Front of property – evening/night

Reviews of Hilton San Francisco Financial District

4 out of 5
Hilton San Francisco Financial District
750 Kearny St, San Francisco, CA

Reviews

7.8

Good

Rating 10 - Excellent. 1321 out of 2892 reviews" "
Rating 8 - Good. 676 out of 2892 reviews" "
Rating 6 - Okay. 410 out of 2892 reviews" "
Rating 4 - Poor. 232 out of 2892 reviews" "
Rating 2 - Terrible. 253 out of 2892 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Dioslaydis, Hialeah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 4 nights in Mar 2024
Response from Customer Service on 27 Mar 2024
Dioslaydis, thank you for sharing your comments. We're thrilled you found Hilton San Francisco Financial District's location to be handy for your trip. We hope your stay was enjoyable and we hope to see you again soon.

10/10 Excellent

juan, Hayward

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Wendy, West Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Customer Service on 26 Mar 2024
Wendy, it's truly heartwarming to see your perfect score. Thank you for choosing Hilton San Francisco Financial District. We hope you have many amazing memories from your stay and we're looking forward to your next visit.

10/10 Excellent

Eva

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay agin.
Stayed 1 night in Mar 2024
Response from Customer Service on 26 Mar 2024
Eva, it's splendid to hear you enjoyed your stay at the Hilton San Francisco Financial District so much that you would return. We eagerly anticipate your next visit.

10/10 Excellent

Nico

Stayed 1 night in Mar 2024
Response from Customer Service on 27 Mar 2024
Nico, thank you for your top rating of Hilton San Francisco Financial District on Expedia. We're delighted to know your stay was satisfactory and look forward to welcoming you back in the future.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Walking distance to many places.
Stayed 1 night in Mar 2024
Response from Customer Service on 26 Mar 2024
Linda, thank you for sharing your 5-star experience at Hilton San Francisco Financial District. It's great to hear that our prime location catered well to your exploration plans in the city. We appreciate your review and hope to welcome you back soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 24 Mar 2024
Thank you for the excellent rating, Jennifer!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hilton San Francisco Financial District! We look forward to hosting you again soon.

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 22 Mar 2024
Esmeralda, thank you for your positive rating! We're thrilled to know you enjoyed your stay at Hilton San Francisco Financial District. We hope to welcome you back soon for another exceptional experience.

10/10 Excellent

Zhengbo

good
Stayed 1 night in Mar 2024
Response from Customer Service on 20 Mar 2024
Zhengbo, we're thrilled to know that your stay at Hilton San Francisco Financial District met your expectations. We appreciate your feedback and look forward to seeing you again. Safe travels!

10/10 Excellent

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views.
Stayed 1 night in Mar 2024
Response from Customer Service on 20 Mar 2024
Javier, it's fantastic to hear you appreciated the views at Hilton San Francisco Financial District. Here's to hoping we see you again soon for another memorable experience.

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 20 Mar 2024
Dalton, it's delightful to know you had a wonderful experience at Hilton San Francisco Financial District. We appreciate your rating and we look forward to your next stay with us.

10/10 Excellent

Tiger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 19 Mar 2024
Tiger, thank you for your high rating! We're thrilled that your stay at Hilton San Francisco Financial District met your expectations. We value your patronage and look forward to welcoming you back in the future. Safe travels!

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could see Alcatraz from my room. Fast elevators wharf we were on the 27th floor. Amazing environment. Will be the only place I stay at in sf from now on
Stayed 1 night in Mar 2024
Response from Customer Service on 17 Mar 2024
Dalton, it's fantastic that you've found your go-to destination in the Hilton San Francisco Financial District. Our team is thrilled you enjoyed the fast elevators and stunning view of Alcatraz from your room. We look forward to your next stay. Safe travels until then.

10/10 Excellent

Marjoree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Service on 18 Mar 2024
Marjoree, thank you for taking the time to rate your stay at Hilton San Francisco Financial District. We're thrilled to know that you had a wonderful experience. We appreciate your feedback and hope to serve you again in the future.

