Ratings based on 1,565 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel with great location

Posted 23-Jan-2015
The hotel is great and very close to Union Square. The staff were great and the room was very clean. The only complaint I have is that I was on a lower floor and was woken up at 2 AM by the sound of the bars emptying their bottles into the recycling dumpsters. Probably not a problem on higher floors.
5 out of 5
Recommended
for Families
by A verified travellerfrom Gilroy, California

Great hotel, close to Union Square.

Posted 21-Jan-2015
Pros: The beds are super comfortable!
Great place for my family (Adults and teenagers). We were in walking distance to all of our favorite places Union Square, China town, North Beach and more. Great room service for breakfast!
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Jan-2015
Pros: location
Cons: very old and out of fashion décor and carpet
Location: great
good service and location. décor too old and out of fashion
Comment from Hotel Management
21-Jan-2015 by Oscar Rodriguez, Hotel Management
Thank you for your comments. I am pleased you found the location to be an advantage and I appreciate the constructive comments. Thank you for staying with us. Oscar R. General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney, Australia

Nice 4 star hotel in Downtown SF

Posted 20-Jan-2015
Pros: Nearly everything
Cons: Wish wifi was free
Location: You are close to practically everything. You can also get to SFO airport via the Powell Street BART station, which is walking distance.
Worthy of 4 star hotel rating. 24 hour gym. Walking distance to Powell St BART Station, Cable Car stop and Chinatown. My room had excellent view of the city as well. Excellent room service. Friendly and helpful staff who checked me in well ahead of scheduled check-in time.
5 out of 5
Recommended
for Everyone
by A verified traveller

Central comfortable hotel near union square

Posted 19-Jan-2015
Pros: Very cental, walking distance to all attractions and shops.
Excellent service and very friendly staff. Very accomodating and helpful. Very welcoming.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom PA.

Nice hotel and great location to shopping.

Posted 02-Jan-2015
Pros: Location.
Very convenient for coming and going in Union Square.
4 out of 5
Recommended
for Everyone
by A verified traveller

A due passi da Union Square.

Posted 01-Jan-2015
Centralissimo, a due passi da Union Square. Personale disponibile e servizio adeguato. Camere silenzione alcune con vista stupenda sulla citta' .
5 out of 5
Recommended
for Everyone
by A verified travellerfrom france

Hotel très bien situé plein centre

Posted 30-Dec-2014
Pros: Tout
Location: Quartier central à 2 pas de chinatown et du grand market, idéal pour le shopping.
Le personnel était très serviable. Rapport qualité prix excellent. Prix du petit déjeuner un peu élevé , mais de quoi se restaurer aux alentours pas cher.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom boston

Great location

Posted 30-Dec-2014
Hotel is in central SF and convenient for everything. I had requested a rollaway but when I got to the hotel they didn't have any. 2 double size beds was a bit of a tight squeeze for 3 adults.
4 out of 5
Recommended
for Everyone
by A verified traveller

Service

Posted 30-Dec-2014
Staff is friendly, besides I forgot some things in the room and they saved them for me at lost and found.