Ratings based on 2,701 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel. Great Location.

Posted 19-Aug-2014
Nice staff. Walking distance to almost everything including AT&T Park. Bed was comfortable, shower was average, room was clean but small. Would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Brisbane

Central SF location, old compact hotel

Posted 17-Aug-2014
Pros: Central location, discount on the breakfast for first day helped us get oriented. Very good service from staff who helped relocate us to diff room
Cons: It is what it is, I think it's shortcomings will be take it or leave it with such an historic building.
Location: Right on Union Square, direct access to fine shopping, cable car and tour buses. Right in the centre of the action.
Very good service from the staff. The Chancellor is a 1914 era hotel, very compact rooms and hallways. No air-con, overhead fan only. Water pressure in shower is very weak. Rooms are compact. Be aware that if located on the front side of the hotel it will be very noisy from traffic and trams. If you are looking for location, this can't be beat.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel, fantastic location

Posted 11-Aug-2014
Pros: The staff are very friendly and helpful. It's location on Union Square. Close to all means of transportation.
Cons: I understand that the beds cannot be increased in size due to the small rooms, however, an increase in the quality of mattresses would be nice
Location: located on Union Square, shopping district, close to the subway, trolly car ride, walk to the piers, close to museums and art galleries
The Chancellor Hotel is a historic building with lots of character. The rooms are small, however, because of its location, we really didn't spend much time in our room except to sleep.
4 out of 5
Recommended
for Everyone
by A verified traveller from Auckland, NZ

A brief stop in San Francisco

Posted 10-Aug-2014
Pros: Could be a little difficult for those that cant handle the background noises of a city. We were on the 12th floor so were fine.
Cons: The girl serving behind the bar was quite rude. She acted like she just didn't want to be there and it wasn't just us - she was rude to others.
Location: Union Square, shopping, downtown San Fran - lovely.
Chancellor Hotel on Union Square is a great place to stay. It is small, comfortable, central and affordable. If you are looking for a flash hotel then this isn't you. It is an older style building with classic San Francisco interior - classy and timeless. The rooms are small but sufficient. There is no air conditioning but you don't really need it. For us it was perfect for our short stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from Modesto, CA

4 star quality at 3 star price

Posted 10-Aug-2014
This is a great little hotel right next to Union Square. Rooms are small (it is San Francisco after all) but very comfortable. Tiny bathroom but able to fit a great deep bathtub. And they even provide bath salts for you. The staff was very friendly. What more could you want.
4 out of 5
Recommended
for Everyone
by A verified traveller from wellington, Fl

Great location great staff

Posted 06-Aug-2014
Loved the location. The staff was awesome. The hotel is old and being updated nicely but the rooms are small and the bathroom is tiny. I would definitely stay here again.
5 out of 5
by A verified traveller from Sydney

Excellent, central location...

Posted 05-Aug-2014
The perfect place to stay for a central location with easy access to all San Fransisco has to offr, good, clean rooms and good quality bedding, towels. Only down side was lack of air conditioning in the room however windows open and fans available.
4 out of 5
Recommended
for Couples
by A verified traveller from Australia.

Nice hotel, central & close to Union Square.

Posted 01-Aug-2014
Pros: Staff, central, close to attractions.
Cons: Air conditioning & in room fridge.
Location: Central to Union Square, shopping, transport, cable cars.
Pleasant hotel & staff. Central to Union Square, cable cars, taxi, shopping and restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Jul-2014
Chancellor Hotel has a great location in Union Square. Easy access to the BART to get to the airport. Walking distance to most of the major attractions. Bed was comfortable and the staff was really friendly. Would highly recommend to a friend. Can't beat the location and service at this price point.
4 out of 5
Recommended
for Everyone
by A verified traveller from Danville, CA

Central location for nightlife

Posted 22-Jul-2014
Pros: Proximity to nightlife
Cons: Quality of in suite bathrooms is not unclean, but could definitely use an updating...
Location: Only stayed one night to go out on the town, but being next to Union Square there is a lot of shopping and the SF Embarcadero isn't too far off.
Stayed here to go out downtown with some friends from who had never been to the US/California before. Didn't want a hotel that was dumpy and needed something centrally located with easy access to local bars and clubs, without breaking the bank. This hotel had a substantially lower price point than any others nearby and was also close to night life (Rube Skye, Infusion Lounge, The Irish Bank, etc.) so we went with it. Not a disappointing decision, but would NOT recommend staying for long periods of time as the rooms are small, bathrooms are very outdated (room furnishings are not) and there is no air conditioning.