Ratings based on 2,678 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Oregon

Close to Airport

Posted 25-Nov-2014
Pros: Great toiletries, without the hotel name imprinted (ha ha - to be featured in our guest room!) Plentiful and varied breakfast buffet.
Cons: The bed linens were way too skimpy, with a single top sheet and thin blanket. There was a stiff quilt folded at the bottom of the bed.
Location: We didn't stay long enough to visit the area.
We stayed here for one night when dropping our daughter off at the airport. It was convenient, right off the freeway. Several restaurants within walking distance. The airport shuttle arrived every half hour, with no need for reservations. Staff offered to let our daughter stay in the room past checkout if needed, and were accommodating to our needs.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Nov-2014
Very glad with customer service and location of hotel.
Comment from Hotel Management
22-Nov-2014 by Brian, Hotel Management
Thank you for commenting on our great service as well as our convenient location. Your patronage is appreciated!
3 out of 5
Recommended
for Everyone
by A verified traveller

Reasonable for the price in the area

Posted 18-Nov-2014
Pros: Staff was excellent.
Cons: Beds weren't the most comfortable.
Location: Great location, close to BART into San Fran. Parking is free there after 3.
Great staff. Average food and average bed. Requesting extra pillow would've helped.
Comment from Hotel Management
25-Nov-2014 by Brian, Hotel Management
Thank you for commenting on our excellent team, reasonable prices, and complimentary breakfast. We are replacing our mattresses during our current renovation. We appreciate your business, and look forward to serving you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveller

NIce hotel, good value

Posted 17-Nov-2014
Good location, great view of the Bay, excellent complimentary breakfast, free parking, nice rooms, great staff!
Comment from Hotel Management
25-Nov-2014 by Brian, Hotel Management
Thank you, Rosy, for commenting on our good value, scenic views of the San Francisco Bay, and great staff. We sincerely appreciate the accolades, and look forward to serving you again soon!
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Lansdale, PA

Very convenient for travel to airport.

Posted 17-Nov-2014
Pros: Free Breakfast options were fantastic.
Free shuttle runs only every 35min. Hotel accommodations were very satisfactory.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Westchester county, NY

Very nice hotel near airport.

Posted 12-Nov-2014
Pros: very quiet for being an airport hotel. Super clean and fresh
Cons: We were behind the elevator shaft and the bed was on that wall so we could hear the elevator activate. Not too bad though...
Location: Personally, this is an airport hotel, but I would stay if needed to be anywhere in that area of SF..
Great entrance, lounge and breakfast area. Large assortment of breakfast items and coffee and cookies available always. Room was nice size and view was lovely of the water and bridge. Friendly, professional staff. I would highly recommend this hotel especially for the price and amenities offered.
Comment from Hotel Management
25-Nov-2014 by Brian, Hotel Management
Thank you, Tishy, for commenting on our quiet setting, clean rooms, and friendly team. We appreciate the high recommendation, and look forward to your return!
3 out of 5
by A verified travellerfrom LA

Bad Hotel Shuttle

Posted 12-Nov-2014
The hotel do located near SFO, but the hotel shuttle sucks!!! You may stand outside for an hour without having a Bay Landing Hotel shuttle coming. If you choose to take the Bart(metro) , you gotta walk for half hour. If you take the bus, it runs every 60mins. I was forced to take the taxi, which made me very unsatisfied during this trip!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom PA

Nice hotel, friendly staff, good breakfast.

Posted 11-Nov-2014
Pros: Convenient location, clean and friendly stafff
Cons: Update the furniture, recover the chairs in the breakfast area.
Location: Easy to get to the airport, BART, and an easy drive into San Francisco. Lots of good restaurants nearby.
This is the 3rd time I have stayed at Bay Landing. It is a nice clean hotel with a convenient location. Breakfast was good. The hotel needs to updated though. Some of the upholstery on the chairs in the breakfast area were badly frayed and the room furniture needed some tender care, but it was a good hotel to stay at and visit the city.
Comment from Hotel Management
25-Nov-2014 by Brian, Hotel Management
Thank you for your continued loyalty to Bay Landing. We are pleased to hear that you have experienced our friendly staff as well as enjoyed our complimentary breakfast. We are currently undergoing a renovation, and will be replacing the chairs in the breakfast area, as well as working on the furniture in our guest rooms. We look forward to seeing you again for your fourth stay!
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Toronto, Canada

Needed overnight stay before early flight from SFO

Posted 28-Oct-2014
Pros: Clean, everything worked, proximity to SFO
Cons: Nothing dramatic. It delivered what it promised
Location: Near to SFO. Only thing I needed to do was to catch a plane
Arrived latish. Everything worked. Slight confusion as to the time for the shuttle but it worked out well
Comment from Hotel Management
31-Oct-2014 by Brian, Hotel Management
Thank you, Harvey, for choosing Bay Landing on your overnight stay before your early flight out of SFO. We are pleased to hear that you enjoyed our clean and conveniently located hotel. We hope to be able to serve you again on your next trip from Toronto!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with nice view to the bay.

Posted 28-Oct-2014
Location: A few restaurants withing walk distances and some others do room service.
I did not get to spend too much time at this hotel because of an early flight. But the room and the lobby seems nice and well clean. They only thing I did not like is that the hotel transportation to the airport (2 miles away) get mad with me when I did not gave him a tip. I only had $10 and $20 and I don't think is right to give away $10 for a 4 minutes rides that it's supposed to be included on the hotel fare. In that case the hotel should let us know that we need to pay for the transportation so we can ask for change at the lobby. Or charge extra for the 2 miles ride, normally I did not carry cash with me.
Comment from Hotel Management
01-Nov-2014 by Brian, Hotel Management
Thank you, Albert, for taking the time to comment on your recent stay at Bay Landing. I am sorry that you did not have a better experience with the airport shuttle. Our shuttle from SFO to Bay Landing is complimentary, and tipping is completely optional. I will share your feedback with our service provider. We are happy to hear that you did enjoy our clean rooms, as well as the views of the San Francisco Bay. Thank you again for your business!