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Rating 10 - Excellent. 1321 out of 2892 reviews" "
Dioslaydis, thank you for sharing your comments. We're thrilled you found Hilton San Francisco Financial District's location to be handy for your trip. We hope your stay was enjoyable and we hope to see you again soon.
Wendy, it's truly heartwarming to see your perfect score. Thank you for choosing Hilton San Francisco Financial District. We hope you have many amazing memories from your stay and we're looking forward to your next visit.
10/10 Excellent
Eva
Travelled with family and small children, Business traveller
Eva, it's splendid to hear you enjoyed your stay at the Hilton San Francisco Financial District so much that you would return. We eagerly anticipate your next visit.
10/10 Excellent
Nico
26 Mar 2024
Nico
Stayed 1 night in Mar 2024
Response from Customer Service on 27 Mar 2024
Nico, thank you for your top rating of Hilton San Francisco Financial District on Expedia. We're delighted to know your stay was satisfactory and look forward to welcoming you back in the future.
Linda, thank you for sharing your 5-star experience at Hilton San Francisco Financial District. It's great to hear that our prime location catered well to your exploration plans in the city. We appreciate your review and hope to welcome you back soon.
Thank you for the excellent rating, Jennifer!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hilton San Francisco Financial District! We look forward to hosting you again soon.
Esmeralda, thank you for your positive rating! We're thrilled to know you enjoyed your stay at Hilton San Francisco Financial District. We hope to welcome you back soon for another exceptional experience.
10/10 Excellent
Zhengbo
20 Mar 2024
good
Zhengbo
Stayed 1 night in Mar 2024
Response from Customer Service on 20 Mar 2024
Zhengbo, we're thrilled to know that your stay at Hilton San Francisco Financial District met your expectations. We appreciate your feedback and look forward to seeing you again. Safe travels!
Javier, it's fantastic to hear you appreciated the views at Hilton San Francisco Financial District. Here's to hoping we see you again soon for another memorable experience.
Dalton, it's delightful to know you had a wonderful experience at Hilton San Francisco Financial District. We appreciate your rating and we look forward to your next stay with us.
Tiger, thank you for your high rating! We're thrilled that your stay at Hilton San Francisco Financial District met your expectations. We value your patronage and look forward to welcoming you back in the future. Safe travels!
I could see Alcatraz from my room. Fast elevators wharf we were on the 27th floor. Amazing environment. Will be the only place I stay at in sf from now on
Dalton
Stayed 1 night in Mar 2024
Response from Customer Service on 17 Mar 2024
Dalton, it's fantastic that you've found your go-to destination in the Hilton San Francisco Financial District. Our team is thrilled you enjoyed the fast elevators and stunning view of Alcatraz from your room. We look forward to your next stay. Safe travels until then.
Marjoree, thank you for taking the time to rate your stay at Hilton San Francisco Financial District. We're thrilled to know that you had a wonderful experience. We appreciate your feedback and hope to serve you again in the future.
Wonderful views of the city from our room! Great central location, easy walking distance to many lovely bars and restaurants. This was our first time staying at this hotel and we'll definitely return. We've stayed in San Francisco many times, this hotel offers ease of access and great service in a fantastic walkable neighborhood that many others do not.
Astra
Stayed 1 night in Mar 2024
Response from Customer Service on 17 Mar 2024
Astra, it's delightful to read about your excellent experience at Hilton San Francisco Financial District. We're thrilled you enjoyed our central location and breathtaking city views. Your kind words about our service and convenience truly resonate with our commitment to providing memorable experiences. We're eagerly anticipating your next visit. Thank you for choosing us for your San Francisco stay.
10/10 Excellent
Jennifer
16 Mar 2024
Jennifer
Stayed 1 night in Mar 2024
Response from Customer Service on 17 Mar 2024
Thank you for the fantastic rating, Jennifer!We strive to make all of our guests feel welcome and relaxed during their time at Hilton San Francisco Financial District! We can't wait to see you again soon.
10/10 Excellent
Gabino
15 Mar 2024
Gabino
Stayed 1 night in Feb 2024
Response from Customer Service on 16 Mar 2024
Thank you for the wonderful rating, Gabino!It's fantastic you enjoyed your time at Hilton San Francisco Financial District so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!
Sophia, we can't tell you how thrilled we are to hear you enjoyed the conveniences Hilton San Francisco Financial District has to offer. It is always a pleasure to know our prime location provided easy access to all your needs. We can't wait to welcome you back for another delightful stay. Thank you for choosing us.
Thanks for the outstanding rating, Gayle!We're delighted your time at Hilton San Francisco Financial District was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.
I have pictures and videos of how dirty the room was left in. Blood on the pillow and sheets completely dirty
Ruben
Stayed 1 night in Mar 2024
Response from Customer Service on 12 Mar 2024
Thank you for sharing your feedback with us regarding your stay. Please call the hotel and ask for the manager on duty to help resolve any issues you may have had, and thank you for letting us make this right.
