Property entrance

Reviews of Marina Motel

2 out of 5
Marina Motel
2576 Lombard Street, San Francisco, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 382 out of 769 reviews" "
Rating 8 - Good. 250 out of 769 reviews" "
Rating 6 - Okay. 82 out of 769 reviews" "
Rating 4 - Poor. 30 out of 769 reviews" "
Rating 2 - Terrible. 25 out of 769 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Betsy

Travelled with family
Liked: Amenities, property conditions & facilities
Great location, clean and safe.
Stayed 2 nights in Mar 2024

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Short walk to nearby Palace of Fine Arts and Marina District that has many shops and restaurants within a couple blocks from hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little flowers and garden while taken care of thank you for the extended stay for one day.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joanna

Business traveller
Liked: Amenities
I love this place! I love how old fashioned it is while at the same time so beautifully kept up. The staff were all so kind and helpful.
Stayed 3 nights in Mar 2024
Response from Marina Motel on 12 Mar 2024
Thank you for your kind words! We're thrilled to hear that you love our place and appreciate its old-fashioned charm. We're glad our staff could make your stay enjoyable and memorable. We look forward to welcoming you back again soon!

6/10 Okay

Larry, Fort Collins

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very pretty place, I love all the plants and paintings. It is very old, so rooms are small but they have kitchens that are well stocked. The wifi is not good and does not reconnect when you return. You also have a garage, so parking is easy. We could not make our 1st night do to extremely high winds and it would have been nice to receive a bit of a break on that nights cost. The staff can be a bit rough with their exit requirements, but we always have fun in the city by the bay.
Stayed 4 nights in Mar 2024
Response from Marina Motel on 12 Mar 2024
We're delighted to hear that you appreciate the charm of our place and enjoyed the well-stocked kitchens. We apologize for any inconvenience with the WiFi and will address this issue. We understand your concern regarding the missed night due to high winds, and we would have loved to offer some compensation. However, please understand that once a room is reserved for a guest, we are unable to sell it to others. We appreciate your understanding and hope to welcome you back for another enjoyable stay in the future.

6/10 Okay

JOANN

Business traveller, Travelled with partner
Liked: Staff & service
The room was cozy very small. The room had a kitchen the fridge was very nosey. The heater was nosey &old too and spit out water as it was heating up. The bed was bad lumpy and the bed sheets or bed mattress was very itchy. Parking was free & convenient. Lots of eating establishment close by that was good. Staff was great.
Stayed 2 nights in Mar 2024
Response from Marina Motel on 12 Mar 2024
Thank you Joann for sharing your experience with us. We're glad to hear that you found our staff great and appreciated the convenience of our free parking and nearby dining options. However, we apologize for the issues you experienced with the room, including the noisy fridge and heater, as well as the discomfort with the bed and bedding. Your comments are valuable to us, and we will address these concerns to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back again for an improved stay.

6/10 Okay

Laila

Travelled with family
Liked: Staff & service, property conditions & facilities
Small room, but it had everything we needed. A bit of a musty feeling with radiator for heat, which we were unable to control and no phone to call front desk for any questions/concerbs. Very walkable to vibrant Chestnut Street. Staff was friendly. Parking is on first come first serve basis, but we didn’t have any issues finding a spot.
Stayed 2 nights in Feb 2024
Response from Marina Motel on 27 Feb 2024
Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient, staff friendly, and room amenities efficient. Our room varies according to room type. We apologize for any inconvenience regarding the musty feeling and the inability to control the radiator heat. We recommend our bigger rooms for your next stay and we look forward to hosting you

10/10 Excellent

Stephen

Travelled with group
Great location with off street parking near Chestnut St. & the marina.
Stayed 1 night in Feb 2024
Response from Marina Motel on 27 Feb 2024
We're glad to hear that you enjoyed our convenient location with off-street parking. We hope to welcome you back again soon!

10/10 Excellent

GREGG

Liked: Cleanliness, staff & service, property conditions & facilities
The Marina Hotel is a little oasis out here in San Francisco. Nestled inside a quiet courtyard amongst a very busy district. It’s like stepping back in time. Back to the 1930’s. I almost expect to see Clark Gable strolling around this Hotel. My room is very quaint and comfortable with a very spacious bedroom and kitchen and other nice amenities too. I wish I was staying more than just the one night. But I do know that the next time I come to visit the Bay Area, this is the hotel I’m staying at!!!
Stayed 1 night in Jan 2024
Response from Marina magic on 25 Jan 2024
Thank you so much Gregg for taking the time to share your delightful experience at The Marina Hotel! We are thrilled to hear that our little oasis in San Francisco provided you with a nostalgic and charming atmosphere, reminiscent of the 1930s. Your comparison to a time when Clark Gable might stroll around warms our hearts.We're pleased that you found your room to be quaint and comfortable, with ample space, a well-appointed kitchen, and other thoughtful amenities. It's wonderful to know that you enjoyed your stay, even if it was just for one night. We truly appreciate your kind words and are honored to be your go-to hotel for your future visits to the Bay Area.Looking forward to welcoming you back for a longer stay next time!Warm regards,Marina Motel.

