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Grand Guadalupe by Inmense
3.0 star property

Comfortable hotel near San Cristóbal de las Casas Cathedral

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your current months are May, 2024 and June, 2024.
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June 2024

Grand Guadalupe by Inmense

Photo gallery for Grand Guadalupe by Inmense

Exterior
Exterior
Standard Room | In-room safe, free WiFi, bed sheets
Breakfast area
Presidential Suite | Bathroom | Towels

Overview of Grand Guadalupe by Inmense

Reviews
8.0

Very good

Popular amenities

  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
Real de Guadalupe No. 172, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29230
  • Popular LocationGuadalupe Church3 min walk
  • Popular LocationSan Cristóbal de las Casas Cathedral14 min walk
  • Popular LocationSanto Domingo Handicraft Market18 min walk
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)90 min drive
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Room options

View all photos for Suite (Master)

Suite (Master) | In-room safe, free WiFi, bed sheets

Suite (Master)

Highlights

Flat-screen TV
Digital channels
In-room safe
Daily housekeeping
  • 215 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

Highlights

Flat-screen TV
Down duvet
Designer toiletries
Digital channels
In-room safe
Daily housekeeping
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, free WiFi, bed sheets

Junior Suite

Highlights

Flat-screen TV
Down duvet
Private bathroom
Designer toiletries
Digital channels
In-room safe
Daily housekeeping
  • 215 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

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About the area

San Cristóbal de las Casas

Grand Guadalupe by Inmense is located in De Guadalupe, a neighbourhood in San Cristóbal de las Casas. Na Bolom Cultural Museum and Foro Cultural Kinoki are cultural highlights, and some of the area's landmarks include Church of San Nicolás and Centro Cultural de los Altos.
Visit our San Cristóbal de las Casas travel guideOpens in a new window

What's nearby

  • Guadalupe Church - 3 min walk
  • Na Bolom Cultural Museum - 9 min walk
  • San Cristóbal de las Casas Cathedral - 14 min walk
  • Plaza 31 de Marzo - 16 min walk
  • Santo Domingo Handicraft Market - 18 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 96 min drive

Restaurants

  • Café "Semilla Abundante - 1 min walk
  • Cerveceria Naufragio - 4 min walk
  • Satori - 5 min walk
  • Café Mooa - 3 min walk
  • Restaruante Galeria las Casas - 6 min walk

About this property

Grand Guadalupe by Inmense

Hotel located in De Guadalupe
Close to San Cristóbal de las Casas Cathedral, Grand Guadalupe by Inmense provides amenities such as a library. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Additional perks include:
  • Self-parking (surcharge), concierge services and smoke-free property
  • Tour/ticket information and multilingual staff
Room features
All guestrooms at Grand Guadalupe by Inmense have comforts such as free WiFi and safes.
More conveniences in all rooms include:
  • 32-inch flat-screen TVs with digital channels
  • Daily housekeeping and phones

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 200 per day)

Things to do

  • Library

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: MXN 200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Casa de Guadalupe
Hotel Casa Guadalupe
Grand Guadalupe by Inmense Hotel
Grand Guadalupe by Inmense San Cristóbal de las Casas
Grand Guadalupe by Inmense Hotel San Cristóbal de las Casas

Frequently asked questions

Is Grand Guadalupe by Inmense pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Guadalupe by Inmense?

Self-parking is available for MXN 200 per day.

What time is check-in at Grand Guadalupe by Inmense?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Grand Guadalupe by Inmense?

Checkout is at noon.

Where is Grand Guadalupe by Inmense located?

Located in De Guadalupe, this hotel is within a 15-minute walk of Guadalupe Church and San Cristóbal de las Casas Cathedral. Na Bolom Cultural Museum and Foro Cultural Kinoki are also within 15 minutes.

Grand Guadalupe by Inmense Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 35 out of 69 reviews" "
Rating 8 - Good. 15 out of 69 reviews" "
Rating 6 - Okay. 8 out of 69 reviews" "
Rating 4 - Poor. 3 out of 69 reviews" "
Rating 2 - Terrible. 8 out of 69 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Mariela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice rooms were great and it was close to the Guadalupe basilica
Stayed 1 night in Sep 2021

10/10 Excellent

Agapito

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the feel of the place Location was ideal service is excellent especially the personnel name Oscar very attentive
Stayed 1 night in Nov 2019

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Cesar, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the stuff were excellent . Specially the kitchen staff and front desk were amazing z
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager at Grand Guadalupe transferred us to Las Escaleras, another hotel by Inmense. It was an amazing place...beautiful and right near the center of town.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, clean and comfortable. The staff is amazing. Evelyn and Oscar make you feel at home. They are wonderfully hospitable with great personalities and smiles. The rooms have everything you need. Toiletries are of great quality. Beds are comfortable. The breakfast is delicious beyond words... just can’t say enough of Grand Guadalupe! If you’re staying in San Cristóbal this is most definitely the bestest.
Stayed 2 nights in May 2019

2/10 Terrible

Lina, Vancouver, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel!
The employees of this hotel were very unhelpful. The manager never cared to address the problems with the room such as the lack of hot water, internet and tv service. Furthermore the hotel was very cold and there was not heater. Lastly, the room was extremely noise due to the fact that all the rooms face the street. I would not recommend this hotel!
Stayed 2 nights in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy - and looks are deceiving
Water only worked half the time. Sewage smells. Far from the town center. Very small breakfast. Noisy. The place looks beautiful but looks are deceiving. I wasted my money on this place. Only saving grace was a nice staff but with the inability to change anything for the better.

10/10 Excellent

la_punkstar, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Chiapas stay...
This boutique hotel was amazing. Colonial meets couture. Staff is extremely friendly and helpful and provided a town map with tourist attractions.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort