Ratings based on 2,757 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Noisy hotel in a busy area

Posted 29-Oct-2014
Cons: Replace the windows with double pane glass to block out street noise.
I stayed at this hotel for one night since I needed to an appointment early the next morning nearby. The room was small but clean with a comfortable bed and a nice desk for working. Unfortunately even with the windows closed the noise from the street was very loud all night.
5 out of 5
Recommended
for Everyone
by A verified traveller from Lancaster, PA

A Neighborhood Gem!

Posted 29-Oct-2014
Pros: The staff were simply wonderful and the best asset of the hotel!
Cons: Some of the rooms could do with some sprucing up.
Location: Located right in the heart of union square!
We had a wonderful stay at the Chancellor Hotel. It was located right in the heart of union square and close to many wonderful things to do and see. The staff were simply wonderful, from those checking you in and working the front desk to the very friendly staff working in the restaurant. The rooms are rather small but as you do not really spend a lot of time in your room it's hardly noticeable. The hotel has lots of charm and character - something you will not find in chain hotels. The Chancellor Hotel is truly unique, I would highly recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveller from Anaheim CA

Nice hotel and comfortable

Posted 23-Oct-2014
On a business trip and was pleasantly surprised with the quality of the accommodations and the location. Flew into Oakland, took Bart to the Powell Street station and a short walk to the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from montreal

Great location

Posted 21-Oct-2014
Location was great--right downtown. Plenty of restaurants and shopping, public transit. Room was comfortable and clean, although the hotel could do with a little reno job.
4 out of 5
Recommended
for Everyone
by A verified traveller from Santa Cruz

Nice hotel with old style charcter

Posted 21-Oct-2014
Pros: It was right on Union Square
Cons: If there was air conditioning
Great customer service, clean hotel, a little noisy because of the location on Union Square, definitely not disappointed. Got this hotel at a good price.
3 out of 5
Recommended
for Everyone
by A verified traveller

Convenient to Union Square

Posted 19-Oct-2014
Cons: Bigger rooms airconditioning
Close to Union Square,shops and cable car. Also very handy to some nice restaurants. Excellent staff especially Mao at breakfast. On the negative side hotel room bit small.
3 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Close to union square. No Air Conditioning

Posted 16-Oct-2014
Pros: Location, Charm.
Cons: Airconditioning?
Room was older, but very clean. No air conditioning so I wouldn't stay there during a hot spell.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice and in the middle of everything

Posted 14-Oct-2014
Pros: cool, old hotel; central location; nice staff
Cons: restaurant and room service close at 9:30, that's a little early
Location: It's right in union square, super central, but also a very busy touristy area. if you're looking for tranquil, this ain't it.
Very solid hotel in the heart of SF. Courteous staff, good breakfast, the room was small, but the bathtub was enormous. I'd stay there again, no question. 4 minute walk to Bart and Muni. It's a little loud, but the windows are actually very effective in blocking noise.
1 out of 5
Recommended
for Everyone
by A verified traveller from h

Posted 14-Oct-2014
Very good for all day serve coffee and muffin and cookie.
4 out of 5
Recommended
for Everyone
by A verified traveller

Near Union Square

Posted 14-Oct-2014
Pros: Clean, great location, wi-fi. Loved the farrow for breakfast and other healthy options.
Cons: Very noisy area of town. Air conditioning.
Location: If you are a good walker, everything is accessible. Excellent restaurants nearby, street car just outside.
Great central location. Rooms are very small, but clean and with all necessary amenities. Loved the on site restaurant, healthy food options, 24/7 coffee and hot water in the lobby. Only read complaint was no air conditioning and it is a very noisy area with and without the window open.