10/10 Excellent

Dwight, woodbridge

Stayed 2 nights in Jan 2024
Response from Marina Motel on 20 Feb 2024
Thank you for staying with us, we look forward to hosting you again

10/10 Excellent

Anabel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Marina Motel on 20 Feb 2024
Thank you Anabel for staying with us. We hope to have youback in the future

10/10 Excellent

Julianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a nice stay. Had excellent communication with the staff before and after my stay. They were more than friendly and helpful. There’s good service but then there’s just good characters/people, and they were both. Apartment-like feel staying in the queen kitchen suite, which was a great price. I was surprised that we were given a private garage to park in, which is very rare for the city, and deeply appreciated! I loved the mural of flowers and real flowers all over the exterior of the building. The kitchen worked well and had everything I needed (inedible items only). Felt like home for a night. Glad I chose this spot.
Stayed 1 night in Jan 2024
Response from Marina Motel on 17 Jan 2024
We're thrilled to hear that you had a nice stay and appreciated our excellent communication, friendly staff, and the unique apartment-like. Providing a private garage and a homely atmosphere are some of the things we take pride in, and we're delighted they enhanced your experience. We hope to welcome you back for another great stay at Marina Motel!

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff. Bust street, Small place, Heating an slight problem. But their was a protable heater in the room. Well worth the cost. Free parking in SF is great
Stayed 1 night in Jan 2024
Response from Marina Motel on 17 Jan 2024
We appreciate your feedback! It's fantastic to hear that you loved our staff and found value in the free parking. We apologize for any inconvenience with the heating, but we're glad the portable heater helped. We hope to welcome you back in the future

10/10 Excellent

PAUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great
Response from Marina Motel on 20 Feb 2024
Thank you Paul for staying with us, we look forward to hosting you again

8/10 Good

Edward

Stayed 1 night in Dec 2023
Response from Marina Motel on 20 Feb 2024
Thank you Edward for staying with us

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy comfortable place to stay.
Stayed 2 nights in Dec 2023
Response from Marina Motel on 17 Jan 2024
Thank you Cindy for staying with us. We're thrilled to hear that you found our place cozy and comfortable.We hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Jason

Response from Marina Motel on 20 Feb 2024
Thank you for staying with us. We hope to have you back soon

6/10 Okay

AM

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Marina Motel on 20 Feb 2024
Thank you for staying with us

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find!
What a great location only a few minutes drive from Golden Gate Bridge and on bus route 28 into Fisherman’s Wharf. We had a courtyard room which, although it was cosy, was all we needed for a couple of nights in San Francisco. The bed was really comfortable and the room and bathroom were spotlessly clean. Being able to park our car on site and not worry about it being safe was a bonus. We would highly recommend this quirky hotel with a friendly welcome. We’d happily stay again.
Stayed 2 nights in Dec 2023
Response from Marina magic on 20 Dec 2023
Thank you so much Elizabeth, for taking the time to share your wonderful experience! We're thrilled to hear that you enjoyed our convenient location, cozy courtyard room, and the comfort of our beds. It's fantastic to know that our cleanliness and the on-site parking added to the positive experience.We're honored by your recommendation and are delighted that you found our hotel quirky with a friendly welcome. We can't wait to host you again whenever your travels bring you back to San Francisco! If there's anything specific you'd like for your next stay, please don't hesitate to let us know.Safe travels until then!Warm regards,Marina Motel.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're spendng time around the Presidio, North Beach, Chinatown, Golden Gate, and Civic Center, this is a good location. Be aware that several of the studios border Lombard St, a very busy street during the day.
Stayed 1 night in Dec 2023
Response from Marina magic on 21 Dec 2023
Hey Michael,Thanks a bunch for sharing your thoughts! It's awesome that you found our spot handy for checking out cool places like the Presidio, North Beach, Chinatown, Golden Gate, and Civic Center.We get it—Lombard Street can be buzzing during the day. Your heads-up is super helpful, and we'll keep that in mind. Can't wait to have you back and make your next stay even better!Cheers,Marina Motel.

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marina magic
Perfect except noisy one morning, compressor pump or similar loud sound on site, c. 7am on and off until 9+.
Stayed 1 night in Nov 2023
Response from Marina Motel on 17 Jan 2024
We are pleased to hear that your overall experience was perfect. We apologize for any inconvenience caused by the noise disturbance one morning. We understand how important a peaceful stay is, and we regret that this impacted your comfort. We'll certainly look into the matter to ensure a quieter environment for future guests. We look forward to hosting you again and provide an even better experience.

