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Hi Joseph M.!Thank you so much for your review! "" truly says so much to us, and we really appreciate the feedback! It shows us that we exceeded your expectations and helps us to continue to provide that same service to all of our guests in the future. We hope you will come and stay with us again soon!Sincerely, Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Didn’t quite know what to expect since, I believe , Best Western sits in the middle range of lodging. Very pleasantly surprised by this property.
Howard
Stayed 3 nights in Apr 2024
Response from Lauren on 24 Apr 2024
Hi Howard!Thank you so much for your 5/5 review regarding your recent stay with us. We are so glad that we exceeded your expectations. We hope that you also had an opportunity to enjoy our on-site cafe, as well as the many other amenities our property has to offer while you were with us. As part of the "premier" tier of the Best Western brand, we offer our guests an elevated experience that showcases our hotel's coastal, boutique style. We sincerely look forward to seeing you again soon!Thank you, again!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Great location, clean and quiet hotel. Short walk to fantastic restaurants/bars
Alix
Stayed 2 nights in Apr 2024
Response from Lauren on 23 Apr 2024
Hi Alix, Thank you so much for your review regarding your recent stay with us! We are so glad to hear that you had a great stay. We are glad to hear that you were able to take advantage of the short walk into the Village of Del Mar to experience some of the many wonderful restaurants the area has to offer. We hope you also had a chance to enjoy a beautiful sunset at the beach, as well as our on-site cafe, pool and hot tub. We thank you again for your review, and we look forward to seeing you again soon!Sincerely, Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Nothing beats the location and the cottage/inn like feel of the place. It’s quiet, convenient, and comfortable. Bedroom decor is a bit dated but the room has all the amenities you need.
Rajesh
Stayed 5 nights in Apr 2024
Response from Lauren on 23 Apr 2024
Hi Rajesh!Thank you so much for your review regarding your recent stay with us! We are so glad to hear that you enjoyed your stay, and the quaint, intimate, boutique styling our hotel has to offer. We hope had a chance to enjoy our on-site cafe, as well as the pool and hot tub. We thank you again for your kind comments, and we look forward to seeing you again soon!Sincerely, Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Hi Lisa, Thank you so much for your review! We hope to see you again soon!Sincerely,Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
6/10 Okay
Laura
25 Mar 2024
Liked: Cleanliness
Laura
Stayed 1 night in Mar 2024
Response from Lauren on 26 Mar 2024
Hi Laura, Thank you for your review. We pride ourselves on our high standards of cleanliness and customer service and strive to provide all of our guests with unique and memorable stays, so on behalf of our entire staff, I would like to apologize for not exceeding your expectations during your stay with us. We hope that you will consider staying with us again so that we may have another opportunity to provide you with exceptional service. Sincerely, Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
10/10 Excellent
Dana
23 Mar 2024
Dana
Stayed 1 night in Mar 2024
Response from Lauren on 14 Apr 2024
Hi Dana, Thank you for the 5/5-star review regarding your recent stay with us! We are so glad to see you enjoyed your stay! We hope you will come and see us again soon.Sincerely,Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Hi Erick!Thank you for your review of your stay! We are so glad to see you enjoyed your stay with us! When you find yourself in the Del Mar area again, we would love to have you back at the Best Western Premier Hotel Del Mar!Thanks again!Sincerely, Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Hi Jessica, Thank you for your review! We are glad to see you enjoyed your stay! We pride ourselves on our high standards of cleanliness and customer service and we are so glad that helped to create such pleasant experience for you! We hope to see you again soon!Lauren Shelton Front Office ManagerBest Western Premier Hotel Del Mar
Awesome location nearby, shopping dining, and the beach
Jason
Stayed 2 nights in Mar 2024
Response from Lauren on 14 Mar 2024
Hi Jason!Thank you so much for your "awesome" review! We are so glad to see you enjoyed your stay and that you had the opportunity to experience the nearby village of Del Mar. It really is a convenient and easy walk into town where our guests can find several shops, restaurants, and yes, the beach! We hope you will come and stay with us again soon!Sincerely, Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
6/10 Okay
Gloria
Travelled with partner
11 Mar 2024
Very noisy. Staff running vacuum and cleaning carpet in the early am.
