Ratings based on 2,790 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom california

Posted 24-May-2015
Pros: Great location and helpful staff.
Cons: Hotel only had one expensive restaurant. Would gave been nice to have more of a selection of restaurant at the actual hotel
Location: Great hotel for shopping and exploring downtown SF. A short cab/bus ride to any other part of the city is available at any time.
Only stayed one night,but had a great time. Hotel was a little expensive ,but you are paying for the location. I live close to SF and have stayed in most of the hotels in the part of the city. Some of the smaller hotels are just as nice as this one.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom sidiropouloa

Excellent location. The best San Fran location!!!

Posted 18-May-2015
This hotel is in the best location. The parking was too expensive. Come on now 58 dollars. They could do better for guests. The rooms were clean and the bed was like sleeping in a cloud. Not that I have slept on a cloud but omg it was nice. The tourist busses and trolies are across the street. Best location. I have one 4 rating because 58 dollars for parking is not fair.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Dayton, OH

Great location

Posted 13-May-2015
We had a great stay. The hotel was very grand and the rooms were smaller than typical double bed rooms but the layout made up for it. I really loved it and would stay there again! Very nice granite floors in the bathroom.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-May-2015
Pros: Location
Cons: Free internet
Location: Close to lots of tourist attractions
Overall was good. Didn't think we should have to pay for internet
4 out of 5
Recommended
for Everyone
by A verified traveller

Birthday celebration

Posted 11-May-2015
The only Cain I have is when we tried to watch a movie it kept kicking is out of the movie and it took several minutes to get it started again after. Few calls to the front. Other than that it was a great stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-May-2015
Our stay was wonderful! The staff was courteous, helpful and efficient! The vintage ambience was lovely!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Morgan Hill, CA

Fantastic staff

Posted 11-May-2015
The front desk staff is wonderful-sent cookies and milk to our room for my daughter's birthday. Bell service is also very helpful with restraunt recommendations. Overall great experience!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom schertz texas

Great location..

Posted 05-May-2015
We enjoyed our stay at the Westin.. Staff was very nice & helpful since was our first time to San Fransisco ...
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Reno, NV

It was a very convenient location for my visit.

Posted 27-Apr-2015
Pros: It brought back memories of our stay at The St Francis over 40 years ago during the Christmas Holidays. There were 16 family members for the weekend.
The beds were comfortable and room clean. We were very tired with family activities so by the time we returned to the hotel we were very tired and went to sleep immediately.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Bakersfield Ca

Best San Francisco address

Posted 27-Apr-2015
Pros: classic SF hotel. Tons of history. Very dressy.
Cons: The bed was lumpy and uncomfortable. I can't say anything good about the bed. ->Room 775-good bed would have made this a 5 star review
Location: everything is here--find out for yourself--this coming from a former SF resident (21years)
best location in the heart of Union Square. All amenities are close at hand. This location is "live". If you're looking for quiet, find another place