Ratings based on 2,200 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Super Lage - Direkt am Union Square

Posted 23-May-2015
Personal an Rezeption sehr nett Lage ist super Zimmer bisschen zu klein
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Rochester, NY

Simple, Clean, Friendly staff, small rooms

Posted 22-May-2015
Pros: location and friendly people
Cons: rooms could use an update
Location: this hotel is on the very busy Powell Street - the Powell-Hyde street car runs right by - Lots of shops and restaurants are close by
I was a bit shocked at how small my room is/was. There is no air conditioning (may not be necessary in San Francisco) so I opened my window to let in fresh air and there's no screens on the window. The morning coffee was great and the breakfast selection was satisfactory. The rooms need some updating, however, I did not spend too much time in the room because San Francisco is so wonderful
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sheffield, UK

Nice hotel close to Union Square

Posted 22-May-2015
Pros: Good location.
Located on a cable car route with Union Square just around the corner. Room was a bit small but adequate and typical for a city centre hotel. Breakfast was continental with a waffle maker. Reasonable choice of food.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Saskatchewan,Canada

Great hotel close to all activities

Posted 19-May-2015
Pros: The hotel staff were absolutely helpful in all our questions and giving direction to different tour places and restaurants.
Cons: Have and extra elevator added to building too much loss time waiting for elevator.
Location: Great for trolley car, close to Bart station, close to good restaurants, close to union square, close to market street.
Great bike tour, wine tour was of great interest, alkatraze was very interesting and comentatorors keep us interested the whole tour, great restaurants and food prices were acceptable.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney

Good position in city. Close to transport.

Posted 16-May-2015
Pleasant experience. Rooms small and Spartan but clean and adequate.
2 out of 5
by A verified travellerfrom london

Location isn't everything

Posted 15-May-2015
Pros: Location
Cons: Shelf in shower
Whilst you cannot fault the location of this budget hotel, and whilst in a city like San Francisco you don't expect to spend lots of time in your room, it was disappointing to find quite how small the rooms were. So small that I could only get in to bed by squeezing down the side of the bed past the massive window ledge to get in. Not easy, especially in the middle of the night. (And I have the massive bruise on my leg as a reminder!) the shower was tiny.... Not so problematic but there was no shelf for shower gel so you had to crouch down to pick anything up. The wifi was pretty lousy and this hotel has the slowest lift EVER! Breakfast may be free - but not worth it.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 08-May-2015
Room has basic needs: Clean and comfortable bed; Bathroom is clean and private bath (within the room, which is important to me). Free Breakfast is very basic, but is something, and you are not paying a lot for the room.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom singapore

Hotel in Great Location

Posted 04-May-2015
Location is perfect. Staff are helpful & friendly. Room, toilet & bath are clean. Breakfast is ok. Overall stay is comfortable. I will definitely recommend this friends.
4 out of 5
Recommended
for Students
by A verified traveller

Nice hotel Great location

Posted 24-Apr-2015
Room is a little small but great location and clean room
2 out of 5
by A verified traveller

Affordable hotel in Union Square & Market St

Posted 21-Apr-2015
Pros: Location
Cons: Plumbing and,purchase new linens.
Location: See above
You get what you pay for! I want to mention that we stayed at this hotel twice before (6 years ago) and had pleasurable experiencs. Great location, conveniently located minutes away from Union Square and Westfield shopping center. This time, however, the sheets were yellow and stained (so we slept on top of bedspread with our clothes on). It was almost midnight when we checked in, so we were too tired to complain and move our child. Also, the water pressure in shower consisted of 3 streams of water! The prices almost doubled over the years, yet we were willing to pay because of location. We were extremely disappointed in condition of our room.