Anonymous, We apologize for failing on first impression. We hope you the best in your future travels to San Diego.

Anonymous, We apologize for disappointing you during your stay. If you could reach out to us so we can get a better understanding of your rating we would love to hear your feedback. Thank you!

JOHN, Thank you for taking time to review our property. I will apologize for our housekeeping staff being inconsistent during your stay. We have a high standard when it comes to housekeeping and it seems we failed you here so again, I apologize. We wish you the best in your future travels.

Daniel, We apologize that we failed you on first impression. I will inform you that this is not the standard of our hotel and as of now, these issues have been corrected. Thank you for your honest review, and we wish you the best in your travels.

Rance, Thank you for your 10 out of 10 review! We appreciate your feedback; Elevator is one of the oldest in San Diego which is the reason for the sound. We welcome you back next time you're in San Diego.

Anonymous, Thank you for reviewing our property! We wish you best in your future travels.

Eduardo, Thank you for your 10 out of 10 review. We are thankful that we were able to host you and give you a fantastic stay. Hope to host you again in the future!

Anon, The Keating Hotel is a boutique hotel that differs from the rest. Our coated concrete floors is to ensure our floors stay clean and sanitized for our guests; Rooms are loft type hence the shower being in the room. Housekeeping does strive to keep our room cleanliness top notch, so I apologized that we failed you on the glass ware. We understand this was a bad first impression, and hope the best in your future travels.

Daniel, Thank you for taking the time to give your review on our property. We would love to know what specific areas of the hotel we can improve on so we are aware. We wish you the best in your future travels.

Michael, Thank you for your amazing review about our Keating Team. We are very thankful to have a front desk team that gives our guests a fantastic stay from start to finish. Hope to host you again in your future travels!

Anon, We apologize for the cleanliness of your room, as this is not the standard we hold our housekeeping to. As for the noise with other guests, had we known we could have moved you rooms or had them quiet down. We apologize that your stay was not great, and wish you well in your future travels.

Anon, We at the Keating Hotel are grateful for your 5 out 5 review for our property. We are glad we had the opportunity to host you and hope we will again next time you are in San Diego.

Anon, Thank you for reviewing our property. We are thankful to have received a 5 out of 5 review from you and from all of our staff, Thank you. We hope to host you again in the near future!

William, Thank you for taking a moment from your day to comment on your most recent stay here at the Keating Hotel. We are sorry our hotel did not meet your standards for a independent boutique property. We are sorry if at any point you felt disrespected or undermined as that is not the standard we hold our team to. We wish you the best in your future travels!

Michael, Thank you so very much for reviewing the property. We truly appreciate the 10 of 10 rating you have given us following your time here with us. We hope to host you again soon and wish you the very best in your travels!

David, Thank you so much for taking a moment to provide some feedback following your most recent stay here with us. We truly appreciate your 8 of 10 rating. Here's to a happy holiday season!

Pat, On behalf of the entire team we appreciate you reaching out to review your stay here. We are so proud of our team and their efforts to make yoru stay worth while. However, it is disappointing to hear of the troubles you faced with you shower water reaching your footwear. This is truly an uncommon event and we have dispacthed our engineering team to locate the source of this issue. We thank you for bringing it to our attention and wish you the very best in your travels. Happy holidays!

Veronica, Thank you so very much for your 10 of 10 review of the Keating. It was an honor to host you and we look forward to hosting you again in the near future.

Andrew, Thank you so very much for reviewing the property following your most recent stay here. It was an honor to host you and we hope to see you again in the near future. Happy Holidays!

Dayna, Thank you so very much for reviewing the property. We truly appreciate the 10 of 10 rating you have given us following your time here at the hotel. It's always a pleasure to hear of a guests unique experience here and yours is no exception! To be a part of your birthday celebrations was an honor and even more so knowing you are a returning customer. Our housekeeping supervisor has been made aware of the state of the elevator carpet, thank you for the heads up. We hope your travels bring you back this way in the near future. All the best!

Anon, Thank you so very much for reviewing the property. We truly appreciate the 5 star rating you have given us following your time here at the hotel. It's always a pleasure to hear of a guests unique experience here and yours is no exception! We hope to host you again soon and wish you the very best in your travels!

Cynthia, Thank you so much for reviewing your stay here at The Keating. We truly appreciate your feedback and hope to host you again in the near future!

Anon, Thank you so very much for reviewing the property. We truly appreciate the 5 star rating you have given us following your time here at the hotel. It's always a pleasure to hear of a guests unique experience here and yours is no exception! We hope to host you again soon and wish you the very best in your travels!

Nathan, Thank you so very much for reviewing the property. We truly appreciate the perfect 10 rating you have given us following your time here at the hotel. It's always a pleasure to hear of a guests unique experience here and yours is no exception! We hope to host you again soon and wish you the very best in your travels!

Taylor, Thank you so very much for reviewing the property. We truly appreciate the perfect 10 rating you have given us following your time here at the hotel. It's always a pleasure to hear of a guests unique experience here and yours is no exception! We hope to host you again soon and wish you the very best in your travels!

Anon, Thank you for taking a moment from your day to comment on your most recent YouTube experience. We would love to talk more about the specifics of your stay and what truly made it a poor experience for yourself. We wish you the best in your future travels!

Melissa, Thank you so very much for reviewing the property. We truly appreciate the perfect 10 rating you have given us following your time here at the hotel. It's always a pleasure to hear of a guests unique experience here and yours is no exception! We hope to host you again soon and wish you the very best in your travels!

Anon, Thank you for reviewing the hotel following your most recent stay here with us. As we are located in the heart of the entertainment area we are susceptible to noises from all around. We are glad to hear we were able to save the morning with a nice cup of coffee. Hope to host you again soon!

Anon, Thank you so very much for reviewing the property. We truly appreciate the perfect 10 rating you have given us following your time here at the hotel. It's always a pleasure to hear of a guests unique experience here and yours is no exception! We hope to host you again soon and wish you the very best in your travels!

Egor, We are sorry we were not able to meet your expectations. This is something we strive to achieve with each and every guest but are also aware that it's not always possible. I would like to first let you know that unless our presidential suite is booked then there is no guarantee that a guest will be placed on the Penthouse floor. It seems the photos in which you speak of were depicting one of the suites we have on site. Although it may not have been the most ideal answer the front desk agent was right in the fact we outsource the marketing of the property to the platform hosting the rooms. With that said we will continue to push forward in an attempt to limit similar experiences. And again our deepest apologies, travel well.

Carly, Thank you for taking the time to review your stay here with us at the Keating. We understand the entertainment and night life of the Gaslamp is not on the cards for everyone visiting, but it is still apart of the fabric that makes the area so beloved. There are preparations being made to further soundproof the property and with that we hope the issues are resolved. We hope to have you visit again in the near future, all the best!

Anthony, We are so happy to hear the service provided was above and beyond, especially when our Front Desk Manager leads by example! The doors are always open when you need a place here in the historic Gaslamp. All the best!

Anon, Thank you for taking a moment from your day to comment on your most recent stay here at the Keating Hotel. We are sorry our hotel did not meet your standards for a independent boutique property. We would love to talk more about the specifics of your stay and what truly made it a poor experience if you wouldn’t mind reaching out to the team. We wish you the best in your future travels!