We’d stay again. The only issue was our air conditioner wasn’t functioning properly.
Windy
Stayed 1 night in Mar 2024
Response from Customer Service on 11 Mar 2024
Windy, it's wonderful to know that you would choose Hilton San Francisco Financial District again. We appreciate you bringing the matter about the air conditioner to our attention. Ensuring a comfortable stay is our priority and our team is looking into it. See you on your next visit!
Wonderful stay! The only thing I didn’t like was paying for parking. Located in a busy area
Jasmine
Stayed 2 nights in Mar 2024
Response from Customer Service on 11 Mar 2024
Jasmine, thank you for sharing your delightful experience at the Hilton San Francisco Financial District. We're thrilled that you had a wonderful stay with us. We recognize parking in bustling areas can pose challenges and appreciate your understanding. We eagerly anticipate your next visit for an even more exceptional experience.
Cynthia, thank you for highlighting the cleanliness of Hilton San Francisco Financial District. We believe that a fresh and spotless environment is crucial for a delightful stay. We hope to welcome you back soon.
Melissa, it's fantastic to hear that you enjoyed your stay at Hilton San Francisco Financial District! It's our mission to provide an excellent guest experience, so your feedback is greatly appreciated. Please consider us for your next visit to the area.
Bathroom was terrible. Toilet did not flush. Bathtub was cracked. Shower curtain torn.
Michael
Stayed 1 night in Mar 2024
Response from Customer Service on 11 Mar 2024
Michael, we regret to hear about the issues you faced with your bathroom. We strive to ensure every guest has a comfortable stay, and your experience does not reflect our usual standards. We've taken note of your concerns and our maintenance team is now working to rectify them. We hope for an opportunity to offer you a more satisfactory stay in the future.
Thank you for the fantastic rating, Spencer!It's outstanding you had such a wonderful experience at Hilton San Francisco Financial District. We care about the satisfaction of our guests. We can't wait to see you again soon!
Trevor, it's wonderful to hear your stay at the Hilton San Francisco Financial District was excellent. We appreciate your valuable feedback and look forward to welcoming you back on your next visit to the city. Safe travels!
Area was very calm and quiet. Staff was very hospitable. 10/10 recommend
IVAN
Stayed 1 night in Mar 2024
Response from Customer Service on 5 Mar 2024
Ivan, thank you for sharing your exceptional experience at Hilton San Francisco Financial District! We're thrilled that our peaceful location and the warm hospitality of our team members added to the enjoyment of your stay. Your high recommendation is greatly appreciated. We're looking forward to your next visit.
8/10 Good
wen wang
4 Mar 2024
wen wang
Stayed 1 night in Mar 2024
Response from Customer Service on 25 Mar 2024
Wen, thank you for taking the time to rate your stay at Hilton San Francisco Financial District. We're glad to see that you had a positive experience with us. Should you have any specific feedback, feel free to share with us, as it helps us provide you and future guests with improved services and facilities. We look forward to welcoming you back soon.
4/10 Poor
Sharda
29 Feb 2024
Sharda
Stayed 3 nights in Feb 2024
Response from Customer Service on 1 Mar 2024
Sharda, it's unfortunate your experience was not up to your expectations. It's crucial for us to learn from your feedback. We hope to have the chance to serve you better in the future.
We enjoyed staying here for 1 night with family. My mother had an interview for US citizenship at USCIS building and it’s a walking distance.
Chauncey
Stayed 1 night in Feb 2024
Response from Customer Service on 27 Feb 2024
Chauncey, thank you for sharing your experience. It's thrilling to know that you and your family enjoyed your stay at Hilton San Francisco Financial District. The hotel's convenience to the USCIS building is indeed greatly appreciated by our guests. We hope to have the privilege of accommodating you on future family excursions.
6/10 Okay
Jimmy
26 Feb 2024
Liked: Cleanliness, staff & service
Zero shower pressure and it was either freezing cold or scorching hot, and the sink only had hot water out of both sides. Other than that everything was wonderful
Jimmy
Stayed 2 nights in Feb 2024
Response from Customer Service on 27 Feb 2024
Jimmy, it's disheartening to read about the issues you experienced with the water temperature and pressure. Our team wants nothing more than every guest's stay to be flawless. We're pleased to hear that apart from this, you found everything else to be wonderful. We hope to have another chance to impress you in the future.
Kain, it's great to know you had a satisfactory stay at the Hilton San Francisco Financial District. We trust our property and services met your expectations. We hope to have another chance to welcome you back for an even more enjoyable experience in the future.
2/10 Terrible
Samantha
26 Feb 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Samantha
Stayed 1 night in Feb 2024
Response from Customer Service on 27 Feb 2024
We appreciate your feedback, Samantha.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.
