Ratings based on 3,213 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.6 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom new york

great location small rooms

Posted 22-Feb-2015
Hotel is in a great location in downtown San Francisco but the rooms are very small and if you stay on the floor with a community bathroom it can be an inconvenience although they are very clean and comfortable
3 out of 5
Recommended
for Everyone
by A verified traveller

Great value for the money in this location.

Posted 22-Feb-2015
Pros: Location, location, location on a budget.
Cons: Nothing to improve - it was good!
Location: Shopping all around, walkable neighborhood.
Clean and adequately furbished room in hot (and much more expensive) neighborhood. The room is a little noisy with the window open, and the bathroom sink is tiny, but the room was clean, and well thought through. The price is 1/3 of neighboring hotels - a great value.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Tokyo

狭いけどかわいい

Posted 22-Feb-2015
駅やスーパーからも近くアクセス抜群でした。部屋は狭いけど可愛らしいし、必要なアメニティーなども揃っていてよかったです。共同バスルームが気にならなければ特に問題はないと思います。
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Feb-2015
Overall, it was a comfortable experience. The hotel is located in a central area, close to many city landmarks and methods of transportation. The hotel staff was friendly and curtious. Also, I enjoyed the "wine down Friday hour." A plus, were the room windows. They're doubled up, hence the city noise was not an issue at night.
3 out of 5
Recommended
for Everyone
by A verified traveller

Close to union square

Posted 17-Feb-2015
Don't go to dennys around the corner, terrible service. Staff in hotel were nice and good cleanliness. Would recommend
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sacramento, CA

Please post when your hotel has contruction

Posted 17-Feb-2015
Pros: The staff was quick to switch our room to the one originally paid for and offer us wine upon entry. The rooms were very nice!
Cons: Communicate with your customers. Posting online or sending out an email to your future guests helps eliminate frustration. Many guests were upset.
Location: SoMa is a great neighborhood. A little something for everybody. The mall, shopping centers, and restaurants are everywhere!
I booked this room for a romantic getaway for my girlfriend and I to enjoy the city. Based on what I saw online, things looked great. The website showed great pictures and I booked a great looking room with a private bathroom because I thoroughly read about how some rooms don't have them. Better yet, valet parking! Everything was set for romance. Then I noticed something that was completely left off of their site: there was construction...EVERYWHERE. I would like to preface that I TOTALLY understand that sinkholes happen. My issue is the complete lack of information to the customer so that I could make an educated decision on where I would like to stay. Something as simple as "Street Construction. Please Park at Garage on 5th and Mission" would have been great. Nothing. So there was no parking, nowhere to unload, and when I called, the person on the phone said "come inside and we'll tell you where to park." Just tell me on the phone next time. I found parking, so everything should be fine and this construction can't possibly go on all night. More on that later. Our first room (yes, first) was on the 8th floor, we go up and my gf says "Where's the bathroom?" Great question. There isn't one. I was put into the wrong room. They did, however, fix it straight away! 7th floor and we're above the construction but no problem, they'll stop right? NOPE! Construction went on UNINTERRUPTED for the entirety of the evening. I got zero sleep. But thanks for the late checkout I guess.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Phoenix

Quick stop before heading to Napa.

Posted 17-Feb-2015
Absolutely love this place! The room was adorable, clean and comfortable. Didn't even mind the hall bathroom. A fellow guest suggested I use the ear plugs provided but after closing my windows I heard nothing, very, very happy with this place. Will definitely stay here again. GREAT, GREAT, GREAT location.
4 out of 5
Recommended
for Students
by A verified travellerfrom Boston, MA

Small but nice

Posted 15-Feb-2015
Pros: Clean, good style, affordable, friendly staff, great location
Cons: Breakfast muffins were tiny, probably not good for a long stay because of the size of the rooms and the lack of exercise room/etc
Location: GREAT location! Just near the Moscone Center (for conferences), and Union Square was a short walk away. Also lots of shopping nearby
Overall, my stay at the Mosser was nice enough. It's really more of a European-style hotel. My room was very small (instead of a dresser and closet, there were drawers under the bed and a hanging rack on one wall), but the bed was comfortable, the staff was friendly, and everything was always clean. I did get one of the rooms with a private bathroom, so I can't speak to the state of the shared ones. The breakfast was kind of disappointing, just tiny muffins and coffee, and there doesn't seem to be a fitness room or other extra amenities. I'd say, if you're not terribly fussy and expecting a Marriott, the Mosser is a great hotel for a short visit. It's definitely affordable and it's right around the corner from the Moscone Center and a short walk to Union Square. It has a funky style that seems very San Francisco, and free Wifi! I'll be happy to stay at the Mosser next time I'm in town.
4 out of 5
Recommended
for Students
by A verified traveller

Posizione perfetta, essenziale ma confortevole

Posted 15-Feb-2015
Ottimo posizione a due passi da Bart e mezzi pubblici, in pieno centro.. Hotel in buone condizioni, camera pulita, bagno in comune sempre perfetto.. descrizione coerente, adatto a brevi soggiorni e persone spartane
3 out of 5
Recommended
for Everyone
by A verified travellerfrom SEOUL, KOREA

접근성이 좋아요. 그러나 환기가 잘 안돼서 방안이 답답했어요.

Posted 11-Feb-2015
Pros: 접근성, 저렴한 가격, 친절한 서비스
Cons: 없습니다.
Location: 호텔 정문을 기준으로 오른쪽 방면으로 가면 큰 몰이 있습니다. 그 주변에서 구경도 하고 스타벅스에서 커피도 마시고 기회가 되면 바에서 칵테일 한 잔 하는 여유도 즐기셨으면 좋겠습니다.
연말인데도 3박에 약 30만원 정도면 저렴한 가격이 아닐까 생각합니다. 여자 두 명이서 스탠다드 룸을 사용했었는데 복도에 화장실, 샤워실이 별도로 나누어져 있어서 처음에는 불편했으나 공용이라기보다 키를 넣고 시간을 지정해두면 안에서 문이 잠겨 편안히 샤워할 수 있어서 불편함을 크게 못느꼈습니다. 방안은 사진처럼 많이 좁습니다. 청바지를 빨아 널어났다가 환기가 잘 안돼서 방안가득 습기가 찼고 답답한 공기 때문에 숨쉬기조차 답답했습니다. 그러나 다음 날 팁과 함께 이 부분을 이야기해드렸더니 깔끔하게 청소해주신 덕분에 상쾌하게 생활할 수 있었습니다. 접근성이 완벽하고, 가격면에서 훌륭하고, 벨보이 아저씨도 친절하셨기에 서비스면에서 만족스러웠습니다. 다만 화장실과 샤워실이 별도라는 점에서 방안이 협소하여 답답한 느낌을 줄 수 있다는 점을 고려하면 좋을 거 같습니다.