Ratings based on 24 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
58% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel, shame about the guy on reception

Posted 24-Jul-2014
Had a suite here for a really cheap price through Expedia - amazing, especially for a capital city. Hotel has a pool, a good restaurant which is not too expensive for Costa Rica, and the breakfast was great with lots of options. The day staff were nice when I spoke to them but the guy on reception in the evening was not good and unfortunately I had to speak to him most. At first I thought he may have been busy and a bit stressed but by the 3rd night of the same attitude I think he was just a bit rude. That was the only thing that was disappointing about an otherwise great place.
5 out of 5
Recommended
for Families
by Oli from Cahuita, C.R.

Very nice for Business or Families

Posted 21-May-2014
Cons: The older rooms could be upgraded
Only good experiences at this hotel. They have a newly build part with very nice rooms. In the bit part that is a little bit older, there is a couple of family doublerooms (1 king + 2 single) which was great for my family of 5. These familyrooms can only be booked by calling the hotel.
5 out of 5
Recommended
by Michael from USA

Great

Posted 18-May-2014 on Hotels.com
This is a great hotel. The staff went beyond to help with my personal needs. A maintenance issue was resolved in less than 5 minutes. Will certainly stay here again.
5 out of 5
Recommended
for Everyone
by Michael

Great hotel for a good price

Posted 17-May-2014
Cons: Better internet
We stayed here for one night.After reading the reviews I did not know what to expect..The lobby was clean and the restaurant just past the lobby was also very clean and spacious. Upon entering the room I was shocked..It was a suite, not just a room..Everything was spotless..The only small issue I had was the internet service..At times, worked great, other times nothing..
4 out of 5
Recommended
for Everyone
by Mario Polese from Florida

Nice Hotel,Very Friendly Staff,good location .

Posted 17-May-2014
Very nice experience, quiet very organized they fixed all my tours I was very happy in this hotel
4 out of 5
Recommended
for Business Travellers
by james from canada

a jewel of a find

Posted 09-May-2014 on Hotels.com
Can't get better at this steal of a price. Very clean and quiet place and friendly staff. Very close to the capital. Will stay here here again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to everything

Posted 15-Mar-2014
Clean nice place.. Quiet, with internet and pool..
5 out of 5
Recommended
for Overnight Stay Before Destination
by Maria from San Francisco

A wonderful stay

Posted 15-Feb-2014 on Hotels.com
We had a lovely stay at Hotel Autentico! The suite was very well furnished, clean, modern, with tasteful artistic touches. The front desk staff were friendly and efficient, our reservation card preprinted and ready for our arrival. The room rate includes breakfast, which was self serve buffet style. It had all the typical Costa Rican items..scrambled eggs, beans and rice, cereals, breads and fresh fruit. The coffee was good! The pool was beautiful, with lounge chairs and tables with umbrellas ..unffortunately, the weather too cool for us to enjoy. I highly recommend this hotel!
Comment from Hotel Management
26-Apr-2014 by Anonimo, Hotel Management
Dear Customers. We are very pleased with your comments. The Authentic Hotel we strive to offer our guest an excellent service.
5 out of 5
Recommended
for Everyone
by A verified traveller

It is an excellent choice

Posted 11-Feb-2014
I am very pleased with my stay in the Hotel Authentic, my rate is excellent! Its geographical position is optimal, its proximity to the supermarket, banks, airport and the city center. asignarion I recently remodeled a room, which was great, comfortable bed, spotless bathroom and cleaning. The feed was excellent with welcome cocktail, varied breakfast for everyone, the executive lunch and à la carte exceptional fair prices. Overall everything was great, and not to mention the special and personalized service that will offer all employees from different departments. In short I felt very satisfied during my stay certainly volvere to staying there and recommend it to all my friends.
3 out of 5
Recommended
for Everyone
by A verified traveller

Within Walking distance to downtown San Jose

Posted 26-Jan-2014
Pros: The room was very large and well decorated.
Cons: On my return to San Jose the room I was given was very small and plain.
The room I stayed in for my first two nights was very nice. Hotel staff was very helpful in recovering my lost luggage from airline.