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Hilton San Francisco Union Square

333 O'Farrell St. San Francisco, 94102 California

AAA 4-Diamond hotel in the heart of the city. Stunning views. Near cable cars.

Central locale, City view
Iconic, AAA 4-Diamond hotel a few steps from Union Square, Cable Car station, theatre district, BART, Chinatown, SFMOMA, and Moscone Center. Upgraded rooms offer stunning views of the city and the Bay. Show more
Starbucks, gastropub
Grab a coffee at Starbucks located in the lobby. Savor comfort food from the innovative gastropub Urban Tavern restaurant. Be productive using the FedEx business center. And stay fit at the 24-hour health club.
Modern, upscale comfort
Wake up refreshed after a sound night’s sleep in Hilton’s signature Serenity bed with plush pillows and down duvet covers. Also enjoy an ergonomic desk chair, 37" HDTV, and clock radio with MP3 connectivity. Hide

GUEST REVIEWS

4.1out of 5

Expedia Guest Rating

85%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

See all #### TripAdvisor Reviews


Rooms & Rates

Please enter dates below.

Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 28/06/2013. The check-out date cannot be after 28/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Discounts may be offered to children of certain ages.

Room type  
Room Selected at Check-In
One king bed or two double beds. Minimum 275 square feet. Cherry-wood furnishings; gold and burnt-orange fabrics in classic stripes and floral patterns. High-speed Internet access (surcharge). Cable/satellite TV with pay movies, VCR, and video games/player (surcharge). Multi-line phone with voice mail. Hypo-allergenic bedding. Turndown service. Coffee/tea maker.
Tower King City View
One king Hilton Serenity Bed with high-thread count triple-sheet bedding. 350 square feet. Cable/satellite TV with pay movies. Multi-line phone with voice mail. High-speed Internet access (surcharge). Clock radio with MP3 player connection. Coffee/tea maker. Complimentary continental breakfast for two from Starbucks. Makeup/shaving mirror. Scale. Bathrobe and slippers. Hair dryer. Iron/ironing board.
City View Tower Two Doubles
Two double Hilton Serenity Beds with high-thread count triple-sheet bedding. 350 square feet. Cable/satellite TV with pay movies. Multi-line phone with voice mail. High-speed Internet access (surcharge). Clock radio with MP3 player connection. Coffee/tea maker. Complimentary continental breakfast for two from Starbucks. Makeup/shaving mirror. Scale. Bathrobe and slippers. Hair dryer. Iron/ironing board.
One King Bed City View
One king bed. Floors 22 and above in the high-rise tower. City views, some with partial bay views. High-speed Internet access (surcharge). Cable/satellite TV with pay movies. Clock radio. Coffee/tea maker. Hair dryer. Iron/ironing board.
Two Double Beds City View
Two double beds. Floors 22 and above in the high-rise tower. City views, some with partial bay views. High-speed Internet access (surcharge). Cable/satellite TV with pay movies. Clock radio. Coffee/tea maker. Hair dryer. Iron/ironing board.
Junior Suite
One king bed. High-speed Internet access (surcharge). Cable/satellite TV with pay movies. Clock radio. Coffee/tea maker. Hair dryer. Iron/ironing board.
Standard Two Doubles
Two double Sweet Dreams beds. May have desk. High-speed Internet access (surcharge). 27-inch flat-screen TV with cable channels and pay movies. Multi-line phone. Clock radio with MP3 connection. Coffee/tea maker and minibar. In-room safe. Walk-in shower. Hair dryer. Iron/ironing board.
Standard King
One king Sweet Dreams bed. Desk. High-speed Internet access (surcharge). 27-inch flat-screen TV with cable channels and pay movies. Multi-line phone. Clock radio with MP3 connection. Coffee/tea maker and minibar. In-room safe in most rooms. Hair dryer. Iron/ironing board.
One Queen Bed
1 queen bed. Desk. In-room safe. Cable television service. Cable/satellite television channels. Pay movies. Video-game console. Multi-line phone. Voice mail. Clock radio. Minibar. Coffee/tea maker. Designer toiletries. Hair dryer. Iron/ironing board. Turndown service. Air conditioning. Climate control. Smoking permitted. Non-smoking only.
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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
Policies
  • Pets accepted
  • Check-out time is Noon
  • Check-in time starts at
  • Pet policy - dogs only
  • Maximum number of pets per room - 2
  • Pet maximum weight in lb is 75
  • American Express accepted
  • Carte Blanche accepted
  • Diners Club accepted
  • Discover accepted
  • Eurocard accepted
  • JCB International accepted
  • MasterCard accepted
  • Visa accepted
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: USD 53.58 per day
    • Valet parking fee: USD 59.28 per day
    • Pet fee: USD 50.00 per room
    • Fee for high-speed Internet (wired) in business center: USD .40 (for 1 minutes, rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 12.95 per day (rates may vary)
    • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
    • Refrigerator fee: USD 15.00 per stay
    • Rollaway bed fee: USD 25.00 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Promotions

