Ratings based on 30 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
67% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Sep-2014
The newer rooms are a little eclectic but preferable the more older rooms.
5 out of 5
Recommended
by gbhat60 from Austin, Tx, USA

Posted 02-Aug-2014 on Hotels.com
The hotel, staff and people are excellent. It is a great price for what we are getting. I would stay here again and recommend anyone who wants to stay in Costa Rica. Very family friendly hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel, shame about the guy on reception

Posted 24-Jul-2014
Had a suite here for a really cheap price through Expedia - amazing, especially for a capital city. Hotel has a pool, a good restaurant which is not too expensive for Costa Rica, and the breakfast was great with lots of options. The day staff were nice when I spoke to them but the guy on reception in the evening was not good and unfortunately I had to speak to him most. At first I thought he may have been busy and a bit stressed but by the 3rd night of the same attitude I think he was just a bit rude. That was the only thing that was disappointing about an otherwise great place.
5 out of 5
Recommended
for Couples
by A verified traveller

Great Option

Posted 22-Jul-2014 on Hotels.com
Room was very nice and clean and the location can't be any better. Staff was always friendly and helpful. On the down side, the shower was a bit slippery and the water wasn't as hot as I would like. Breakfast was right on time and plenty of food. Great option for business or leisure.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Kari & Moya from Georgia

Looking for a GREAT HOTEL look no further

Posted 02-Jun-2014 on Hotels.com
Loved everything about Autentico Hotel. Our room had everything we needed. TV, small fridge, air condition, and what a comfortable bed. Upon our arrival we were greeted and given all the information we needed about the local area of San Jose. What can I say we really enjoyed our two nights at this wonderful hotel. The owners obviously really care about making sure that your stay is fantastic - everything from the complementary breakfast to the cleanness of the facility - to the friendliness and stylish room finishings made this an excellent stay - Restaurant was delicious - Highly recommended.
4 out of 5
Recommended
by jason miller

This traveller left a rating score only Posted 01-Jun-2014 on Hotels.com
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

Posted 01-Jun-2014 on Hotels.com
Huge room(!), clean and comfortable. The hotel is a bit of a walk (25-30 mins) from the centre of the city in a fairly quiet neighbourhood.
5 out of 5
Recommended
for Families
by Oli from Cahuita, C.R.

Very nice for Business or Families

Posted 21-May-2014
Cons: The older rooms could be upgraded
Only good experiences at this hotel. They have a newly build part with very nice rooms. In the bit part that is a little bit older, there is a couple of family doublerooms (1 king + 2 single) which was great for my family of 5. These familyrooms can only be booked by calling the hotel.
5 out of 5
Recommended
by Michael from USA

Great

Posted 18-May-2014 on Hotels.com
This is a great hotel. The staff went beyond to help with my personal needs. A maintenance issue was resolved in less than 5 minutes. Will certainly stay here again.
5 out of 5
Recommended
for Everyone
by Michael

Great hotel for a good price

Posted 17-May-2014
Cons: Better internet
We stayed here for one night.After reading the reviews I did not know what to expect..The lobby was clean and the restaurant just past the lobby was also very clean and spacious. Upon entering the room I was shocked..It was a suite, not just a room..Everything was spotless..The only small issue I had was the internet service..At times, worked great, other times nothing..