Ratings based on 1,651 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Posted 20-Apr-2015
Pros: Great location, very central
I stayed at this hotel for 3 days in April 15 as I like the location of the hotel as is very central
3 out of 5
by A verified travellerfrom Southern California

Nice lobby in a central location, but the beds..

Posted 17-Apr-2015
Pros: Lobby, bar, and staff
Cons: The beds need to be updated to pillow top mattresses.
Location: Great central location
The hotel is nice. Lobby and bar is nice. All hotel staff were very nice. I would expect a much nicer, more comfortable bed for a Marriott that charges almost $500/night. If I wasn't so tired the night I stayed, I would not have been able to sleep as well I did. I have had more comfortable beds at sub-$100 hotels.
Comment from Hotel Management
22-Apr-2015 by Oscar R., Hotel Management
Thank you for your comments about the hotel. I appreciate the feedback and will follow up on the bed issue you experienced. We certainly want to correct any bed issues right away. I am pleased you found our staff to be pleasant and hope that you will choose to stay with us again. Sincerely, Oscar R. General Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney, AUS

Posted 17-Apr-2015
All of the staff were very friendly and willing to help with any questions. The rooms were very clean and the hotel was in a great location surrounded with shop, food and some cool bars. Would definitely return.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Apr-2015
I like the hotel; it's staff, facilities, location.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Melbourne

Great Location

Posted 09-Apr-2015
Great location, clean comfortable hotel with excellent facilities. Near all restaurants, train and shops
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Visselhövede

Direkt in San Francisco

Posted 07-Apr-2015
Pros: Die Lage und das sehr freundliche und hilfsbereite Personal!
Location: Das Hotel befindet sich direkt im Zentrum. Man kann mit der Cable Car fahren oder shoppen gehen.
Das Hotel hat eine optimale Lage. Die Cable Car fährt direkt vor dem Hotel ab. Weitere Haltestellen, von wo man die Sehenswürdigkeiten erreichen kann, liegen in der Nähe. Restaurants, Geschäfte und vieles mehr in direkter Nachbarschaft. Das Personal ist sehr freundlich und hilft sofort! Die Größe und Ausstattung der Zimmer sind für einen Städtetrip vollkommen ausreichend! Das Hotel bietet einen PC an, mit dem man bei den wichtigsten Airlines online einchecken und die Bordkarten gleich ausdrucken kann. Der Concierge ist sehr hilfsbereit bei der Planung von Ausflügen etc.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Colorado

San Francisco Girl's Weekend

Posted 07-Apr-2015
Pros: The clientele, amenities, location, everything.
Cons: Nothing
Location: Marriott in Union Square - shopping, Chinatown, North Beach, good restaurants
From the time we arrived until we left, we were very pleased with the hotel experience. The hotel was chosen as one of the members in our party had stayed there previously. The hotel was in a perfect location as it was close to trolley and bus lines for easy transportation to areas of interest. In addition, it was close to Chinatown and North Beach - two areas we were interested in experiencing. The concierge(s) provided excellent information and were very helpful in providing directions, recommendations for restaurants, etc. Each afternoon, upon returning to the hotel, our beds were made, the bathrooms were cleaned and fresh towels were available as needed. The door and bellmen were very helpful with our luggage when needed. We would definitely stay at this hotel again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Leandro

Great Location !

Posted 05-Apr-2015
Pros: Clean + attractive room - Super Shower-head ! .. Very easy to get right temp-of shower ! - The "Important" Steam-Iron .. to touch-up the cuffs + shirt
Right by Union Square .. Easy to get to from BART. -- NO problem getting around. .. 26th. floor AND What a View of the Bay ! - WOW !! .. Really Pleased with Hotel + Staff. - The All important FREE Coffee in Room !
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Apr-2015
great hotel and great location. staff was great and friendly
4 out of 5
Recommended
for Everyone
by A verified travellerfrom anaheim ca

Very nice hotel room and location

Posted 19-Mar-2015
The hotel room was great. The beds were comfortable. The room was cleaning. The location was great, too.