6/10 Okay
Shahin
26 Feb 2024
Ok
Shahin
Stayed 1 night in Feb 2024
Response from Customer Service on 26 Feb 2024
Shahin, it seems your recent stay met your essential needs, but did not exceed expectations. Your feedback is vital in guiding us toward improvements to enhance the guest experience for future visits. Thank you for sharing your thoughts.
8/10 Good
Marlene
25 Feb 2024
Marlene
Stayed 1 night in Feb 2024
Response from Customer Service on 20 Mar 2024
Thanks for the great rating, Marlene!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Hilton San Francisco Financial District soon, we'd love to have you back!
Manuel, your feedback about the room and TV setup is appreciated. We often make efforts to ensure our guests are comfortable and it's unfortunate that situations like yours occur. We've taken note of your feedback and it will certainly inform our future improvements. We hope you'll afford us another opportunity to deliver a better experience.
nice place, no free breakfast but staff was friendly.
Samuel
Stayed 2 nights in Feb 2024
Response from Customer Service on 23 Feb 2024
Samuel, it's great to hear that you had a satisfactory experience at Hilton San Francisco Financial District. We truly thank you for acknowledging the friendliness of our team members. Meanwhile, we strive to offer a range of dining options and regret if the absence of complimentary breakfast didn't meet your expectations. Nonetheless, we're looking forward to welcoming you back for another memorable experience.
8/10 Good
Natasha
22 Feb 2024
Natasha
Stayed 3 nights in Feb 2024
Response from Customer Service on 20 Mar 2024
Natasha, thank you for choosing Hilton San Francisco Financial District during your recent stay. We're glad to know that your experience was positive. We always aim to provide exceptional service and comfort to all our guests. Your feedback is greatly appreciated and we look forward to welcoming you back soon.
8/10 Good
Samantha
21 Feb 2024
Liked: Cleanliness
Samantha
Stayed 4 nights in Feb 2024
Response from Customer Service on 23 Feb 2024
Samantha, it's fantastic to see your positive rating for the Hilton San Francisco Financial District. It tells us you had a good experience, and it's what we always strive for. Your time to share this is truly appreciated. We look forward to welcoming you back for another enjoyable stay in the future.
8/10 Good
Maria
20 Feb 2024
Maria
Stayed 1 night in Feb 2024
Response from Customer Service on 21 Mar 2024
Maria, thank you for rating your experience at the Hilton San Francisco Financial District. We're glad to know that your stay with us met your expectations. We hope to welcome you back again for another delightful visit!
Maria, it's wonderful to hear that you appreciated the convenient location of Hilton San Francisco Financial District. We are delighted that proximity to local attractions contributed to your positive experience. We eagerly look forward to your next visit.
The balcony hotel room was beautiful, recommend it for anyone looking at it
Christian
Stayed 2 nights in Feb 2024
Response from Customer Service on 23 Feb 2024
Christian, it's wonderful to hear you enjoyed your stay with us at the Hilton San Francisco Financial District. Your suggestion about the balcony room will certainly be helpful to other travelers. We appreciate your recommendation and look forward to having you with us again in the future.
The room was very dusty and the bathroom was dirty
ALEJANDRO
Stayed 1 night in Feb 2024
Response from Customer Service on 19 Feb 2024
Alejandro, we're distressed to hear about your experience regarding the cleanliness of your room. Ensuring our rooms meet high hygiene standards is of utmost importance to us, so please rest assured that your comments will be shared with our housekeeping team. We appreciate your feedback and hope to have the opportunity to better serve you in the future.
Really nice property . Best china town a lot of food options near by .
Ryan
Stayed 2 nights in Feb 2024
Response from Customer Service on 18 Feb 2024
Ryan, it's wonderful to hear about your satisfying stay at the Hilton San Francisco Financial District. We're glad that you appreciated our strategic location, close to Chinatown with its wide variety of culinary delights. We look forward to the possibility of hosting you again.
Thanks, Luisa! It's outstanding your time at Hilton San Francisco Financial District was fantastic. We can't wait until your next visit!
10/10 Excellent
James
17 Feb 2024
James
Stayed 1 night in Feb 2024
Response from Customer Service on 21 Mar 2024
Thanks for the amazing rating, James!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hilton San Francisco Financial District!
Louissa, it's wonderful to hear about your stay at Hilton San Francisco Financial District! The rating you've given us shows that we've met your expectations. Thank you for choosing us, and we're looking forward to welcoming you back for another remarkable experience.
The property was safe, clean, modern, easy to navigate.
Kristin
Stayed 2 nights in Feb 2024
Response from Customer Service on 15 Feb 2024
Kristin, it's wonderful to hear that you found the Hilton San Francisco Financial District to be well-kept, contemporary, and user-friendly. Your safety is our top priority, so we're glad that this aspect stood out to you. We appreciate your feedback and look forward to your next visit.