Ratings based on 1,955 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from az

Close to some attractions.

Posted 29-Jun-2015
Pros: Location
Cons: Finish your construction!!!
Location: Close to the piers, public transportation.
Everything was generally ok. The only negative was the bed. Very uncomfortable. Could not sleep through the night from the terrible back ache.
3 out of 5
by A verified traveller

Posted 28-Jun-2015
The rooms were not clean and when I paid for late check out I had to ask them twice to come and change the towels and clean the bathroom!
2 out of 5
by A verified traveller

Posted 28-Jun-2015
Windows transfer sound from the steet. The small things at the hotel are missing; towel bars, toilet paper holder away from toilet, no glass in bathroom, can not turn the water in the shower without getting wet, STC value of the windows and corridor make the room noisy.
4 out of 5
by A verified traveller from Bear, DE

Parking is a problem

Posted 24-Jun-2015
Pros: The room
Cons: Teach courtesy to parking people and improve on your valet service. At $50/night it should be good.
Location: Not near anything I planned on doing.
I don't believe you should tell a handicap person to walk a block and a half and have to carry their luggage because the lot is full. It took me calling the hotel, and getting a different doorman to take my car for me, so I could check in. The first man didn't even offer to hold the luggage so that it wouldn't have to be carried. The hotel staff was very helpful and polite.
4 out of 5
Recommended
for Everyone
by A verified traveller from The Bahamas

Posted 18-Jun-2015
Pros: The rooms were very clean and spacious and had modern décor. The hotel was in a very central location.
Location: Lots of shops and restaurants nearby, the hotel is located a few streets from the waterfront, on a quieter street which is nice.
My husband and I stayed in this hotel while visiting San Francisco and it was well-appointed, clean, modern and very near all the action at Fisherman's Wharf. The staff were pretty friendly and the valet attendees were very polite. The Brick and Beam restaurant next door was lovely to relax in and sip a nice glass of wine or grab a bite to eat.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Jun-2015
3 Tage SF mit 2 kleinen Kindern guter Ausgangspunkt
5 out of 5
Recommended
for Everyone
by A verified traveller from vancouver b.c.

Great location to fisherman's wharf

Posted 14-Jun-2015
Pros: The staff service was outstanding
Location: Easy access to fisherman's wharf and transit.
Outstanding staff and and we'll above average for dining with a good sports bar!
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to Fishermans Wharf

Posted 10-Jun-2015
We moved to the Hyatt after checking out of another hotel that was not satisfactory. The Hyatt is only 2 blocks from the Wharf and we had an excellent stay. The staff was helpful and courteous, with one going out of her way to help us print boarding passes. They have a large pull-in (which is great around the Wharf as it's challenging to find parking) and the lobby area is huge with seating and a fireplace. Great fitness room with cooled towels. The rooms were nicely appointed and quiet - we never heard anyone outside the room or other doors closing. Great hotel - would definitely stay again.
2 out of 5
by A verified traveller

Not a Hyatt

Posted 09-Jun-2015
We had dirty plates from someone's room service sit outside our room for 3 days!!
5 out of 5
Recommended
for Everyone
by A verified traveller from münchen

Neu renoviertes Hyatt mit luxeriösem Standard

Posted 04-Jun-2015
Empfang sehr freundlich und bemüht. Zimmer sehr gross, hell mit schönem Bad, alles top. Sehr ruhig. Fenster lassen sich öffnen. Frühstück hat etwas wenig Angebot. Aber es gibt im Hotel morgens eine Ecke mit cafe, obst, muffins für wenig Geld. Die Lage ist sehr gut und man ist in 15 min mit dem Taxi am Union Square.