Ratings based on 3,588 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
74% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified traveller from Fresno, Ca

Close to union square

Posted 19-Aug-2014
Trolly F was never on time to get us back to hotel or not running at all
2 out of 5
by A verified traveller from Vancouver BC

So So...

Posted 19-Aug-2014
Cons: Internet connection. Renovation.
Location: A little bit down on the market street.
Expecting more for the price I got. Looks like very old hotel. Sharped. The main problem is Internet connection. On 7th floor it's very poor. Unstable. Hotel staff can only reset the router which is not really helping. Helped few times but I have to call two times to fix the issue. I gave up at the end.
2 out of 5
by A verified traveller from Los Angeles, CA

Posted 18-Aug-2014
Unfortunately nothing special about this hotel. Front desk manager could care less.
2 out of 5
by A verified traveller from Central California

The Negative Side of Historic Hotels

Posted 18-Aug-2014
Pros: Location was convenient for my needs. Valet parking was pretty efficient for what they had to work with. Linens on the bed were nice.
Cons: Up date the bathroom in room 799.
Location: N/A
I love staying in historic hostels....when the bathrooms have been updated of course. The one in my room had not. It was one step better than having to walk down the hall. I can't remember when I have paid so much for so little. Live and learn.
3 out of 5
for Everyone
by A verified traveller from New Zealand

OK hotel close to BART and MUNI

Posted 17-Aug-2014
Pros: Its location close to Civic Center. Easy weak down Market to the shopping areas and waterfront.
Cons: Better wifi, the signal kept dropping out. Coffee in the room- only hotel in 7 weeks with no coffee machine in the room.
Location: Civic Center and Market Street. Lots of transportation options, bus, street car, train outside the door. Starbucks off the lobby. Safeway 12 blocks
4 Night visit to San Francisco and selected Hotel Whitcombe for its proximity to the BART train connection to/from SFO. BART makes an easy and painless connection to the Civic Center Station where MUNI is also available for travel around SF. Puurchesded a 7 Day visitor Passport Nad surpirsed to have to pay $3 for the a clipper Card on top of the 7 Day cost - the one off card fee was nt mentioned on the MUNIwebsite, well we didn't see it, but still good value. riding the bridge by bike is a good experience, go early to avoid some of the crowds! Likewise if intending to ride the cable car, an early start is suggested or face a long wait in the queue.
1 out of 5
by A verified traveller from Boston MA

DO NOT STAY HERE!!!! And watch your money

Posted 14-Aug-2014
Please do not stay here. They are running a scam operation. We had over $400 stolen out of our room. We addressed this issue with the management and she did not seem surprised nor did she follow up with us after she promised to check the cameras. Also - We had checked in late and the atmosphere of the hotel was dangerous. Drunk and homeless everywhere. There was a drunk person passed out in the hallway!!! The staff was beyond rude and they messed up our room reservation forcing us to switch rooms the next day. The rooms are old to say the least. Will never stay here again
3 out of 5
by A verified traveller

Historic hotel, wrong side of town.

Posted 13-Aug-2014
Location: The best thing about this hotel is its location to At&t park.
The area around the hotel was horrible. The burger king across the street had a full time San Francisco police man stationed at it. This made everything outside of the hotel unpleasant, and made us feel unsafe. There also was a 35 dollar a night fee to park your car, that was not mentioned until arrival. Overall the hotel is nice, but not worth the scary surroundings.
4 out of 5
for Everyone
by A verified traveller from Paso Robles

super cool old hotel rooms small but very clean- t

Posted 11-Aug-2014
Pros: the doorman in tall hat was very helpful, the rooms are very clean
Cons: the toilet ran and a/c was loud
the hotel is in a great location close to bus line to anywhere and everywhere.
4 out of 5
for Everyone
by A verified traveller

Good Location

Posted 09-Aug-2014
Good Feeling , It is good parking service, but a little bit expanse, good free internet
3 out of 5
by A verified traveller from Sydney

Nice room, staff rude

Posted 08-Aug-2014
My stay was fine. Would suggest investing in the staff, they are pretty unpleasant. Particularly the front desk team. This excludes the bel hops who were really lovely. Also would suggest fixing the plumbing there is no pressure in the shower Other than that rhe room is quite nice.