Ratings based on 2,022 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom California

Hotel next to Union Square in San Francisco, Ca

Posted 15-Dec-2014
Pros: The location
Cons: A/C in the rooms
Everything was fine until we got our room to find it did not have an a/c. Only a ceiling fan. It was so uncomfortable to sleep as the room was really hot. Terrible stay.
2 out of 5
Recommended
for Everyone
by A verified traveller

評判通り

Posted 14-Dec-2014
サイトで、立地最高、設備は最低限という前評判を読んだ上で宿泊しました。その通り観光には最高の立地ですが、値段は1/4ほどの日本の東横◯ンの方が良いかな、という設備でした。
3 out of 5
by A verified traveller

Clean hotel but do not expect much

Posted 09-Dec-2014
Pros: clean , location
Cons: change the old fan and lift speed is really slow
Location: Walgreen for fresh fruits , star bucks , H&M , F21
Was a ok stay , good location & clean room.The fas was spoilt . View was not good. Receptionist staff charges everyday some of them is really helpful , some not.
2 out of 5
by A verified travellerfrom California

Tick and water leak

Posted 08-Dec-2014
Pros: Personable and friendly day staff, esp. Jack. Central location and price.
Cons: After overnight rain, water had leaked onto a few clothes in the closet. Tick was found in the bed that I had apparently squashed while sleeping.
Location: Very close to Macy's, Westfield Mall, etc, Union Square, BART and Muni system, cable cars.
Stayed 2 nights and I really wanted to like this hotel. However, we encountered problems each night of our stay. The 1st morning, woke up to find blood spots on sheets, apparently caused by squashing a tick overnight while sleeping. Took the dead tick down to front desk (night staff) and was moved to top story 8th floor room that was noisier than the 1st room because it fronted Powell Street. The 2nd morning after overnight rain, we discovered a couple of clothes hanging in the closet were wet from dripping water--leak from roof. Needed to blow dry our clothing. Again, we reported it to the front desk (night staff). Never was contacted by management for any of these problems.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Singapore

Perfect location

Posted 07-Dec-2014
The best thing about this hotel is its location. It's right in the heart of San Francisco and there were so many places we could visit by walking from here. We stayed during Black Friday time so it was great to pay a few visits to Macy's and the shops around and immediately able to return to the hotel to drop off our purchases. Service was also excellent, there were many receptionists during our 3-day stay and all of them were extremely friendly and helpful. The room was ok, a little small with a view of a brick wall, but totally quiet and completely private. Breakfast was good but we wished there were more choices. The shuttle service to airport was smooth and well worth the price.
3 out of 5
Recommended
for Everyone
by A verified traveller

中心地のホテル

Posted 03-Dec-2014
Location: アクセス抜群
立地はとてもいい。 powell stationから徒歩圏内。 wifiも問題なくつながった。寝るだけなら問題ない。 ただ、シャワールームはとても狭く、 また私が泊まった時はとても部屋が暑かったのだが、調整ができなかった。 窓をあけると、隣の部屋が丸見え。手が届く距離。
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New Haven

Nice and comfy hotel in downtown San Francisco

Posted 02-Dec-2014
Pros: The situation
Cons: The room is tiny The breakfast could be improved
Location: Everyting since it's dowtown
The cheapest and safest hotel in San Francisco i found (i found cheaper but they were not safe, full of homeless)
5 out of 5
Recommended
for Couples
by A verified traveller

powell駅から歩いて5分。場所良し、朝食会場快適、スタッフ良しもう一度泊まりたいと思った

Posted 29-Nov-2014
スタッフの親切さ。部屋の広さもちょうどいい。洗面所やちょっとした気遣いも嬉しい。朝食会場も広く 快適。1日中出入り可能なのも嬉しい。powel駅から歩いて5分。こんなところにこんなホテルがあったのかと 驚いた。とても快適なホテルだった。またぜひ泊まりたい。
3 out of 5
Recommended
for Everyone
by A verified traveller

All About Location

Posted 25-Nov-2014
Basic hotel with basic amenities. You get what you pay for. This one is all about the location, which cannot be beat. We would stay again next time we're in the city.
3 out of 5
Recommended
for Students
by A verified travellerfrom Zürich

Perfekte Lage

Posted 25-Nov-2014
Pros: Lage
Location: Direkt am Union Square gelegen kann man super shoppen, Essen gehen oder Sightseeing machen.
Das Hotel ist zwar eher einfach ausgestattet aber dafür sauber inkl. continental breakfast und kostenlosen WLAN. Das Hotelteam an der Rezeption ist sehr freundlich und hilft bei Fragen immer gerne weiter. Kleine Stadtpläne liegen an der Rezeption aus. Die Lage ist perfekt! Direkt am Union Square und die Cable Car vor der Tür. Vom Hotel kann man viel zu Fuss erreichen oder den öffentlichen Nahverkehr nutzen.