Ratings based on 1,490 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from California

Nice staff but run down hotel

Posted 20-Oct-2014
Hotel staff amazing & welcoming, however the hotel is run down. Thin walls, really small rooms/bathroom, NO AC (it was so hot even with the window left open for the day). It just needs to be updated.
4 out of 5
for Everyone
by A verified traveller from New Zealand

Great location and reasonable price.

Posted 18-Oct-2014
Pros: The central location close to public transport
Cons: The bathroom hot water was not good and the lights tripped out more than once.
Location: The Cable car goes past directly outside the hotel. Hop on - Hop off Bus service is just around the corner.
A fairly basic hotel in a great location. We had issues with hot water, lights tripping out and the noise but the room was comfortable. That was offset by the great location on Union Square and a fair price. Close to good transport options and the shopping areas. An easy walk to restaurants.
4 out of 5
for Everyone
by A verified traveller from British Columbia Canada

What a pleasant surprise !

Posted 09-Oct-2014
First time staying near Union Square. What a location. Everything is close by, shops, Macy, cable car just in front of the hotel, Cheesecakes factory etc. The hotel staff is very friendly & helpful especially Jack and Michael. A big thank you. For sure will go back to Hotel Stratford again.
4 out of 5
for Everyone
by A verified traveller from Brisbane, Australia

Hotel in an excellent location.

Posted 08-Oct-2014
Pros: Location , helpful and friendly staff , able to answer questions about tourist requirements. Would stay at this hotel again. Would recommend.
Cons: Elevator( only one ) can be frustrating at times .... quite slow and always in demand!
Location: Easy to access transport . Restaurants and shopping on doorstep.
Check in easy , we arrived early ..able to store luggage . Staff helpful and friendly.Room clean and comfortable. Enjoyed location..in main area of city, trams and buses on doorstep.
1 out of 5
by A verified traveller from Australia


Posted 06-Oct-2014
Room too hot to sleep in and not enough ventilation Bed was very hard and room too small to put suitcases
5 out of 5
for Everyone
by A verified traveller from Redmond, WA

Good quality at very competitive price

Posted 01-Oct-2014
Cons: The water pressure in the shower was very low but still usable.
Location: You cannot get more central than this. It is in the middle of everything in SF, whether you are there for business (close to Moscone) or pleasure.
This is a favorite hotel given its location, convenience, cleanliness and friendly staff. The rooms are small but that is to be expected in central SF. Everything met my expectations at a reasonable price.
3 out of 5
for Everyone
by A verified traveller from Vancouver, BC

Hotel central to all activities.

Posted 01-Oct-2014
Pros: The central location. Close to the Bart, cable car, street cars and buses. Lots of places to eat close by. Staff very helpful and friendly.
Cons: Fix up the lobby it looks grungy. Some way to cool the room down as I would not want to stay there in real hot weather.
Location: Shopping, restaurants, bars, transportation and the SF information centre. Get a city pass.
The Bart takes you from the airport to market and powell, only 2 short blocks to the hotel. Also, the Powell cable car goes right by the hotel and the turn around is within 2 blocks. The hotel needs some updating as the entrance is uninviting. The room met our needs and although it isn't fancy it was functional. There is no air conditioning and our room looked onto a wall and into another room. We had a ceiling fan that worked better with the windows opened. The weather was in the 80's and our room was warm. Glad we did not have a room facing Powell Street as the noise goes on all night long. Staff very good and very friendly. We would stay there again as the price is alright compared to the other hotels.
4 out of 5
for Everyone
by A verified traveller from San Francisco

Posted 22-Sep-2014
Pros: quaint
Cons: air conditioning in the rooms?
Location: In the middle of everything by Union Square, cable cars, subway, etc.
Hotel staff very helpful with city info and recommendations of restaurants.
3 out of 5
for Everyone
by A verified traveller from England

Really good location, but pretty basic amenities.

Posted 16-Sep-2014
Staff extremely pleasant and helpful, and geat location with the sound of cable cars running up and down the street outside. No tea or coffee making facilities in room and found lounge / breakfast room locked on occasion. Didn't get room cleaned on a daily basis and sometime it was done at odd hours. Wifi was good and printing facilities readily available
4 out of 5
for Everyone
by A verified traveller from Seattle

Great location

Posted 28-Aug-2014
Pros: Location, staff, cost.
Cons: More fans.
Location: Right on the cable car line, walking distance to good restaurants and Chinatown, shopping.
The concierge, Michael, was excellent, answered all of our questions and then some. When I made my online reservation, I had no idea that the location was so great. And at a reasonable price.