Ratings based on 2,912 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from california

I stayed there because I participated in marathon

Posted 27-Jul-2015
The staff was incredible but the plumbing in my bathroom was ancient & needed work. They asked u to conserve but it took nearly four mins for the water to heat in my shower & the tub drain was very slow to drain.
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Excellent location for shopping

Posted 27-Jul-2015
This hotel is just off Union Square and ideal for all shops, Macy's just one block away. The Grill Restaurant serves excellent food but does get very busy so book to avoid waiting 30-40 mins for a table. The rooms are very noisy, doors banging all night, maybe we were unfortunate.
3 out of 5
Recommended
for Everyone
by A verified traveller

excellent location

Posted 26-Jul-2015
Pros: Location
Cons: Update rooms
Location: Lots of shops nearby. Short taxi ride to all the main attractions
Hotel is perfectly adequate if a little dated. One of the 2 lifts was out of order for all 4 days we stayed and the other broke down on 2 occasions (once trapping people for some time).
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington

Wonderful Hotel

Posted 24-Jul-2015
Pros: Location and style
Cons: Nothing!
Location: Shopping, restaurants, art galleries, tourist sights
I had a wonderful stay at the Handlery. It is a beautiful, classic, hotel right on Union Square with easy access to shopping, restaurants, art museums, and sights around town via the cable cars, trolleys, and short walks. If you love beautiful, classic, architecture, then this is the place for you to stay. The staff at the hotel was friendly, jolly, and helpful. I would love to stay here again!
4 out of 5
Recommended
for Couples
by A verified traveller

Nice hotel at Union Square.

Posted 21-Jul-2015
Pros: Location.
Location: Located at Union Square, very conveniently close to everything.
Good hotel with excellent central location. Nice, clean and has a outdoor pool.
3 out of 5
by A verified traveller

Posted 20-Jul-2015
Great location close to all of the action in downtown San Francisco. The staff was quite friendly & helpful. The room itself, however was very small, old/outdated with meager ammenities. The bed was uncomfortable & small; the bathroom was tiny. All in all, you are paying for the location, not the room. It probably would have been more tolerable if I was traveling alone. I would not stay here again voluntarily or recommend this hotel
4 out of 5
Recommended
for Couples
by A verified traveller from Brisbane, Australia

Good location for "hop on hop off" tours

Posted 14-Jul-2015
Pros: The main thing was it's location.
Location: Located near Union Square it has easy access to bus tours & cable car. If you have cash to splash, high end shops are close.
Got an early check in & a late check out, as well as having the hotel look after our luggage until 6:00pm on the day we left. The staff were courteous & did there job without fuss.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location.

Posted 13-Jul-2015
Hotel was fine,older and well maintained.Staff was helpful and you could not be in a better location.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Jul-2015
Gammalt och därför rätt slitet hotell i bra läge vid Union square.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel!

Posted 11-Jul-2015
Pros: Everything.
Location: Great places to eat within 3 minute walk.
Rooms comfy. Good air-con. Great facilities. Staff very nice, most were able to answer all our questions with knowledge. Gave us early check-in without charge as the room was ready.