Ratings based on 2,913 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Awful service, awful experience.

Posted 27-Jan-2015
Nothing good to say. I was charged way too much for what I recieved. Avoid at all cost.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New York, NY

Clean, comfortable stay

Posted 25-Jan-2015
Pros: Convenience, cleanliness and professionalism.
Cons: I have nothing to add.
Location: Plenty.
The room was small, but more than adequate for one person. The BART Powell St. station is about a 5 minute walk. There are plenty of retail options including a 24 hour Walgreens what sells food, coffee etc. Plenty of restaurant options nearby.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Great location, very friendly staff

Posted 24-Jan-2015
Pros: Location & Staff
Great hotel for central San Francisco. Location is great, everything on your doorstep. Hotel Staff are very helpful and accommodating. Definitely recommend.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Monterey, CA

SF w/Wombats

Posted 23-Jan-2015
Pros: Staff was the best.
Cons: Beds and pillows not too comfortable; and heating system loud and sleep disturbing
Location: Its in Union Square - need I say more?
This is a great location - and as parking goes in SF - good idea. I think it is difficult to make some of these old buildings into luxury suites and the Villa Florence has probably done the best that was possible. We enjoyed our stay for the most part
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice friendly hotel right in the heart of the city

Posted 21-Jan-2015
Really warm welcome and friendly helpful staff. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect location

Posted 19-Jan-2015
Location: Shopping, eating.
Perfect location and very courtious staff. Felt very safe walking to hotel.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Castle Rock,CO

Great hotel location but noisy

Posted 19-Jan-2015
Pros: The location and staff were great.
Cons: The noise level inside the room from the street.
Location: Walk, shop, restaurants were nearby.
Great hotel location close to Union Square but we had a corner room on the second floor and heard people and cars and noise until it was time to get up. Maybe they could seal the windows or use double pane glass.
3 out of 5
by A verified travellerfrom Menlo Park

Posted 18-Jan-2015
An OK hotel, that desperately needs renovation and charges way too much for what they offer.
2 out of 5
by A verified travellerfrom Ontario, Canada

Tired Hotel

Posted 15-Jan-2015
Pros: Staff are amazing. Very attentive and helpful
Cons: Needs renovations and carpets in the room need to be replaced
Location: Great walking location to Union square
Great staff. Nice restaurant. Good lobby. Fitness Center needs equipment updates. Hallways are dim, and could use renovations. Most disappointing was the room. Smelled horrible, overlooking a street where the noise level was too high to get any meaningful sleep. The air conditioning/ heating in the window was old and noisy
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver, BC

Central location

Posted 13-Jan-2015
We were very happy with our stay at Villa Florence. It was located right in the heart of Union Square which is mainly a shopping district, not what we planned on doing on our vacation but the upside is all major transportation goes there. It was easy to hop on busses, subways and even cable cars. The room was decent and the hotel staff friendly. We had a room on the interior of the fourth floor and it was very quiet, especially considering the hustle and bustle just outside of the hotel.