Gloria
Stayed 3 nights in Mar 2024
Response from Lauren on 11 Mar 2024
Hi Gloria, On behalf of our entire staff, I would like to apologize for not exceeding your expectations. Your satisfaction is what we strive for, and we are so sorry that we weren't able to provide that to you this time around. We truly hope that you will come and stay with us again so that we may have another opportunity to provide you with excellent customer service and a pleasant stay.Sincerely,Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
10/10 Excellent
Bogdan
4 Mar 2024
Liked: Cleanliness, staff & service
Bogdan
Stayed 1 night in Mar 2024
Response from Lauren on 24 Mar 2024
Hi Bogdan!Thank you so much for your 5/5 review! It warms our hearts to hear that you enjoyed your stay with us! When you return to Del Mar, California, we hope that you will consider staying with us again!Sincerely,Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
10/10 Excellent
Adam
29 Feb 2024
Adam
Stayed 5 nights in Feb 2024
Response from Lauren on 28 Mar 2024
Hi Adam!Thank you so much for your 5/5 rating regarding your recent stay with us! We are so glad to see that you enjoyed your stay with us! We hope you had the opportunity to explore the Village of Del Mar and the many shops and restaurants it has to offer, as well as the many amenities our hotel has to offer, such as our on-site Cafe Del Mar, that serves breakfast and dinner, as well as our pool and jacuzzi. We hope that you will come and stay with us again soon!Sincerely, Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Overall the best value in the area... Very nice stay
Jeremy
Stayed 2 nights in Feb 2024
Response from Lauren on 24 Feb 2024
Hi Jeremy!Thank you so much for your review! We are so glad you had such a pleasant stay with us! We look forward to seeing you again soon!Sincerely, Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Great personnel, convenient location, nice amenities.
Eric
Stayed 3 nights in Feb 2024
Response from Lauren on 22 Feb 2024
Hi Eric!On behalf of our entire staff, I would like to extend a big thank you for your review of your recent stay with us! We are overjoyed to hear that you had such a wonderful experience with us! We look forward to seeing you again upon your return to Del Mar, CA!Thank you again!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
8/10 Good
Denise
20 Feb 2024
Denise
Stayed 4 nights in Feb 2024
Response from Lauren on 20 Mar 2024
Hi Denise!Thank you for the 4/5 review! We are glad to see you had a great stay with us, and we look forward to seeing you again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
6/10 Okay
ROGER
Travelled with partner
19 Feb 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms are too small decks are tiny.
Common areas are too small . Dining is very limited.
ROGER
Stayed 2 nights in Feb 2024
Response from Lauren on 19 Feb 2024
Hi Roger, Thank you for your review regarding your stay with us. We apologize that we did not exceed your expectations during your recent visit with us. Unlike most corporate-style hotels, our quaint, boutique-style hotel offers our guests a more personal experience.We hope that you will consider staying with us again so that we may have another opportunity to provide you with superior service. Thank you,Lauren SheltonFront Office Manager Best Western Premier Hotel Del Mar
Nice decor, clean, property well maintained. Pool area looks very nice.
We were treated very kindly and felt very comfortable.
Friendly employees.
Deborah
Stayed 1 night in Jan 2024
Response from Lauren on 26 Jan 2024
Hi Deborah, Thank you for your wonderful comments regarding your recent stay at the Best Western Premier Hotel Del Mar! We are so glad to see you enjoyed your stay with us. We pride ourselves on our customer service skills and strive for the same outstanding service for all of our guests, so I will be sure to share your comments with our entire staff so that they can see how their care and attention to detail helped to create a memorable stay for you!Thank you again, and we hope to see you again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
10/10 Excellent
Carrie
Business traveller
25 Jan 2024
Liked: Cleanliness, staff & service, room comfort
Carrie
Stayed 2 nights in Jan 2024
Response from Lauren on 29 Jan 2024
Hi Carrie!Thank you for the 10/10 review regarding your recent stay! We are glad to see you enjoyed your stay with us during your visit to Del Mar. We hope to see you again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Hi Phyllis!Thank you for your review! We are glad to see you had a great stay with us!We hope to see you again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
10/10 Excellent
Tino, Mill Valley
10 Jan 2024
Tino
Stayed 1 night in Jan 2024
Response from Lauren on 31 Jan 2024
Hi Tino! Thank you for the 5/5 review! We are glad to see you enjoyed your stay, and we hope to see you again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
10/10 Excellent
AGS Tax
10 Jan 2024
AGS Tax
Stayed 2 nights in Jan 2024
Response from Lauren on 12 Jan 2024
Hi!Thank you for your review! We are glad to see you enjoyed your stay and we look forward to seeing you again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
10/10 Excellent
dennis
9 Jan 2024
dennis
Stayed 1 night in Jan 2024
Response from Lauren on 10 Jan 2024
Hi Dennis!Thank you so much for the 5/5 review! We are so glad to see you enjoyed your stay with us, and we hope you will consider us again when you return to the Del Mar area.Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Thank you so much for your review! We hope you will come and stay with us again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Hi Lin Yichun, Thank you for your review regarding your recent stay with us! We are glad to see you enjoyed your stay, and we hope to see you again soon.Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Hi Victor, Thank you for your review regarding your recent stay with us! We are glad to see you enjoyed your visit in Del Mar. We hope to see you again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
10/10 Excellent
Jocelyn
Travelled with partner
28 Dec 2023
Liked: Property conditions & facilities
Location
Jocelyn
Stayed 1 night in Dec 2023
Response from Lauren on 29 Dec 2023
Hi Jocelyn!Thank you for your review regarding your recent stay with us! We are so glad to see you enjoyed your stay with us! Our location and proximity to the village of Del Mar certainly makes our hotel convenient for both leisure and business travelers alike!We hope you will come and see us again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Love staying at this hotel: great rooms, comfy beds, very attentive staff, having Cafe on the property helps too. All in all, we hope to have same good experiences every time we come back!