Getaway Parking Package

Book a stay in a Getaway Parking Package rate plan and receive complimentary overnight parking for one car during stay with in/out privileges.

Must book Getaway Parking Package. Guest receives benefits for every night of stay. Offer cannot be combined with any other promotions. Not applicable to already confirmed reservations or group bookings.

Bed and Breakfast Package

Book a stay in a Bed and Breakfast rate plan and receive buffet breakfast for up to 2 adults and 2 children ages 12 and younger per room.

Must book "Bed and Breakfast" rate category. Vouchers for breakfast buffet are provided to guests at check-in. The promotion cannot be combined with any other offers and may be discontinued at any time without notice.

Renovations and Closures

The following facilities will be closed from 23 November 2011 to 31 March 2012:Swimming pool

This information supersedes all other information in this property's description that relates to these amenities.

Accessibility Options

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Accessible path of travel
  • Braille or raised signage
  • Handicapped parking
  • In-room accessibility
  • Roll-in shower

Property Amenities

  • Concierge services
  • Complimentary newspapers in lobby
  • Coffee shop or café
  • Restaurant(s) in hotel
  • Room service (limited hours)
  • Limo or Town Car service available
  • Parking garage
  • Banquet facilities
  • Multiple large conference rooms
  • Event catering
  • Business center
  • Computer rental
  • Fax machine
  • Photocopy machines
  • Secretarial services
  • Total number of rooms - 1,908
  • Safe-deposit box at front desk
  • Porter/bellhop
  • Express check-out
  • Doorman/doorwoman
  • Security guard
  • 24-hour front desk
  • Multilingual staff
  • Number of floors - 46
  • ATM/banking
  • Translation services
  • Gift shops or newsstand
  • Shopping on site
  • Tour assistance
  • Domestic help available
  • Dry cleaning/laundry service
  • Patio
  • Air-conditioned public areas
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Business services
  • Suitable for children
  • Health club
  • Wireless (high-speed) Internet access - complimentary
  • Internet access in public areas - high speed
  • Internet access in public areas - surcharge
  • Number of meeting/conference rooms -
  • Sauna
  • Self parking
  • Swimming pool - outdoor
  • Fitness facilities (surcharge)
  • Parking (surcharge)
  • Valet parking

Rooms

This high-rise San Francisco hotel has 1,900 guestrooms in three buildings. Contemporary in design, with San Francisco views, the guestrooms offer at least 275 square feet of living space. Some rooms have expansive views of the city skyline and San Francisco Bay. All rooms feature Hilton Sweet Dreams or Serenity Beds and standard amenities include coffeemakers and video-game consoles.

All "Deluxe View" rooms are located on Floor 22 and higher of the high-rise tower; all have views of the city and some have partial bay views.

