10 to San Jose
Good hotel and almost like a resort. However, the staff was a little stiff. I wanted a late nite snack and no options except room service. Breakfast was good and everything else was too much $$$
5 out of 5
Recommended
for Families
by A verified traveller from new smyrna beach, fl

Just wish we'd arrived earlier. The place is beaut

Posted 12-Aug-2014
Pros: We had cocktails, salmon, fruits desserts etc in the club room after a 6 hour taxi trip. We loved it. Slept great. Then had a wonderful breakfast.
Cons: It was just perfect.
Location: N/a
I booked for 5 on expedia and was booked into a club suite that was fabulous
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Nice hotel.

Posted 05-Aug-2014
Convinietly located, minutes from the airport, still close to the city.
3 out of 5
Recommended
for Everyone
by A verified traveller from London

Fantastic value for money I

Posted 04-Aug-2014
I had a great deal through Expedia for this hotel. Overall it was what I expected in terms of the room and other hotel facilities however I was disappointed to discover that I didn't necessarily receive all of the perks relating to staying in a Club Room, e.g. Private check-in / out and use of the Executive Lounge. That's why I have given it an overall rating of 3 stars but other elements higher.