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really kind and helpful people! Very quaint and close to everything?!
Stayed 2 nights in Nov 2023
Response from Marina magic on 21 Dec 2023
Hey Loretta,Thanks a bunch for the shoutout! We're thrilled you found our team kind and helpful. And yup, we love being quaint and close to everything. Can't wait to welcome you back!Cheers,Marina Motel.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older property, with comfortable rooms and accommodations. I would stay there again.
Stayed 2 nights in Nov 2023
Response from Marina magic on 21 Dec 2023
Hi Steven,Thanks a ton for the positive vibes! We're stoked to hear you found our older property cozy and the rooms comfortable. Your endorsement means the world to us! Can't wait to welcome you back for another great stay.Cheers,Marina Motel

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good place to stay
Good area to stay in, close to a lot. We stayed in a room off the street and the noise level wasn't bad. We have a mildly reactive dog and she wasn't bothered by the noise, might've actual helped drown out her triggers.
Stayed 2 nights in Nov 2023
Response from Marina Motel on 26 Nov 2023
We're delighted to hear that you enjoyed your stay with us and found our location convenient. It's wonderful that the room off the street provided a peaceful environment for you and your furry friend. We appreciate your kind words and hope to welcome you back soon!

10/10 Excellent

Ilayda, Isparta Center

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can walk to the bars and Palace of Fine Arts super easily. Parking in the place is such a challenge but as long as you park inside it is safe. Rooms look old but it is the beautiful part of it. Room was so clean and proper. Absolutely recommended for San Francisco:)
Response from Marina Motel on 15 Nov 2023
hank you for the detailed feedback! We're glad you found the location convenient for walking to bars and the Palace of Fine Arts. We understand parking can be a bit challenging, but safety is our priority. It's wonderful to hear you appreciated the vintage charm of the rooms, and we're pleased that cleanliness met your expectations. We truly appreciate your recommendation and look forward to hosting you again in San Francisco!

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service
The location is excellent, the courtyard is amazing. The bed/mattress could use an upgrade.
Stayed 3 nights in Nov 2023
Response from Marina Motel on 26 Nov 2023
Dear Steven,Thank you for sharing your feedback! We're thrilled you loved our location and our courtyard. Your feedback about the mattress is valuable, and we'll certainly take it into consideration. We hope to have the opportunity to welcome you back and provide an even more comfortable stay.

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised..
Found this place on a whim and loved it. Very quaint with lots of character! I just wish we could’ve stayed longer!
Stayed 1 night in Oct 2023
Response from Marina Motel on 13 Nov 2023
We're thrilled you stumbled upon us and had a great experience! Your appreciation for the quaint character is wonderful to hear. We wish you could've stayed longer too. We'll be more than happy to welcome you back. in the future

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it all! Beautiful flowers and uniquet 1930s look to it very homie and cozy. Will be back
Stayed 2 nights in Nov 2023
Response from Marina Motel on 13 Nov 2023
Thank you Christine for staying with us. We're delighted you loved it all! The beautiful flowers and unique 1930s charm are what make our place special. We're looking forward to welcoming you back to our homey and cozy spot.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SF stay
The hidden courtyard with all the beautiful plants was a bonus . Best of all was hospitality… the man who checked us in was super friendly, funny, and informative.
Stayed 1 night in Nov 2023
Response from Marina Motel on 7 Nov 2023
Thank you Thomas for your kind review of our hidden courtyard. We're delighted to hear you enjoyed the beautiful plants and our staff's hospitality. We look forward to welcoming you back in the future.

10/10 Excellent

Daniel

Stayed 2 nights in Nov 2023

10/10 Excellent

Jeoffry, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet courtyard off street old and funky
Stayed 1 night in Nov 2023
Response from Marina Motel on 5 Nov 2023
It's great to hear that you appreciated the quiet courtyard and the unique, vintage charm of our property. We aim to provide a distinctive and tranquil atmosphere for our guests. We would love to have you back in the future!

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Super friendly front desk attendant!
Stayed 1 night in Nov 2023
Response from Marina Motel on 5 Nov 2023
Thank you Elizabeth for staying with us. We are delighted you had a great stay and found our staff super friendly. We hope to have you back in the future

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Hanlu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful jewel!
Just amazing service and a beautiful 30s era room with modern bathroom. It's also got on site parking which is a plus in SF. The only downside was the bed was too soft for me. New mattresses would make this 5 stars!
Stayed 1 night in Oct 2023
Response from Marina Motel on 5 Nov 2023
We're thrilled to hear you enjoyed our service, the charm of our 30s era room with a modern bathroom, and on-site parking. We appreciate your feedback about the bed, and we'll take it into consideration. Thank you for your stay, and we hope to welcome you back for an even better experience in the future!

