Ratings based on 3,576 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller

very good

Posted 26-May-2015
very good place to stay in SF, perfect location for tourists. Not recommended for family with kids - small room in busy downtown. They don't have complimentary breakfest which is good ( usually junk in the hotels ), but they serve delicious coffee and tea with very tasty cookies 24h!! You can buy very tasty breakfest in hotel's restaurant in good price.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom RI

Nice hotel in the middle of everything

Posted 25-May-2015
Pros: The location, the coffee and the staff.
Cons: Room was a bit small for us.
Location: In the middle of Union Square it is close to a cable car pick up, Chinatown, the Financial district and not too far a walk to the Embarcado.
The hotel is really nice, although the room was small it was well appointed and very clean. It is in the middle of Union square and was easily accessible via the trolley or walking. We had a car and opted for the valet parking which added an additional $45 dollars a night to our bill but it was worth the cost, so if you have a car while visiting add the price to the estimate of your cost. They had coffee available all day and night, even decaf which was very tasty as well as snacks. The front desk and all the staff were very nice.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Hamburg, Germany

Gut gelegenes Stadthotel

Posted 25-May-2015
Pros: Die Lage; das ruhige Zimmer im 13.Stock, gut ausgestattet; das Frühstücksangebot mit der netten Bedienung
Cons: Das Badezimmer sollte renoviert werden. Das Personal am Empfang sollte freundlicher sein.
Location: Am Union Square; von dort ist alles zu Fuß oder per Verkehrsmittel ( cable car, Bus ) sehr gut zu erreichen
Für unsere Erkundung der Stadt San Francisco war das Chancellor Hotel ideal.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom 서울

시내 중심의 합리적인 가격대

Posted 24-May-2015
정말 다운타운 중심에 있어 접근성이 좋은 곳임. 객실은 좀 낡고 좁지만 청결하고 지내기에 불편하지 않음. 샌프란시스코의 물가를 감안할 때 합리적인 가격대에 만족할 만한 곳임.
4 out of 5
Recommended
for Couples
by A verified traveller

Good value hotel close to Union Square

Posted 22-May-2015
Pros: Good value, friendly staff
Cons: Air con
Location: Very central
Two night stay while meeting friends in San Francisco. Good location for sightseeing and cable cars.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom aus

Great hotel, felt safe, great locatiodn

Posted 21-May-2015
Safe, great clean and neat. no a.c. but it is not required, opening windows onto union square was great. Has great character. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom inland empire, ca

Great location... Great Staff!!

Posted 21-May-2015
Perfect location in Union Square. Entire staff very nice. Rooms are very clean with a good amount of space. Only downside was noise from street. We were on 4th floor facing Powell street. Not a huge deal and was a good experience being in the city! Highly recommended...
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Kent UK

Excellent hotel

Posted 20-May-2015
Pros: Liked all aspects of hotel
Cons: Cannot think how it might be improved
Location: Excellent location in centre of San Francisco
Excellent hotel in superb location, convenient for most SF touristy spots. Welcoming and helpful staff. No complaints, only fulsome praise.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom North Vancouver, BC

Nice hotel, nice staff

Posted 19-May-2015
Pros: Great location.
Cons: Air conditioning.
Location: Everything is easily accessible by trolley car or walking.
Stayed for 2 nights in May. Other than the lack of air conditioning, we found the hotel very comfortable and the staff went above and beyond to make our stay enjoyable. We were able to check in early upon our arrival which was great and housekeeping made sure our stay was enjoyable as well. Hotel staff seem happy which always makes for a great experience.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Atlanta,GA

Great Deal for San Francisco

Posted 19-May-2015
I went to San Drancisco with my sister to explore the city. we stayed in the hotel for 3 nights. the building is old historical hotel exactly on Union Square which makes it the best location to go everywhere in the city. the cable cars stop right infront of the hotel, as well as many busses and trolleys . great location for shopping and fine dining . the only minus is that the rooms are not very large but it is normal for downtown hotel in San Fran, and the rate for this hotel is much cheaper that any other around. go for it if you want nice, clean and affordable place in the best location of the city. and there are always complimentary cookies and coffee