Ratings based on 658 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Mexico

Hotel un poco viejo pero bien

Posted 18-May-2015
Viejo pero bien preservado, cuartos en buen estado. La piscina solo es de ornamemto pues es muy fría. El personal es amable el desayuno incluido tipo bufete es muy bueno la fruta inmejorable y todo natural y fresco. Un buen hotel para negocios por el rango de 100-140 usd es congruente.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Idaho

Great Hotel no complaints

Posted 16-May-2015
Great time great stay. Great breakfast, good beds, clean romos.
5 out of 5
Recommended
for Everyone
by A verified traveller

Best hotel to stay at in San Jose!!

Posted 30-Apr-2015
If you want to stay in San Jose this is the hotel for you. It's close enough to downtown but far enough away that you feel safe because the hotel is at the top of a hill overlooking the city. Excellent service excellent facilities. Everything was spotless and the breakfast was delicious!!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Deltona Fl

Great hotel

Posted 29-Apr-2015
Pros: Friendly people. Clean hotel
Cons: The wifi
Location: It was a little ways away from most of the attractions
I truly enjoyed my stay. Staff was friendly. Rooms were very nice. If I had a complaint it would be that there wifi was not good. I will stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveller

The hotel staff

Posted 27-Apr-2015
Pros: Food
Cons: Improving the quality of staff in customer service
Location: Very good
The hotel staff should have more quality customer service
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with great views.

Posted 26-Apr-2015
Nice hotel, location is about a 10 minute cab ride from city center, which is a plus. Overall a veey nice experience, and the price was right.
2 out of 5
Recommended
for Everyone
by A verified traveller

Not a Palace

Posted 21-Apr-2015
Pros: Its an older property but it is well kept and clean. The personnel were very accommodating. Breakfast excellent.
Cons: Maintenance of air conditioners in rooms.
Overall the hotel is well kept. The personnel are friendly. The Breakfast is excellent. The restaurant a bit pricy and transportation to the nearest restaurants expensive. Unfortunately for me the air conditioning in my room was not working. The night was cool so I didn't complain about it. The exercise equipment is very good.
2 out of 5
by A verified travellerfrom los angeles

Would not stay there again

Posted 17-Apr-2015
Front desk did not answer the phone for more then 30 minutes, neither the room service. I had to go down stairs to order pizza. They also gave me wrong room when checked in so I had to wait more then 40 minutes until they send someone to take us to the right room. Not fun experience after driving 3 hours from arenal.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Apr-2015
Cons: Food was not great.
Great value! nothing more to add; if does not submit this 3rd time will delete
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vernon B.C.

Great chain style hotel

Posted 15-Apr-2015
Pros: Breakfast buffet , and the food in general.definate value for cost we paid.
Cons: All was good pool could be heated but in summer it won't need it
Location: Taxi ride to anything close to stadium and park San Jose really doesn't have much costa Rico is abut adventure touring and beaches
Everything was good better or great no complaints. There was no heat in the pool , well ticos say sun heated . The breakfast was free and it was amazing best part of the hotel stay really. Bed was good , hotel was quiet, off season . I arranged personal tours with a taxi driver stationed at hotel, 1/2 price baby .