Hilton San Francisco Union Square, San Francisco,  California, Rooms Guestroom

Room Amenities

  • Pay movies
  • Video-game console
  • Hypo-allergenic bedding available
  • Air conditioning
  • Climate control
  • Voice mail
  • Multi-line phone
  • Coffee/tea maker
  • Wake-up calls
  • Daily housekeeping
  • Turndown service
  • Designer toiletries
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Clock radio
  • Cable television service
  • Cribs (infant beds) available
  • Rollaway beds available (surcharge)
  • Wireless high-speed Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)

Dining

Urban Tavern - Gastropub menu serving breakfast, lunch and dinner.

Starbucks - Serves coffee, tea, sandwiches, pastries, and snacks.

Hilton San Francisco Union Square, San Francisco,  California, Dining Restaurant

Renovations and Closures

The following facilities will be closed from 23 November 2011 to 31 March 2012:Swimming pool

This information supersedes all other information in this property's description that relates to these amenities.

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hilton San Francisco Union Square

4.1
out of 5
avg. guest rating
Hotel service:
4.2
Hotel condition:
4.1
Room cleanliness:
4.4
Room comfort:
4.1
Location:
4.5
Neighbourhood:
3.9
85%

of guests recommend

out of 665 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

A Traveller
2.0
out of 5
Does not recommend this hotel
Posted 11 Dec 2011

“Unhappy”

I couldn't understand the person at the front desk, and it took more than an hour to get my internet set up just because of miscommunication. When I first got in the room there was hair in the shower, water spots on the toilet and sink. At no point during my stay did I have hot water in the shower. Never, morning or evening. Come on, seriously, no hot water at all?

erica b from sanger, ca
2.0
out of 5
Does not recommend this hotel
Posted 9 Dec 2011

“over rated and noisy”

ok, the valet people where more nicer then the rest of the the hotel staff. the concierge gave us wrong directions that lost us 45mins from our destination. then i can hear our neighbor taking a shower, then at 2am i heard our neighbor using the restroom doing #1. our room was located near the elavater and we would hear every time it was being used. room number 2-1601. the hotel was located in walking distance of union square and the mall. it was over priced for what we experience....o ya the buffet sucks. the waiter that serves you water was rude. our actually waiter showed up 20minutes after we choose the buffet, but he did give us a discount so that was cool. i can say i've been to alot of hotels and paid less and had a way better experience. i love san francisco, however i would choose another hotel to stay in. i really hope this review helps you...

Area recommendations
cako-cupcake place on o"farrel ryoko-sushi bar-taylor/post normstrom-spa-market/powell 49ers game-use the buses on sutter/sansome, you can buy tickets for the buses right there. wine tasting on tyler/powell, between the ryoko sushi bar. its in the alley. the young lady was awesome with helping me choose the type of wine i like..
Nathaniel M from Los Angeles
3.0
out of 5
Recommends this hotel
Posted 1 Dec 2011

“Not Impressed”

Disappointing that the windows of the Smoking room could not be opened or even Slightly Cracked and there was no possible way to filter out the smoke. Next time I will be getting a Non-Smoking Room. Terrible filtering of the Cigarette smoke. I drove back to Los Angeles 7Hrs Coughing Sick and a Burned Throat. because of Zero Filtration from the Cigarette Smoke.

P H from Los Angles
4.0
out of 5
Recommends this hotel
Posted 26 Nov 2011

“Loved the location”

It should not cost extra for paying guests to use the wireless internet

Area recommendations
Union square. Lots of fun and easy access to transportation
A Traveller from Fairfax, Va
4.0
out of 5
Recommends this hotel
Posted 15 Nov 2011

“It's Alright”

This is a great hotel. Only complaint would be that the walls are a bit thin and we had some teenagers or early college-aged people slamming doors way into the middle of the night (3 a.m.). We could hear everything. Also, could hear other people's conversations from the room next door. Location is awesome though and the hotel IS nice.