10/10 Excellent

Astra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful views of the city from our room! Great central location, easy walking distance to many lovely bars and restaurants. This was our first time staying at this hotel and we'll definitely return. We've stayed in San Francisco many times, this hotel offers ease of access and great service in a fantastic walkable neighborhood that many others do not.
Stayed 1 night in Mar 2024
Response from Customer Service on 17 Mar 2024
Astra, it's delightful to read about your excellent experience at Hilton San Francisco Financial District. We're thrilled you enjoyed our central location and breathtaking city views. Your kind words about our service and convenience truly resonate with our commitment to providing memorable experiences. We're eagerly anticipating your next visit. Thank you for choosing us for your San Francisco stay.

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2024
Response from Customer Service on 17 Mar 2024
Thank you for the fantastic rating, Jennifer!We strive to make all of our guests feel welcome and relaxed during their time at Hilton San Francisco Financial District! We can't wait to see you again soon.

10/10 Excellent

Gabino

Stayed 1 night in Feb 2024
Response from Customer Service on 16 Mar 2024
Thank you for the wonderful rating, Gabino!It's fantastic you enjoyed your time at Hilton San Francisco Financial District so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of everything you need!
Stayed 1 night in Mar 2024
Response from Customer Service on 11 Mar 2024
Sophia, we can't tell you how thrilled we are to hear you enjoyed the conveniences Hilton San Francisco Financial District has to offer. It is always a pleasure to know our prime location provided easy access to all your needs. We can't wait to welcome you back for another delightful stay. Thank you for choosing us.

10/10 Excellent

Gayle, La Palma

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on 12 Mar 2024
Thanks for the outstanding rating, Gayle!We're delighted your time at Hilton San Francisco Financial District was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

2/10 Terrible

Ruben

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have pictures and videos of how dirty the room was left in. Blood on the pillow and sheets completely dirty
Stayed 1 night in Mar 2024
Response from Customer Service on 12 Mar 2024
Thank you for sharing your feedback with us regarding your stay. Please call the hotel and ask for the manager on duty to help resolve any issues you may have had, and thank you for letting us make this right.

8/10 Good

Windy

Liked: Cleanliness, staff & service, property conditions & facilities
We’d stay again. The only issue was our air conditioner wasn’t functioning properly.
Stayed 1 night in Mar 2024
Response from Customer Service on 11 Mar 2024
Windy, it's wonderful to know that you would choose Hilton San Francisco Financial District again. We appreciate you bringing the matter about the air conditioner to our attention. Ensuring a comfortable stay is our priority and our team is looking into it. See you on your next visit!

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! The only thing I didn’t like was paying for parking. Located in a busy area
Stayed 2 nights in Mar 2024
Response from Customer Service on 11 Mar 2024
Jasmine, thank you for sharing your delightful experience at the Hilton San Francisco Financial District. We're thrilled that you had a wonderful stay with us. We recognize parking in bustling areas can pose challenges and appreciate your understanding. We eagerly anticipate your next visit for an even more exceptional experience.

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 1 night in Mar 2024
Response from Customer Service on 11 Mar 2024
Cynthia, thank you for highlighting the cleanliness of Hilton San Francisco Financial District. We believe that a fresh and spotless environment is crucial for a delightful stay. We hope to welcome you back soon.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay!!
Stayed 1 night in Mar 2024
Response from Customer Service on 11 Mar 2024
Melissa, it's fantastic to hear that you enjoyed your stay at Hilton San Francisco Financial District! It's our mission to provide an excellent guest experience, so your feedback is greatly appreciated. Please consider us for your next visit to the area.

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was terrible. Toilet did not flush. Bathtub was cracked. Shower curtain torn.
Stayed 1 night in Mar 2024
Response from Customer Service on 11 Mar 2024
Michael, we regret to hear about the issues you faced with your bathroom. We strive to ensure every guest has a comfortable stay, and your experience does not reflect our usual standards. We've taken note of your concerns and our maintenance team is now working to rectify them. We hope for an opportunity to offer you a more satisfactory stay in the future.

