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Reviews of Hotel Stratford

2 out of 5
Hotel Stratford
242 Powell St, San Francisco, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 211 out of 474 reviews" "
Rating 8 - Good. 152 out of 474 reviews" "
Rating 6 - Okay. 59 out of 474 reviews" "
Rating 4 - Poor. 26 out of 474 reviews" "
Rating 2 - Terrible. 26 out of 474 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Anisra, Las Vegas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and updated hotel. Excellent location in heart of union square. High hotel fees.
Stayed 1 night in Apr 2024

10/10 Excellent

VANESSA, EAST PALO ALTO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience Cute hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Shakila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean little small but perfect for a couple of two right down the street from Cheesecake Factory and other shopping areas would book again
Stayed 1 night in Apr 2024

10/10 Excellent

carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always skeptical about hotels but I was surprised. I really enjoyed my 2 night stay at the Stratford! Location is convenient and walkable, so many things near by. Didn’t have a problem with homeless there was a couple obviously but not many near the hotel. Room was kinda small but that was expected. Every clean and beautiful hotel. I would stay again
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cable car was front of hotel
Stayed 3 nights in Apr 2024

8/10 Good

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at this hotel as a single traveller! The check in process was smooth, the lobby was amazing - they offered free tea, coffee and water and the front entrance was always locked so it felt very safe. The Powell and Hyde street Cable Car was basically right out the front too. They don’t do housekeeping but that’s not something I fuss over. Only complaint I have is the fact that the shampoo and body wash seemed to be the same liquid and the conditioner was 2 different liquids mixed together which wasn’t nice to wash my hair with and it feeling bad. Other than that I thoroughly enjoyed my stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money
Stayed 4 nights in Apr 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short distance to activitys
Stayed 1 night in Apr 2024

6/10 Okay

Mustafa

Disliked: Cleanliness, staff & service
I stayed 2 days on there. And parking very problem in this hotel. They didn’t clean my room and I wanted to them some towels and they didn’t bring to me. Quite property.
Stayed 2 nights in Apr 2024

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my stay was fine. I would like to commend the front desk staff for their courtesy and friendly demeanor. The check in process was easy and quick. I understood that housekeeping was not an everyday occurrence, which was fine. I was able to get things like toilet tissue or extra shower gel when I needed them. The room was a bit small but comfortable. Bed was the right firmness and there were plenty of pillows. The shower was spacious and the water temperature was very hot. The issues I encountered were as follows: - The room had an incredibly musty odor - like there was some stagnant water or pet urine somewhere. The front desk attendant told me that there was a no pet policy here. Nevertheless, there was a very pungent odor - I think it was in the small rug that was under the bed. There was also some debris left on the floors and less than a quarter roll of TP left. I suspect that the room was not used for some time. The houseman showed me how to get the AC unit set up and he brought some air fresheners up which did help a lot. There was also an issue with the toilet constantly running and the tank not filling up but I was able to adjust the phlange inside the tank and fixed the problem. The surrounding area was a bit uncomfortable which is not the fault of the hotel. There's the typical homeless issues and the cleanliness of the sidewalks. There was also the street musicians who played long into the night and the windows offered very little soundproofing.
Stayed 2 nights in Apr 2024

10/10 Excellent

Hardik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that my room was close to elevator which made noise at night. Parking situation little tricky as none at hotel and need to park at garage and walk. Overall good experience and for the price I paid would definitely visit.
Stayed 1 night in Feb 2024

10/10 Excellent

Zorana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location, no fuss and basic accommodation as you need it.
Stayed 1 night in Apr 2024

10/10 Excellent

erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking in the area is tough, but overall a great place to stay for a reasonable price. The deluxe room had us facing Powell which made for a more ideal view.
Stayed 1 night in Apr 2024

