Ratings based on 2,922 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Good hotel with great location!!

Posted 31-Jul-2015
Pros: Good Hotel with a great location!
Cons: More information should be given on website about transportation to and from airport. ran into difficulties and hotel staff were unable to help.
Location: Close to Union Square. The centre of San Francisco!!
All staff were great!! The room was good in a great location. Would definitely stay there again!!
3 out of 5
by A verified traveller from Chicago IL

Don't expect much

Posted 30-Jul-2015
Pros: good location - in middle of most places
Cons: Friendly staff, smile please
Location: So much in Union Square
Hotel staff is unfriendly and not helpful. Room was old and worn . Fitness center was small with broken equipment. Elevator was "under construction" our entire 4 day stay so it was inconvenient.
2 out of 5
by A verified traveller from Nantes

Prix exorbitant par rapport au service.

Posted 30-Jul-2015
Pros: Pas grand chose hormis l'emplacement
Cons: Propreté et amabilité du personnel
Location: Quartier animé et central à SF
Vieillot, pas propre. Il a fallu réclamer pour obtenir un geste commercial (4 petits déj offerts) suite à la panne d'ascenseur. Seul point positif : emplacement très bien à Union Square. Piscine pas géniale. Prix du parking très élevé. Nous ne le recommandons pas.
3 out of 5
Recommended
for Everyone
by A verified traveller from Nara

"Historic" is old

Posted 29-Jul-2015
物価の高いサンフランシスコで、交通至便、立地抜群のホテルとしては高くないと言える。ただ、設備が古く、洗面台の下から水漏れがしたり、エアコンの調整ボタンが利かなかったり、古いということが理由にならない問題もあったように思う。 全体的には歴史を感じる、過ごしやすいホテルではありました。
2 out of 5
by A verified traveller from UK

Hotel was old and room small.

Posted 29-Jul-2015
The Bell man was the rudest I've ever encountered. Not a great start The room was tucked away around the back with a view of air on pipes and a wall! Room was old smelt musky but did have the two beds as promised Storage space so limited we were tripping over bags constantly. Must be better value hotels in San Fransico Only positive was its great location.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to every tourist attraction

Posted 29-Jul-2015
Pros: It was close to every tourist attraction in the city of San Francisco. It was centrally located. The overall service was great.
Cons: The staff could be a lot more friendly and cater to the needs of the guest.
Location: The location was very convienent to all tourist attractions and places to eat and shop.
Great hotel and I enjoyed my stay. There were problems in the dining area, they were very slow to wait or assist me. The last day there were elevator problems and I was located on the 4th floor and had to take the stairs up and down.
5 out of 5
Recommended
for Everyone
by A verified traveller

In the heart of San Francisco: surprisingly good!

Posted 29-Jul-2015
Pros: Simplicity, clean, uncomplicated.
Cons: Complementary light food in the morning and in the room.
Location: This Hotel is by Union Square, so closest to all the great shops and restaurants. It's a fair walk to the financial district and waterfront.
I wanted a reasonably priced hotel in the heart of SanF for 2 nights, after a long transatlantic flight and before transferring to student accommodation. Despite the location, which is very busy and dirty. The hotel was a pleasant surprise. The entry lobby was clean, check-in was not complicated and staff were friendly. Wifi was reliable. My room was small, but had all what I needed in perfect working order. More importantly, it was clean. The bed was super comfortable! However, there was no view and my room was right next to the stairs, so there was occasional foot traffic. These shortcomings didn't bother me because my intention was only to retire to the room. Needless to say, I was very impressed for the price and cried when I moved into my grotty student digs!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Good Union square location near cable car station

Posted 28-Jul-2015
Good central location for first time San fran tourists. Nice pool in the courtyard. We had one somewhat reasonable rate for one day then the rate went up substantially the following day, due to a "convention in town" even though they were not sold out.
3 out of 5
Recommended
for Everyone
by A verified traveller from california

I stayed there because I participated in marathon

Posted 27-Jul-2015
The staff was incredible but the plumbing in my bathroom was ancient & needed work. They asked u to conserve but it took nearly four mins for the water to heat in my shower & the tub drain was very slow to drain.
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Excellent location for shopping

Posted 27-Jul-2015
This hotel is just off Union Square and ideal for all shops, Macy's just one block away. The Grill Restaurant serves excellent food but does get very busy so book to avoid waiting 30-40 mins for a table. The rooms are very noisy, doors banging all night, maybe we were unfortunate.