10/10 Excellent

Spencer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the bar tender
Stayed 1 night in Mar 2024
Response from Customer Service on 10 Mar 2024
Thank you for the fantastic rating, Spencer!It's outstanding you had such a wonderful experience at Hilton San Francisco Financial District. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Customer Service on 10 Mar 2024
Trevor, it's wonderful to hear your stay at the Hilton San Francisco Financial District was excellent. We appreciate your valuable feedback and look forward to welcoming you back on your next visit to the city. Safe travels!

10/10 Excellent

Timothy, los altos hills

Stayed 1 night in Mar 2024

10/10 Excellent

IVAN

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was very calm and quiet. Staff was very hospitable. 10/10 recommend
Stayed 1 night in Mar 2024
Response from Customer Service on 5 Mar 2024
Ivan, thank you for sharing your exceptional experience at Hilton San Francisco Financial District! We're thrilled that our peaceful location and the warm hospitality of our team members added to the enjoyment of your stay. Your high recommendation is greatly appreciated. We're looking forward to your next visit.

8/10 Good

wen wang

Stayed 1 night in Mar 2024
Response from Customer Service on 25 Mar 2024
Wen, thank you for taking the time to rate your stay at Hilton San Francisco Financial District. We're glad to see that you had a positive experience with us. Should you have any specific feedback, feel free to share with us, as it helps us provide you and future guests with improved services and facilities. We look forward to welcoming you back soon.

4/10 Poor

Sharda

Stayed 3 nights in Feb 2024
Response from Customer Service on 1 Mar 2024
Sharda, it's unfortunate your experience was not up to your expectations. It's crucial for us to learn from your feedback. We hope to have the chance to serve you better in the future.

10/10 Excellent

Chauncey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here for 1 night with family. My mother had an interview for US citizenship at USCIS building and it’s a walking distance.
Stayed 1 night in Feb 2024
Response from Customer Service on 27 Feb 2024
Chauncey, thank you for sharing your experience. It's thrilling to know that you and your family enjoyed your stay at Hilton San Francisco Financial District. The hotel's convenience to the USCIS building is indeed greatly appreciated by our guests. We hope to have the privilege of accommodating you on future family excursions.

6/10 Okay

Jimmy

Liked: Cleanliness, staff & service
Zero shower pressure and it was either freezing cold or scorching hot, and the sink only had hot water out of both sides. Other than that everything was wonderful
Stayed 2 nights in Feb 2024
Response from Customer Service on 27 Feb 2024
Jimmy, it's disheartening to read about the issues you experienced with the water temperature and pressure. Our team wants nothing more than every guest's stay to be flawless. We're pleased to hear that apart from this, you found everything else to be wonderful. We hope to have another chance to impress you in the future.

8/10 Good

Kain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on 27 Feb 2024
Kain, it's great to know you had a satisfactory stay at the Hilton San Francisco Financial District. We trust our property and services met your expectations. We hope to have another chance to welcome you back for an even more enjoyable experience in the future.

2/10 Terrible

Samantha

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on 27 Feb 2024
We appreciate your feedback, Samantha.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

6/10 Okay

Shahin

Ok
Stayed 1 night in Feb 2024
Response from Customer Service on 26 Feb 2024
Shahin, it seems your recent stay met your essential needs, but did not exceed expectations. Your feedback is vital in guiding us toward improvements to enhance the guest experience for future visits. Thank you for sharing your thoughts.

8/10 Good

Marlene

Stayed 1 night in Feb 2024
Response from Customer Service on 20 Mar 2024
Thanks for the great rating, Marlene!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Hilton San Francisco Financial District soon, we'd love to have you back!

6/10 Okay

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super small room tv in my room very bad position
Stayed 1 night in Feb 2024
Response from Customer Service on 26 Feb 2024
Manuel, your feedback about the room and TV setup is appreciated. We often make efforts to ensure our guests are comfortable and it's unfortunate that situations like yours occur. We've taken note of your feedback and it will certainly inform our future improvements. We hope you'll afford us another opportunity to deliver a better experience.

