Ratings based on 1,578 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Easy to walk to most attractions

Posted 31-Aug-2014
The rooms are small and there is a feeling of history to the place but it was comfortable and the staff was very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Aug-2014
Pros: Location
Cons: Update the rooms. Better air condition.
Front staff very helpful. Great location in Union square.
3 out of 5
Recommended
for Everyone
by A verified traveller from Gisborne New Zealand

Close to Union Square very central

Posted 25-Aug-2014
Pros: The staff and the cleanliness
Cons: Needs a refit
Location: Cable car, tours, bike hire
Staff were amazing, disappointed about room/hotel for price value
2 out of 5
by A verified traveller from New Zealand

Good location but that's about all

Posted 24-Aug-2014
Pros: It's location.
This hotel is in a great location but it is very old and needs revamping. We had requested a room with city views - that turned out to be looking at the brick wall of another very old building just a few metres away from our window which made the room very dark and dreary. The bed was quite comfortable but noise from just general conversation in the hallway at night was annoying. We would not stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice and close to central of city.

Posted 17-Aug-2014
The building is little old but it is close to everywhere you can go. The hotel staffs very nice and helpful, they really help us to find every where we can go and show directoin to find a good resturant and other place.
4 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

Elegant and Classy!

Posted 04-Aug-2014
Located in Union Square, this historic and classic hotel is perfect for a stay in San Francisco! Clean and reasonably priced rooms.
4 out of 5
Recommended
for Couples
by A verified traveller from Toronto

Good location

Posted 31-Jul-2014
Pros: People.
Cons: Fixing the window screen and fixture.
Location: Good location for shopping.
Boutique type of hotel. Excellent location and close to all shops. Cannot expect premium amenities or modern decor, though appreciate the history as this hotel has a hundred year of history. Staff very helpful and friendly. Enjoy our stay and pleased with the value,
5 out of 5
Recommended
for Everyone
by A verified traveller from california

Great downtown location.

Posted 22-Jul-2014
Second time to stay here. Very nice and quiet. Great place to rest and close to many things.
3 out of 5
by A verified traveller

Different then advertised

Posted 21-Jul-2014
Pros: Has a character
Cons: Update!
Location: Excellent location
Stuffy and loud. Worse condition then on the pictures. That all would be fine but not for this rate.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location and nice hotel

Posted 21-Jul-2014
Pros: Cleanliness and location
Cons: Parking prices
Everything was outstanding. Location is perfect and prices were very reasonable for the majority