Ratings based on 2,871 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller from Reno NV.

Excellent hotel - close enough to AT&T Park

Posted 30-Jul-2015
Pros: The building itself and proximity to Giants ballpark.
Cons: Nothing comes to mind.
Location: Convenient location to AT&T Park
Very easy and convenient and uncomplicated. And I have nothing more to say, I'm a very busy man and you are eating up my time!!
4 out of 5
Recommended
for Everyone
by A verified traveller from Paris

nice and classy hotel with great location

Posted 28-Jul-2015
the only drawback was that our room at the 4th floor had a small patio (with no lighting) which was surrounded by high walls making the room very dark. it was disappointing. i fought to change rooms and i could get another one in a higher floor. so avoid the 4th!
3 out of 5
Recommended
for Everyone
by A verified traveller

Muy buena ubicación, le falta mantenimiento

Posted 27-Jul-2015
Pros: La verdad bicacion
Cons: Mantenimiento, remodelacion
Location: Centros comerciales, restaurantes etc
Bien ubicado, le falta mantenimiento, el desayuno desepcionante
4 out of 5
Recommended
for Everyone
by A verified traveller from B

Hotel San Francisco

Posted 26-Jul-2015
We were on a family road trip ending up in San Francisco. This hotel is in the perfect location,close to everything and right in the heart of all the high end shops. I think it's a great value hotel. Rooms are clean,comfortable, quiet. Not the "swankiest" but again, you get what you pay for and our stay was very comfortable and served our purpose perfectly. I'd definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel.

Posted 20-Jul-2015
Gooooooood. but parking fee is toooooo expensive.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hong Kong

Great location, good service, a very pleasant stay

Posted 19-Jul-2015
Pros: Everything was enjoyable.
Cons: How about a guide to the TV chanels? Don't know what's on which chanel
Location: Great location, close to good restaurants, shopping and ground transport
Enjoyed everything about the place was good. Didn't eat there as so many other places nearby which are more reasonably priced.
5 out of 5
Recommended
for Everyone
by A verified traveller from boston, ma

Classic spot

Posted 18-Jul-2015
Pros: Professional. Impeccable.
Location: Union Sq. Very tourist-centered. But very convenient for business travelers
Stayed for business. Room in the tower. Service excellent. Reasonable price for Westin and Union Sq. Totally recommend.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location and accommodations

Posted 17-Jul-2015
The lobby welcomes you to a gorgeous hotel, which is perfectly placed in Union Square. Since SF is 7 miles by 7 miles total, this really is the perfect spot to stay. The cable car is outside, the train is 3-4 blocks away, and an Ueber or taxi is available almost on demand. We really enjoyed our stay, and the Heavenly beds are awesome.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Diego, CA

Great city views

Posted 15-Jul-2015
We recently spent a weekend in SF as tourists and chose this hotel largely for location. Booking on several websites was very confusing for differentiating room options. We stayed in the tower, upper floors, and loved the views facing the financial district. The view includes COIT tower to the far left and the bay bridge to the right. Cable car stop was just outside the front of the hotel, as was hopon/hopoff bus stop. Reasonable hotel price but, as expected, expensive food and overnight parking. I'd use this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveller from bay area

Clock Bar

Posted 14-Jul-2015
Pros: Location right on Union Square.
Cons: Let customers know the correct closing times of restaurants and bars. The bartenders just closed when they felt like it.
The staff was amazing and the room quite clean. Great location! A big problem was the closing of the bar. We were told the bar would be open til 2:00a.m. Friday it closed at 12:00, and on Saturday night it closed before 11:00p.m. That is unacceptable. I was a woman by myself and did not feel comfortable going out on the streets alone. It was one of the reasons I picked that Hotel. Disappointing!