Ratings based on 3,551 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.6 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Yorks, UK

Very helpful friendly staff. Great location.

Posted 28-Jul-2015
Very helpful friendly staff. Location great next to Union Square and cable car terminus. Rooms small but with everything you need. Good daily clean even with limited floor space due to our things!
2 out of 5
by A verified traveller from Los Angeles

Loud and Uncomfortable and Tiny

Posted 27-Jul-2015
Pros: The door man Joe was really great.
Cons: The beds, the blackout curtains, the sound protection and more towels and amenities to make up for the tiny room...
The Front Desk staff was very rude upon check-in. Our room was the size of a closet - which is to be expected in a city like San Fransisco- HOWEVER our bed should have at least been comfortable. It was like sleeping on a board. We could hear everything around us in the other rooms and the hallways. Their decor choice of placing blinds above the door meant that our room was filled with hallway light at night - which made it incredibly hard to sleep. Both nights it sounded like someone was loading a freight truck outside of our window in the alley. We got ZERO sleep and seriously feel we overpaid for such uncomfortable accommodations. We travel to San Fran often for Giants games. We wont be back to the Mosser hotel again...
3 out of 5
Recommended
for Everyone
by A verified traveller from Tokyo

少々残念

Posted 27-Jul-2015
Pros: ロケーション。ハウスキーパーの方たちがフレンドリー。
Cons: フロントスタッフの態度。
Location: ユニオンスクエア、パウエルステーションから近く、とにかくどの方面へ出るのも便利。
バス、トイレが共有ということ、部屋が狭いということは承知の上で利用しましたので、その点で不満はありません。ホテル自体も大変便利な場所にあり、ハウスキーパーの方たちは皆フレンドリーでした。しかし、チェックイン時に対応していただいた方以外のフロントスタッフはほぼ全員、いつでもいかなる質問にもぶっきらぼうで、やる気も感じられず大変残念でした。それが違っていたら、全く印象が異なったと思います。また、朝食時に提供されるというマフィン2種はなく、現在は小さなボールドーナツ1種だけのようでした。
5 out of 5
Recommended
for Everyone
by A verified traveller from from Indiana

Nice hotel with wonderful staff

Posted 23-Jul-2015
It was like a wonderful dream which words can't describe.
2 out of 5
by A verified traveller from New York, NY

tiny rooms, noisy, but good location

Posted 23-Jul-2015
Pros: location. super convenient, right off market, around the corner from Powell metro station. the coffee was very good.
Cons: noise, internet, shower, smell.
best thing about this hotel: location. after that, the hallways smell funky (its this weird plasticy smell ive noticed strangely in almost every hotel ive stayed in in SF!), the rooms are tiny, the bathroom was so small it was hard to move around, the shower spigot was so challenging to adjust i suspected it was broken, the internet was pathetically slow, there is only ONE elevator for the whole hotel and there is some business behind it that empties its dumpsters at all hours of the night.
3 out of 5
by A verified traveller

Hotel in central location

Posted 18-Jul-2015
We didn't expect the shared facilities; and as with shared facilities - it was sometime not that clean
1 out of 5
by A verified traveller

Posted 15-Jul-2015
Needed a last minute hotel, so decided to book this one... Big mistake. Small room, no air conditioning. Awkward sink outside the bathroom.. Had to keep the window open all night and hear the sounds of DT SF at 2 AM. Only good thing offered was wifi and cable TV. Ridiculous 47 dollar fee for valet parking... Rooms were definitely not "deluxe." 2/10 would not recommend for families.
4 out of 5
Recommended
for Everyone
by A verified traveller from cle, oh

Shared bathrooms were a surprise!

Posted 14-Jul-2015
One men and women bathroom on each floor, didn't seem to be a problem though it was one stall with the toilet no sink that freaked me out! You had to go back to your room and wash her hands then, the shower/tub was in a separate room if you needed them. No problem, just a surprise!
5 out of 5
Recommended
for Everyone
by A verified traveller from Mississippi

Hotel location was wonderful.

Posted 14-Jul-2015
Pros: Very quaint and so close to upscale shopping.
Cons: A little too noisey . They do provide ear plugs.
Location: Location couldn't be better. All public transportation a few steps away. Lots of place to dine, upscale stores, and also a Target down street.
Staff very courteous. Rooms are small but are okay for the time you are in them. Would stay again. Just a few steps away from cable cars and muni. Bart is also very close.
4 out of 5
Recommended
for Everyone
by A verified traveller from Prince Albert, SK

Great location downtown

Posted 13-Jul-2015
Pros: Good location, Friday night wine reception, clean rooms.
Location: Cable car turn around, shopping from $-$$$$, public transit access within 2 blocks, fast food & sit down restaurants.
Great location close to all public transit including the subway from the airport & the infamous cable cars. Safe for walking around at night. Clean common areas & friendly front desk staff & concierge. Very helpful with local information, bus routes, etc. Room is small but normal size for San Francisco. We had a "Queen" room with private bath (you need to specify this request when you book, not all the rooms have this!). They've done their best to keep the street noise down by having double pane windows but honestly, it can be pretty loud in the morning. Room was always clean & no issues getting extra towels, etc. Wifi was free & had good speed. Good value, I'd consider staying here again if in the area.