A Traveller from Santa Cruz, CA
4.0
out of 5
Recommends this hotel
Posted 15 Nov 2011

“Wonderful People, Not So Wonderful Room Conditions”

The people at all aspects of the hotel were extremely kind and helpful. The room itself was old, and the bedding was extremely old and worn. Seems like Mr. Hilton should invest in some upgrades!

A Traveller from San Diego, CA
3.0
out of 5
Recommends this hotel
Posted 14 Nov 2011

“It's ok.”

The hotel does the job; assuming the price is right... In my opinion; not worth much more than a benjamin/night. The room was small, they overbooked and didnt have the king bed I reserved.

Area recommendations
Union Square; there is a lot going on there + served directly by BART.
A Traveller from Los Angeles, CA
4.0
out of 5
Recommends this hotel
Posted 14 Nov 2011

“Quick trip to San Francisco”

I have always had good experiences at Hilton hotels and this was no exception. The hotel was crowded, but in a good, hustle-bustle way that was energizing. Great location of course. Highly recomend getting a "city view" room on an upper floor for a great view. Rooms and bathrooms were a bit small, so if there are more than two people it could get cozy!

Area recommendations
Just about any are great.
A Traveller from St. louis, Mo
2.0
out of 5
Does not recommend this hotel
Posted 8 Nov 2011

“the carpet is dirty”

the carpet is dirty

A Traveller from Chicago
1.0
out of 5
Does not recommend this hotel
Posted 1 Nov 2011

“not a< Hilton>”

no one helped with luggage,the valet personal were very rude,we parked our own car and the charge is a lot ....... not disclosed when you book the hotel.room old and dirty ,bathroom old ,water running.the hallways noisy and full of drunk people .not one security guard around to help.unlesss you have business at this hotel stay away!

Hilton San Francisco Union Square

333 O'Farrell St. San Francisco, 94102 California

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Nearby Points of Interest

  • American Conservatory Theater - 0.1 km / 0.1 mi
  • Alcove Theater - 0.1 km / 0.1 mi
  • Marrakech Magic Theater - 0.1 km / 0.1 mi
  • Glide Memorial United Methodist Church - 0.2 km / 0.1 mi
  • Westfield San Francisco Center Shopping Mall - 0.3 km / 0.2 mi
  • Union Square - 0.3 km / 0.2 mi
  • San Francisco Visitor's Center - 0.3 km / 0.2 mi
  • Flood Building - 0.3 km / 0.2 mi
  • San Francisco Magic Parlor - 0.3 km / 0.2 mi
  • Marines Memorial Theater - 0.3 km / 0.2 mi
  • Un-Scripted Theater Company - 0.3 km / 0.2 mi
  • SF Playhouse - 0.3 km / 0.2 mi
  • Lorraine Hansberry Theatre - 0.4 km / 0.2 mi
  • Warfield Theater - 0.4 km / 0.3 mi
  • Golden Gate Theatre - 0.4 km / 0.3 mi

Location Highlights

  • In city center
  • In entertainment district
  • Convention center nearby
  • Water nearby

The preferred airport for Hilton San Francisco Union Square is San Francisco, CA (SFO-San Francisco Intl.) - 19 km / 11.8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • San Francisco, CA, United States (SFO-San Francisco Intl.)

Area:

Union Square - Convention Center, California, United States of America: Flagship stores ring Union Square, among the vanguard of West Coast retail. Chinatown begins at Grant Avenue and Bush Street, while Gold Rush-era mansions crown Nob Hill. South of Union Square, the convention center area includes the San Francisco Museum of Modern Art and Yerba Buena Center for the Arts. Cable cars turn around at Powell and Market streets to head back to Fisherman’s Wharf.

Hilton San Francisco Union Square

333 O'Farrell St. San Francisco, 94102 California

Most recent booking for this hotel: less than 11 hours ago.
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