Ratings based on 3,661 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Alberta Canada

Nice hotel

Posted 01-Aug-2015
Pros: I really liked the location
Cons: A microwave would have been nice or coffee maker. I didn't always want to get dressed to go get a coffee.
Location: The location was great. Lots to do in the union square area.
It was a good stay. I knew the rooms were going to be small, so I was prepared. We didn't always get soap or bath salts when they were needed. The staff was very helpful with planning our outings. I'd stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller from San Francisco, CA

Great Hotel - Great Location

Posted 30-Jul-2015
Cons: only con is the bathroom doors should open outwards instead of inwards due to the toilet.
easy check in, pleasant staff, great location, clean guest room, walk in closet. VERY much enjoyed my stay :)
5 out of 5
Recommended
for Everyone
by A verified traveller from Union Square San Francisco,CA

Great hotel located in the middle of everything.

Posted 26-Jul-2015
Loved our stay at the chancellor. Clean rooms and very attentive staff!
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles.

Great location, great price, value for money.

Posted 23-Jul-2015
Pros: Great location. In an area where hotels are either pricey or smaller than a closet, this one delivers a good sized room at great price.
Cons: Rooms have fans, would of preferred AC, but that is a personal choice.
Was at hotel for business. Arrived early and room was ready. There was cold water and snacks in the lobby. Room was great. Something cool and different is they had a pillow menu, where you could pick the type of pillow you wanted.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, in the middle of everything.

Posted 22-Jul-2015
Pros: Cute, comforting, clean, nice decor, beds were very comfortable, in the middle of downtown. Cons: The rooms were small for me, and kinda stuff air conditioning wasent working as well, the wifi was not connectable.But i would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller from sydney australia

Great location and staff

Posted 15-Jul-2015
Pros: Location and friendly staff
Cons: Had no problems
Location: close to restaurants, cable cars all bus tour pick up areas and shopping precinct. Easy to get around
great location and staff who went out of their way to assist. Especially appreciated the late checkout. Would recommend to anyone visiting San Fran. Rooms serviced and cleaned in prompt manner
3 out of 5
Recommended
for Everyone
by A verified traveller

Centric Hotel

Posted 08-Jul-2015
Love San Francisco! Trolley stops right outside hotel awsome! Rooms are small and no ac/heater but provided a portable heater. Comfortable stay.
4 out of 5
Recommended
for Everyone
by A verified traveller from sydney

Classic comfort

Posted 05-Jul-2015
Pros: Clean, comfortable and homely.
Location: A central location in the middle of excellent shopping.
A comfortable hotel that pays attention to the small details.
5 out of 5
Recommended
for Everyone
by A verified traveller from los angeles, ca

Sweet

Posted 04-Jul-2015
Very pleasant experience. Super clean, nice older hotel with a lot of charm. Complementary water, coffee and cookies in the lobby. Rooms are well decorated, clean. Location is in the heart of everything. Would stay again!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Jul-2015
Great hotel, very clean and good staff in a superb location. Can't fault it!