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

John, SAN JOSE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lots of charm.
Stayed 1 night in Oct 2023
Response from Marina Motel on 5 Nov 2023
We're delighted that you found our property beautiful and full of charm. Thank you John for choosing Marina Motel. We look forward to having you back in the future

10/10 Excellent

cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel has a central courtyard that is lovely with lots of flowering plants. Rooms are clean and comfortable but slightly dated. Staff, especially Brendan, are very helpful and friendly. Lots of restaurants nearby and easy to walk to. Walgreens is at the end of the block, but a lot of things are locked up so you have to get help to access them. Short walk to the Presidio and Palace of Fine Arts. My only issue is the parking situation. There aren't enough garages for the number of rooms, so it's first come, first served. We noticed several people closing the garage doors when they left for the day, hoping to "save" their spots, so we had to go around opening doors to find parking on three nights. They were also placing locks on the doors occasionally. There's no real parking nearby either. Road noise can be an issue, especially if you get a room facing Lombard street. Rooms have microwaves and mini fridges but beware. Fridge tends to freeze produce, even at the lowest setting.
Stayed 12 nights in Oct 2023
Response from Marina Motel on 13 Nov 2023
Thank you Cynthia for sharing your detailed feedback. We're pleased to hear you enjoyed our lovely courtyard, clean and comfortable rooms, and the assistance from our staff, especially Brendan. We appreciate your comments on the nearby amenities and attractions.Regarding the parking situation and road noise, we apologize for any inconvenience you experienced. However, our listing specifies that the garage can only accommodate normal-sized vehicles and the street-facing rooms may attract some road noiseWe'll look forward to hosting you again, and we recommend the courtyard rooms which are quieter for you next visit

10/10 Excellent

Lis

Stayed 1 night in Oct 2023

8/10 Good

Ellen

Travelled with partner
The hotel room is large and comfortable. It appeared clean when we came in. After moving our luggage in and getting our car into the secure garage, we were able to tru and settle in. Unfortunately our room had a strong odor of urine!
Stayed 1 night in Oct 2023

10/10 Excellent

Shareena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. We were comfortable in our unit
Stayed 3 nights in Oct 2023
Response from Marina Motel on 27 Oct 2023
Thank you Shareena for staying with us. We are glad you had a comfortable stay and we look forward o welcoming you for another wonderful stay

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the motel so beautiful and clean. Location was great walkable to many attractions and restaurants. Staff was great! Would return
Stayed 2 nights in Oct 2023
Response from Marina Motel on 27 Oct 2023
Thank you for your wonderful feedback! We're thrilled to hear that you loved our beautiful and clean motel, as well as our fantastic location and great staff. We can't wait to welcome you back when you return.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location with friendly staff. Great having a safe parking space in locked garage! Would stay here again.
Stayed 1 night in Oct 2023
Response from Marina Motel on 16 Oct 2023
Thank you Andrea for your positive feedback! We're delighted that you found our location convenient, our staff friendly, and our secure parking a valuable amenity. We'd love to have you stay with us again in the future. Safe travels!

10/10 Excellent

CAROLYN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute best stay for the price point!
One of the best hotel stays I have ever had for the price! The bed was surprisingly comfortable and the peace of mind of having my car safely parked and secure is invaluable. Bonus points that I could walk to the event I was attending at the Palace of Fine Arts - saving even more on car rides! This is at the top of my list for value stays in San Francisco.
Stayed 2 nights in Oct 2023
Response from Marina Motel on 16 Oct 2023
Hi Carolyn!We're thrilled to hear that you had one of your best hotel stays with us! We take pride in providing comfort and security, and it's great to know you found the bed comfortable and your car secure. Being close to the Palace of Fine Arts is indeed a bonus. Thank you for making us your top choice for value stays in San Francisco. We look forward to hosting you again!

10/10 Excellent

janis

Travelled with family and small children
Close to restaurants
Stayed 2 nights in Oct 2023
Response from Marina Motel on 16 Oct 2023
Tank you Janis

10/10 Excellent

Vicki

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. A little gem. Brandon was the best and made everything easy for me. I will definitely return. This was a last minute visit and I was pleasantly surprised . Quaint accomodations. Thank you very much.
Stayed 1 night in Oct 2023
Response from Marina Motel on 16 Oct 2023
Thank you Vicki for your kind words! We're thrilled to hear you had an excellent experience and that Brandon made your stay easy and enjoyable. We can't wait to welcome you back on your next visit. Your feedback is greatly appreciated!

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our second time to stay here, and we again loved our stay. The property is so well kept and welcoming!
Stayed 2 nights in Oct 2023
Response from Marina Motel on 16 Oct 2023
We're delighted to have you back for your second stay Amy! It's wonderful to hear that you loved your experience once again. Our team takes pride in maintaining a well-kept and welcoming property. Thank you for your continued support, and we look forward to your next visit!