“Great hotel ,”

Great location easy to get there. Very clean inside and out.

“A good and affordable hotel.”

Efficient check-in. Good location, nearby the Premium Factory Outlet.

“Hotel was clean. Did not know that I needed to pay extra money to get fresh towels and room cleaned.”

Did not know I needed to pay extra money to get fresh towels and to get room cleaned. Would hav paid and thought I made that clear but only did one time. Miscommunication. Nice location and clean overall.Clerks were nice.

“My trip to Carlsbad”

It was a fine hotel. Great price compared to other hotels within the same location.

“Great Stay”

I have stayed with Extended Stay in various locations and have always found them to be most satisfactory for my purposes. Having a small kitchenette is great as is the clean, tidy room.

“Not worth the cost”

Hotel stay is ok, but not satisfied with the items in full kitchen. Not yet all worth for the amount paid.

“Good for one night”

Stayed in this hotel for one night. Room was pretty big and had new curtains and bed linens. Bed was kind of hard and bathroom looked like it could use a deep cleaning. Price and location is good for a short trip.

“Nickel and Dime You”

Hotel was OK. Nothing special, but location was good. But you had to pay $5 to get an Internet access code. Upon connecting with the code, I was prompted to pay more for more usable internet speeds. Basic speed was around 200K. Next was the coffee pot provided in the room. 1st packet was free. when I ask for additional packets on subsequent days, was told it was $1 for each coffee packet. I choice a local coffee shop instead to get my coffee. I understanding being thrifty, but this was beyond reasonable. Would think twice before choosing Extended Stay America again.

“Dreadful!”

Our 1st impressions was 'WOW, this is a huge room, how awesome!' But then after looking around our opinion was more like 'Too bad it's so late and spring break and we can't get a room elsewhere.' We switched to the 'suite' room since 2 fullsized beds were not what we asked for. When I booked through Expedia I was told all the rooms were 'suites' but that was not the case. There were no updates to any of the furniture, fixtures, bedding, or in the bathroom. There was no bedding for the sofa sleeper and the king bed was as hard as a piece of plywood. There wasn't even a pad of paper with a pen to use for notes. There weren't dirty dishes lying around however there were glasses in the cabinet with milk stains on them. And the kitchen itself was for sure original with crumbs in all the cabinets to boot. So basically, I would not recommend staying here. It was a long, disappointing night!

“Extended Stay should have an Extended Cleaning...”

We chose this hotel because it was pretty close to our vacation spot and near the beach- not to mention it had a mini kitchen in the room which we thought would be convinient. When we walked into our room the first thing we wanted to do was use the restroom. We had our toddler with us and when i went to sit him down, noticed there was dry urine still on the toilet seat...i was disguisted! then, at after taking a closer look, you could tell the room hadn't been cleaned properly and there was a weird smell. We asked to get moved and when we entered the second room, noticed there was still sand and hair in the shower tub...not cool. I personally had to clean it before feeling comfortable enough to shower. It's obvious people stay for an "extended" amount of time here but, the cleaning of the room should be just as extensive. We will never stay stay in one of these hotels again!