8/10 Good

Mathieu

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2024

4/10 Poor

Lidija

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Youngseo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Anna, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful on how to get the airport. The location just off Union Square, great shopping area. The rooms are fresh and contemporary. I stayed two nights, I did not have a problem the cleaning lady did not come by because of the value I'm getting for the hotel. I will stay at Hotel Stratford again.
Stayed 2 nights in Mar 2024

8/10 Good

Ane

Stayed 4 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Samira

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Loose bathroom faucet and long hair was found on bedding .
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly and so were all of the guests I came across. The elevator is different, and a bit slow... but the location is rather nice with good options in all directions and I liked being right off the cable car line. There is room for easy improvements but I'd stay here again and would recommend it if you are looking to stay around Union Square.
Stayed 5 nights in Feb 2024

6/10 Okay

Rohit, Ontario

Stayed 1 night in Feb 2024

10/10 Excellent

LaCresha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I work in San Francisco but live 2 hours south in Santa Cruz AND this hotel is super close to my work! I felt safe and comfortable and was able to be at work extra early due to store maintenance. It was so nice not having to drive and be able to just walk over there and go right to sleep!
Stayed 1 night in Feb 2024

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was great.The room was smaller than excepted, but very clean. The staff was able to accommodate an early check-in. I would stay here again.
Stayed 1 night in Feb 2024

6/10 Okay

Elsa

Travelled with partner
Liked: Cleanliness
Property was convenient however rooms extremely small and elevator was broken for over 24 hours
Stayed 3 nights in Feb 2024

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Sian

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities
Great small spot
Stayed 1 night in Feb 2024

10/10 Excellent

Herminda

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Feb 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about it was great!
Stayed 3 nights in Feb 2024

8/10 Good

Alainia Shantra Melonie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and comfortable. The location was good. Lots of public transportation nearby.
Stayed 2 nights in Feb 2024

8/10 Good

Tran

Liked: Property conditions & facilities
Lot of homelesses around. I understand it's not the hotel issue but didn't feel safe honestly when walking around, especially at night
Stayed 1 night in Feb 2024

6/10 Okay

Jane

Stayed 8 nights in Feb 2024

10/10 Excellent

Jessica

10/10 Excellent

Mary Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Modern!
Stayed 3 nights in Jan 2024

10/10 Excellent

joel, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place. Very accessible. Also, I like free water & free coffee. Price is reasonable.
Stayed 3 nights in Jan 2024

10/10 Excellent

Gennaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, affordable, clean, organised and centrally located right near multiple transport options.
Stayed 3 nights in Jan 2024

10/10 Excellent

Karla

it was lovely
Stayed 2 nights in Jan 2024

10/10 Excellent

Doun

Stayed 1 night in Jan 2024

2/10 Terrible

Fatama

Small room no coffee maker, tea nothing
Stayed 1 night in Jan 2024

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Annabelle

Stayed 1 night in Jan 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was small but all we needed. The staff was very friendly and I would definitely stay there again!
Stayed 2 nights in Jan 2024

4/10 Poor

Petr

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Joan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Fine for a short stay
Hotel Stratford looks like it was recently refreshed. My room was clean and the bed was comfortable. The room was tiny, so small that the sink is in the bedroom because it wouldn't fit in the bathroom. It was a good spot for a short stay for one person, but I wouldn't recommend it for couples or for a longer stay. This hotel has a few quirks. You check yourself in using an iPad and make your own key. This actually worked smoothly for me and I was checked in within 5 minutes. They don't offer bag check. This was a surprise and a bit of a hassle. There is a luggage store across the street that will hold bags for an $8 charge until 6:30 pm. One other note: my room was directly across from a room that someone was living in. It was a bit strange but there were no issues.
Stayed 1 night in Jan 2024

8/10 Good

Jodi

Stayed 1 night in Jan 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Kam kiu

Travelled with family
Liked: Cleanliness, staff & service, amenities
quiet and convenient, the room is clean and cozy, the only thing dislike was we stay at 8/F, once you came out the elevator, there had a very strong urine smell in the right hand side of corridor area. I do know why.
Stayed 3 nights in Dec 2023