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
nice place, no free breakfast but staff was friendly.
Stayed 2 nights in Feb 2024
Response from Customer Service on 23 Feb 2024
Samuel, it's great to hear that you had a satisfactory experience at Hilton San Francisco Financial District. We truly thank you for acknowledging the friendliness of our team members. Meanwhile, we strive to offer a range of dining options and regret if the absence of complimentary breakfast didn't meet your expectations. Nonetheless, we're looking forward to welcoming you back for another memorable experience.

8/10 Good

Natasha

Stayed 3 nights in Feb 2024
Response from Customer Service on 20 Mar 2024
Natasha, thank you for choosing Hilton San Francisco Financial District during your recent stay. We're glad to know that your experience was positive. We always aim to provide exceptional service and comfort to all our guests. Your feedback is greatly appreciated and we look forward to welcoming you back soon.

8/10 Good

Samantha

Liked: Cleanliness
Stayed 4 nights in Feb 2024
Response from Customer Service on 23 Feb 2024
Samantha, it's fantastic to see your positive rating for the Hilton San Francisco Financial District. It tells us you had a good experience, and it's what we always strive for. Your time to share this is truly appreciated. We look forward to welcoming you back for another enjoyable stay in the future.

8/10 Good

Maria

Stayed 1 night in Feb 2024
Response from Customer Service on 21 Mar 2024
Maria, thank you for rating your experience at the Hilton San Francisco Financial District. We're glad to know that your stay with us met your expectations. We hope to welcome you back again for another delightful visit!

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Feb 2024
Response from Customer Service on 19 Feb 2024
Maria, it's wonderful to hear that you appreciated the convenient location of Hilton San Francisco Financial District. We are delighted that proximity to local attractions contributed to your positive experience. We eagerly look forward to your next visit.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
The balcony hotel room was beautiful, recommend it for anyone looking at it
Stayed 2 nights in Feb 2024
Response from Customer Service on 23 Feb 2024
Christian, it's wonderful to hear you enjoyed your stay with us at the Hilton San Francisco Financial District. Your suggestion about the balcony room will certainly be helpful to other travelers. We appreciate your recommendation and look forward to having you with us again in the future.

10/10 Excellent

ALEJANDRO

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was very dusty and the bathroom was dirty
Stayed 1 night in Feb 2024
Response from Customer Service on 19 Feb 2024
Alejandro, we're distressed to hear about your experience regarding the cleanliness of your room. Ensuring our rooms meet high hygiene standards is of utmost importance to us, so please rest assured that your comments will be shared with our housekeeping team. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property . Best china town a lot of food options near by .
Stayed 2 nights in Feb 2024
Response from Customer Service on 18 Feb 2024
Ryan, it's wonderful to hear about your satisfying stay at the Hilton San Francisco Financial District. We're glad that you appreciated our strategic location, close to Chinatown with its wide variety of culinary delights. We look forward to the possibility of hosting you again.

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Customer Service on 19 Feb 2024
Thanks, Luisa! It's outstanding your time at Hilton San Francisco Financial District was fantastic. We can't wait until your next visit!

10/10 Excellent

James

Stayed 1 night in Feb 2024
Response from Customer Service on 21 Mar 2024
Thanks for the amazing rating, James!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hilton San Francisco Financial District!

10/10 Excellent

Louissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Service on 19 Feb 2024
Louissa, it's wonderful to hear about your stay at Hilton San Francisco Financial District! The rating you've given us shows that we've met your expectations. Thank you for choosing us, and we're looking forward to welcoming you back for another remarkable experience.

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was safe, clean, modern, easy to navigate.
Stayed 2 nights in Feb 2024
Response from Customer Service on 15 Feb 2024
Kristin, it's wonderful to hear that you found the Hilton San Francisco Financial District to be well-kept, contemporary, and user-friendly. Your safety is our top priority, so we're glad that this aspect stood out to you. We appreciate your feedback and look forward to your next visit.