Ratings based on 282 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Nov-2014
Pros: The location and the Staff
Cons: Cleaniness I found a dead rouch in one of the draws
It was pleasant and the staff was very cordial and helful
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Kansas City, KS

Comfortable, convenient hotel

Posted 13-Nov-2014
Pros: Good location, good staff.
Location: Located in central San Jose. We visited the Museums of Gold and Jade (2 separate museums) and two markets with local merchandise.
We spent 4 nights at the Balmoral Hotel. The staff was very friendly and helpful and responded to all of our questions and needs. The hotel is in the central part of San Jose and was close to museums and local markets. The room was comfortable and neat. The adjoining restaurant was very good.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney, Australia

Decent enough quality, central location

Posted 28-Oct-2014
Pros: The main thing this hotel has going for it is the location right in the middle of San Jose City centre.
Cons: I would recommend the hotel to replace the pillows as they are old and uncomfortable.
Location: As mentioned this is Central San Jose. Most people recommend staying away from San Jose but for me it was a fascinating place I'm glad I got to see.
Very central location Room and lobby areas are clean and tidy Not a fancy hotel but has all the basics Decent buffet breakfast including freshly cooked cheese and eggs Pillows are average quality - either way too hard or too soft Refrigeration unit and air conditioner were a bit loud I stayed for 2 nights and overall I don't have any major complaints and would therefore recommend this hotel to anyone looking for short term accommodation in Central San Jose.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom PHILA PA

EXCELLENT STAY AT BALMORAL HOTEL.

Posted 28-Oct-2014
EXCELLENT HOTEL IN THE CENTER OF SAN JOSE. HOTEL STAFF ARE EXCELLENT. THE GIRLS AT THE FRONT DESK ARE GREAT. THE HOTEL OFFERS AN EXCELLENT BREAKFAST BUFFET WITH GREAT COFFEE. THE ROOMS HAVE FLAT SCREEN TELEVISIONS WITH FULL CABLE. AND LAST THE SHOWER IS POWERFUL AND HOT.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom new zealand

Fine for one night if you want central

Posted 01-Oct-2014
Very central, very average breakfast. Reception staff very good.
2 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

This traveller left a rating score only Posted 23-Aug-2014 on Hotels.com
3 out of 5
Recommended
by Ronfrom Texas

Great location

Posted 19-Aug-2014 on Hotels.com
This hotel is very nice however if your on the central side be prepared for a noisy room, you can hear every person who walks down the road. The hotel is in a fabulous location and is very well maintained and the staff is great. Just ask for a room up on a higher floor or in the rear of the hotel for a better nights sleep
5 out of 5
Recommended
by A verified traveller

No complaints

Posted 05-Aug-2014 on Hotels.com
Looked modern or recently renovated. Right in central area. I didn't hear any noise or have any problems.
1 out of 5
by A verified traveller

Disappointed

Posted 23-Jun-2014
The A/C did not work in one room and they moved us to another room only to find that this one did not work either! The staff was nice and the place was clean but over all I would not stay there again. They tried to claim that it was not the same as "USA" A/C but I have stayed in many places in Costa Rica without that problem. For the price I expected more.
2 out of 5
Recommended
by funnsunfrom Key West

2- Star Hotel

Posted 22-Jun-2014 on Hotels.com
Poor quality hotel .