Ratings based on 1,860 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Renovation was a surprise!

Posted 28-Mar-2015
Pros: Location. Staff. Price.
Cons: Include renovation information in the Expedia "offer".
You know when you get a deal that is too good to be true....the price we paid for the Hyatt Fisherman's Warf in San Francisco was exactly that. Great location. Staff was very good, but it would have been helpful to know the hotel was under renovation. I believe it should be Expedia policy to indicate when a property is under renovation. For the price I probably would have booked the Hyatt in any case, but I would have felt better treated by Expedia. So this really isn't a review of the hotel. It is a comment about Expedia.
5 out of 5
Recommended
for Everyone
by A verified traveller

완벽한 위치

Posted 18-Mar-2015
샌프란시스코에서 피셔맨즈 와프를 중심으로 유니온 스퀘어와 페리빌딩 금문교 등 주요 관광지를 여행하기 최적의 장소입니다. 한국 직원분이 계셔서 더 챙겨주시는 마음 씀씀이까지 감동 많이 받았네요.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Connecticut

Great Value for the Price

Posted 15-Mar-2015
Pros: Location is great - close to Fisherman's Wharf, but far enough away not to have to deal with the crowds and noise.
Location: Great location, close to shopping and we found a great diner - Darren's, which is very close to the hotel.
The hotel is within walking distance to Fisherman's Wharf in a good area. It was undergoing renovations while we stayed there, so it's hard to say how nice it really is. The staff was very friendly and the room was spacious and clean. Would definitely stay there again.
1 out of 5
by A verified travellerfrom leipzig

Baustelle

Posted 11-Mar-2015
War bei unserem Besuch eine Baustelle mit Presslufthammerlärm von 8.00 bis 18.00 Uhr und dies nach Aussage der Mitarbeiter schon seit Wochen. Völlig inakzeptabel!!!!
3 out of 5
by A verified travellerfrom Chandler, AZ

Under Construction

Posted 02-Mar-2015
The whole stay experience was okay. It is under construction for 4 months, and I believe they had just started last February, anways, I booked this hotel not knowing that they are under renovation, I was sold by the pictures shown here on expedia, and thinking that it is HYATT, everything would be perfect. Lo and Behold, we got there and their lobby was placed inside of a meeting/conference room. The parking is by Taylor St, not on North Point, there's this huuuge space that's covered inside the hotel, that takes you to a detour going to the elevators. We got to the room and it was nice, They had probably fixed the 5th floor first, because it wasnt as dirty like the 3rd floor. The next day, after a long walk around the city, we decided to come back to the hotel to take a shower and rest, surprisingly enough, the bathroom had NO ELECTRICITY!! tried to call the front desk, the phone was NOT WORKING!!! I had to walk by the elevator to let them know what happened. It was far from the experience that I had pictured staying at a HYATT hotel. The only positive that came out of this was the LOCATION. Its a walking distance to the wharf, pier 39, and a lot of restaurants. I would still recommend this hotel for the location, because all of my issues are caused by the renovations. I would suggest, however, booking after all the renovations is over.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Huntington Beach, Ca

Terrific location, close to everything,

Posted 25-Feb-2015
Aside from the renovation of rooms during our visit, it was a wonderful place to stay and enjoy all that SF has to offer!
Comment from Hotel Management
12-Mar-2015 by Hyatt Guest Relations, Hotel Management
Thank you for taking the time to share your positive comments regarding our friendly staff and their excellent service offered during your stay at the Hyatt Fisherman's Wharf. Despite the room renovation, it is always a pleasure to hear that you had a great stay and enjoyed all that SF had to offer. Your appreciation was forwarded to the Executive management at the hotel. Hope to welcoming you in the near future. Johny E.-A Guest Relations Associate
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel near the wharf.

Posted 24-Feb-2015
It would be nice to know if construction is going on at the hotel!
2 out of 5
by A verified traveller

Terrible experience!

Posted 23-Feb-2015
Workers on strike woke us up every morning and the hotel is under renovations that they failed to mention when we booked our room so construction and workers LOUD! House keeping did not clean our room , we had to call for clean towels!!
3 out of 5
by A verified travellerfrom new jersey

Disappointing

Posted 18-Feb-2015
Pros: The valet gentleman the restaurant the wait staff and the bar tenders
Cons: Knowledge from concierge about different restaurants and helping with a cab
Location: Great location the warf the cable car Alcatraz
Being an Expedia VIP Gold Card member I expected a better room. You had to pay for internet service parking was two blocks away. The room was not very clean. However the valet was wonderful as well as the bartenders and wait staff. The concierge could have been more helpful
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 17-Feb-2015
Cons: the construction going on right next to us woke us up early every day :(
The construction was very annoying especially since it woke us up early on vacation but the location of the hotel was amazing.