Fay
Stayed 1 night in Dec 2023
Response from Lauren on 29 Dec 2023
Hi Fay!Thank you so much for the 5/5 review regarding your recent stay with us! We appreciate your feedback and are glad to see that you were able to enjoy our on-site cafe while you were here.Thanks again! We look forward to seeing you again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Bed was comfortable, room clean and air worked great
dana
Stayed 1 night in Dec 2023
Response from Lauren on 11 Dec 2023
Hi Dana!Thank you so much for the 10/10 review! We are so glad that you enjoyed your stay with us! We look forward to seeing you again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
10/10 Excellent
Richard
9 Dec 2023
Richard
Stayed 2 nights in Dec 2023
Response from Lauren on 31 Jan 2024
Hi Richard! Thank you for your review! We are glad to see you enjoyed your stay with us, and we hope to see you again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
6/10 Okay
Christine
Travelled with family
5 Dec 2023
Na
Christine
Stayed 1 night in Dec 2023
Response from Lauren on 6 Dec 2023
Hi Christine, We appreciate your review of your recent stay. We hope you will come and see us again so that we may have another opportunity to exceed your expectations. Thank you, Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
This property is very convenient to the race track. It is clean and the staff is very friendly. I get a very good night's sleep there.
Susan
Stayed 1 night in Dec 2023
Response from Lauren on 6 Dec 2023
Hi Susan, Thank you so much for your wonderful review!We look forward to seeing you again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
I love this hotel so much. First of all, it is the cleanest hotel I've ever stayed in. It smells fresh and clean every time we visit. The location is excellent as far as close to dining and the race track and what a view! The bed is comfortable, the shower is over sized and you have a microwave and mini fridge.
Lynda
Stayed 2 nights in Nov 2023
Response from Lauren on 29 Nov 2023
Hi Lynda, Thank you so much for your 5/5 review, and an even bigger thank you for the kind comments regarding your recent stay with us. We are so glad to see you had an opportunity to truly enjoy everything our boutique hotel has to offer!We appreciate your feedback and we look forward to seeing you again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
I have stayed at this property many times. It is very convenient for me when I go to the race track. Staff is superb.
Carpeting in hallway needs a cleaning though.
Susan
Stayed 2 nights in Nov 2023
Response from Lauren on 29 Nov 2023
Hi Susan,Thank you for your review! We truly appreciate you returning to stay with us, and we are so glad for the opportunity to be your home-away-from-home when visiting the race track!We look forward to seeing you again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Hi Phyllis! Thank you for the 5/5 review! We are so glad to see you enjoyed your stay! We look forward to seeing you again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Lovely accommodations. Pool, hot tub, cafe had great breakfast.
Would return!
Susan
Stayed 3 nights in Nov 2023
Response from Lauren on 13 Nov 2023
Hi Susan, Thank you so much for your review! We are so glad to see you enjoyed your recent stay with us, and that you had the opportunity to enjoy the pool, hot tub, and cafe while you were with us! We look forward to seeing you again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
We enjoyed everything about our stay. The room had all the amenities we needed/wanted. The breakfast was very good. The pool area was great. It was easy walking distance to restaurants, etc.
