Ratings based on 2,093 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from la jolla

great hotel needs to rethink computer use charges

Posted 31-Jul-2015
Pros: good location, amenities like wine and cookies inthe afternoon and tea and coffe in the morning were very nice.
Cons: I thought that charging 7.99 per 15 minutes to use the computer when you are staying at the hotel seemed excessive. It applies also to Kimpton members
Location: lots of restaurants and bars within walking distance.
Stayed at the Prescott one day and it is a great location close to restaurants, clean and inviting. The wine and cookies in the afternoon were a nice touch. Would suggest that the management reconsider excessive computer charges.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jul-2015
We had a pleasant stay here. The staff were very friendly and helpful. The location is great, just off Union Square. The little extras were a nice touch, such as free wine and chocolate cookies in the evenings, tea and coffee and fruit in the mornings, even though i suspect it was a way to encourage you to sign up for their loyalty scheme so that you could use the wifi for free. I would go back.
4 out of 5
Recommended
for Couples
by A verified traveller

Good location near Union Square.

Posted 26-Jul-2015
Cons: Comfortable room, but had string fragrance from cleaners or air freshener was bothersome. Elevators were slow.
Easy access to public transportation. Helpful, knowledgeable, staff.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in central location.

Posted 23-Jul-2015
The upgraded us to club level which gave us a happy hour with open bar & appetizers. That was a nice surprise. Breakfast wasn't much & they couldn't tell me if the granola was gluten free.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jul-2015
Rooms were clean and comfortable.social hours were a bonus. Just the small things this hotel did to make our stay more enjoyable did it for me . Definitely will stay here again on my next trip to San Francisco.
5 out of 5
Recommended
for Couples
by A verified traveller from Madera, Ca.

Great location

Posted 13-Jul-2015
Pros: Location and staff.
Cons: Elevator.
Location: Shopping
Great and helpful staff. Like family. Close to shopping and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Depends which room you get

Posted 11-Jul-2015
Pros: Bikes, location and staff
Location: Embacadero, Pier 39, shopping precinct
This was our 2nd visit to Kimpton during our Cali trip. This time we were put in the Club section, which was very disappointing. I think 'Club', should be re-worded to 'coach', or 'economy'. Much smaller room, very difficult to reach with a cross-over floor and long walk. Overall the hotel is beautiful, quirky and I a great location. My advice would be just make sure you are I. The main building, not in the Club section. The bikes are super fun and free, and made getting to Embacadero and Pier 39 very quick and easy.
5 out of 5
Recommended
for Everyone
by A verified traveller from West Sacramento, CA

A nice Hotel within walking distance.

Posted 11-Jul-2015
Pros: Friendly, quiet and clean
Cons: not sure
Location: It was easy to find and within walking distance to shops and restaurants
We checked in a little early with no problem. The staff was very nice, including the valet parking and baggage personnel, the check-in/check-out desk and the cleaning personnel as well. The room was very clean and quiet. We did stay only one night as planned, but I would have liked to stay longer. I have no complaints. I would recommend this hotel to my friends and co-workers.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Antonio, Texas

Nice Hotel in Union Square

Posted 08-Jul-2015
Pros: great location. friendly staff. Rooms were quiet.
Cons: Hotel was having elevator repairs. So elevator was slow. No big deal since we were on the 3rd floor, we just took the stairs.
Location: Virtually everything is within walking distance. Great places to eat, shopping and transportation. Chinatown is a short distance, north beach is close
Great location. Clean hotel, friendly staff. Helpful. We were going to take a taxi back to the airport. The hotel contracts with a private car/limo service. For $4 more we took the car service and it was well worth it at $50.00
2 out of 5
by A verified traveller from W

小而旧

Posted 06-Jul-2015
房间小而陈旧,只有一部电梯可使用,行李员和客人一起使用就显得狭小且缓慢,等待时间长久,停车费很贵,大堂很小,不推荐