Ratings based on 409 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Tokyo Japan

ロケーションが便利

Posted 16-Jul-2015
スタッフはフレンドリーで対応が迅速。 いつも笑顔で気持ちがいいです。 隣に隣接されているパティオで朝食のサービスあり。 食事もスタッフも優しいです。
4 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful and beautifully run

Posted 11-Jul-2015
Everything about this hotel is top notch. The staff are very helpful, knowledgeable, courteous, and professional. The room was beautifully furnished and spotlessly clean. The location is right downtown within walking distance of shopping, entertainment and restaurants. The only reason I rated it a 4 was noise. My room faced a noisy section of the block and even on the 5th floor it was loud til after midnight.
5 out of 5
Recommended
for Everyone
by A verified traveller from Louisiana

Nice Hotel in downtown .

Posted 20-Jun-2015
The staff is the best , Yuli, Sharon at the lobby on days ; Eduard at nights . The breakfast and the restaurant upstairs were real good , Manrique , Mercedes , Yvette and Kimberly were absolutely fantastic .
4 out of 5
Recommended
for Everyone
by A verified traveller from AB

Very good

Posted 19-Jun-2015
Good hotel. Would recommend. Very safe. Great location. Decent breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ohio

My Stay at the Balmoral

Posted 08-Jun-2015
Pros: Its cleanliness and service.
Cons: Nothing really comes to mind.
Location: I was in the center of San Jose. There are plenty of shops and restaurants nearby to go and do things.
It was a very positive experience. The staff was great expecially Sharon who worked the front desk and Manrique who worked the upstairs restaurant and bar.
4 out of 5
Recommended
for Everyone
by A verified traveller from Tijuana/San Diego.

Localizado en el corazon de San Jose.

Posted 26-May-2015
Pros: Localizacion, limpieza, alimentos.
Cons: Accesos sobre todo nocturnos, debe mejorase la apariencia exterior.
Location: Museos, sitios historicos,comida tipica de calidad, seguro para caminar, cercas de todo.
Comodo, precios muy accesibles, excelentes restaurantes y atencion de personal. Localizado en la capital a la cual no se le hace justicia de su belleza.
3 out of 5
Recommended
for Everyone
by A verified traveller from samara

Bon hôtel du centre-ville, car rares

Posted 25-May-2015
Chambre trop bruyante donnant sur la cour, chambre petite, bon petit dejeuner buffet
5 out of 5
Recommended
for Everyone
by A verified traveller from Mexico

Hotel Excelente En San José

Posted 21-May-2015
Pros: La limpieza y su buena ubicación.
Cons: Todo está muy bien.
Location: A una hora se encuentra el volcán Poás y vale mucho la pena visitar este parque.
Este hotel es sumamente práctico, cómodo y limpio. Tienes todo al alcance ya que su ubicación es excelente. Además con solo bajar a la planta baja tiene acceso a un centro comercial que se conecta con el hotel así que no tendrás ningún problema para encontrar farmacia, salón de belleza etc.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 21-May-2015
Great location, near museums and National theatre. Lot of good restaurants and shopping within walking distance. Matresses in rooms could use some memory foam padding.
5 out of 5
Recommended
for Everyone
by A verified traveller from texas

Nice hotel

Posted 12-May-2015
It was great experience. We were 7 people on trip and we all enjoyed the room and services.