Debi
Stayed 2 nights in Oct 2023
Response from Lauren on 30 Oct 2023
Hi Debi!Thank you so much for your awesome review! We are so glad you enjoyed your stay with us, and we are even happier that you were able to experience the many wonderful amenities our hotel has to offer! We look forward to seeing you again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Hi Paula, Thank you so much for your 5/5 review! We are so glad you enjoyed your stay with us, and we hope to see you again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
4/10 Poor
Lori
Travelled with partner
17 Oct 2023
Liked: Staff & service
Disliked: Cleanliness, amenities
This hotel is old and dated and the carpet in our room had stains. The room smelled really musty. Needs remodeled!
Lori
Stayed 2 nights in Oct 2023
Response from Lauren on 17 Oct 2023
Hello Lori, Thank you for your review of your recent stay with us. Your feedback is very important to us. On behalf of our entire team, I would like to apologize for not exceeding your expectations.We hope you will consider staying with us again so that we may have another opportunity to exceed your expectations. Thank you,Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
10/10 Excellent
Tracy, Toronto
Travelled with partner
14 Oct 2023
Liked: Cleanliness, staff & service
Staff were very attentive, we did not include the breakfast while offered by Expedia in booking, but we should. Deal was much better then while buying on site. And breakfasts are always superb at Best wester. BW never disappoints. Highly recommend , we be back
Tracy
Stayed 1 night in Oct 2023
Response from Lauren on 23 Oct 2023
Hi Tracy!Thank you so much for your wonderful review of your recent stay with us! We are so glad to see that you enjoyed your stay with us, as well as our on-site cafe. In the future, we can always add breakfast vouchers upon your arrival, if ever interested. Again, thank you so much for your review and we look forward to seeing you again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Staff was amazingly nice. Thank you for a great stay.
Kell
Stayed 2 nights in Oct 2023
Response from Lauren on 10 Oct 2023
Hi Kell, Thank you for your wonderful review of your recent stay! We pride ourselves on our customer service skills, and it was our pleasure to provide you with an inviting experience! We hope to see you again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
4/10 Poor
Eddy, Toronto
7 Oct 2023
Eddy
Stayed 2 nights in Oct 2023
Response from Lauren on 27 Oct 2023
Hi Eddy, Thank you for your review regarding your recent stay with us. On behalf of our entire staff, I want to apologize for not exceeding your expectations. We hope you will come and see us again so that we may have another opportunity to provide you with exceptional service. Thank you again, Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
It’s a well maintained property and the staff is excellent!
Gary
Stayed 1 night in Oct 2023
Response from Lauren on 4 Oct 2023
Hi Gary!Thank you for your wonderful review of your recent stay with us! We pride ourselves on our customer service skills and strive for the best for our guests. We are so glad that our care and attention shows!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Clean hotel room with very friendly staff, but don't be fooled by the pictures. You need to walk over 1/2 a mile to get to the beach. If you know that ahead, you won't be disappointed when you get there.
John
Stayed 1 night in Sep 2023
Response from Lauren on 4 Oct 2023
Hi John! Thank you so much for your review of your recent stay! We are glad to see that you enjoyed your visit with us. While we are not right on the water, the short walk to the beach allows our guests the opportunity to enjoy the beauty of the surrounding area which includes the quaint Village of Del Mar, where you will find many shops and restaurants our town has to offer.We hope you will come and see us again!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Hi Darla, Thank you so much for your wonderful review of your recent stay at our property! We are so glad to see that you enjoyed your stay with us.We look forward to seeing you again soon!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Nice centrally located venue, park your car and walk easy!!
Martin
Stayed 4 nights in Sep 2023
Response from Lauren on 29 Sept 2023
Hi Martin! Thank you for your wonderful review regarding your recent stay with us! We are so glad you enjoyed your stay and that you were able to take advantage of the easy walk into town to see all the shop and restaurants that Del Mar has to offer. We hope to see you again!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
2/10 Terrible
Stephen
27 Sept 2023
Stephen
Stayed 1 night in Sep 2023
Response from Lauren on 18 Oct 2023
Hi Stephen, Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.As a reminder, our front desk is available 24 hours a day, and we are always more than happy to resolve any issues as they occur.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar
Great location, quick walk to beach and downtown shopping and restaurants.
thao
Stayed 3 nights in Sep 2023
Response from Lauren on 26 Sept 2023
Hi Thao, Thank you so much for your review! We are so glad that you enjoyed your recent visit with us! Our hotel is conveniently located to the Village of Del Mar, where our guests can visit the many shops and restaurants the town has to offer. The weather has been kind to us too, and hopefully that made for a pleasant day at the beach for you!We look forward to another opportunity to see you when you return to the Del Mar area!Thank you again!Lauren SheltonFront Office ManagerBest Western Premier Hotel Del Mar