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Reviews of Super 8 by Wyndham San Antonio/Riverwalk Area

2 out of 5
Super 8 by Wyndham San Antonio/Riverwalk Area
302 Roland Rd, San Antonio, TX

Reviews

7.6

Good

Rating 10 - Excellent. 221 out of 672 reviews" "
Rating 8 - Good. 234 out of 672 reviews" "
Rating 6 - Okay. 104 out of 672 reviews" "
Rating 4 - Poor. 53 out of 672 reviews" "
Rating 2 - Terrible. 60 out of 672 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Overall, it's okay. In my opinion, it was a little underwhelming in cleanliness. Granted, it's a Super 8, however, the towels and pillow sheets had weird stains on them. With all that being said, it wasn't horrible and for the price I think it was reasonable.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt really comfortable and relaxed
Stayed 1 night in Mar 2024

10/10 Excellent

Candy

Liked: Property conditions & facilities
Very clean
Stayed 1 night in Mar 2024

8/10 Good

Guadalupe

Disliked: Cleanliness
Stayed 2 nights in Mar 2024

8/10 Good

karina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean , a little bit of noise from outside,but the bedroom was clean the sheets etc
Stayed 1 night in Feb 2024

10/10 Excellent

Eddie, Corinth

Travelled with family
Liked: Amenities
Clean and spacious. Great stay!
Stayed 2 nights in Mar 2024

4/10 Poor

Promise

Travelled with group
Disliked: Staff & service, property conditions & facilities
The place was dirty, terrible breakfast & terrible aesthetics
Stayed 2 nights in Feb 2024

10/10 Excellent

Pamela

Stayed 2 nights in Feb 2024

4/10 Poor

James

Disliked: Property conditions & facilities
Yo the place is your basic two star motel, so you know what you’ll get. However, dude, my bed didn’t have a fitted sheet so I slept raw dogging the mattress. The manager or owner was pretty rude in the morning
Stayed 1 night in Feb 2024

4/10 Poor

Vardhini

Stayed 1 night in Feb 2024

6/10 Okay

Rodney Elvin

Stayed 1 night in Feb 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Feb 2024

4/10 Poor

Carey, Maud

Stayed 1 night in Feb 2024

10/10 Excellent

Dayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay
Stayed 2 nights in Jan 2024

6/10 Okay

Sidney

Stayed 1 night in Jan 2024

10/10 Excellent

Yolanda

Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
For breakfast we advise the company to add jam, honey, nutella, The room was large and useable.
Stayed 1 night in Jan 2024

8/10 Good

Nitin

Stayed 2 nights in Dec 2023

6/10 Okay

soe

Travelled with family
Liked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, accommodating, very clean. Breakfast is light, nothing hot except instant outmeal. This seems to be the norm unfortunately since the "c" word in the hotel,motel business. That being said staff kept what they offered stocked, and area clean.
Stayed 7 nights in Dec 2023

2/10 Terrible

Lucy, Houston

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don't have bilingual front desk personal and they are really rude and unfriendly.
Stayed 2 nights in Dec 2023

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Room comfort
Not bad for the price
Very loud between rooms. Beds are ok for 1-2 nights but uncomfortable after that. Friendly staff. Large clean rooms.
Stayed 5 nights in Dec 2023

6/10 Okay

Robert

Stayed 2 nights in Oct 2023

10/10 Excellent

Kim

Great stay
Stayed 3 nights in Oct 2023

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lady at desk was extremely nice. Went out of her way for us.
Stayed 4 nights in Oct 2023

8/10 Good

Donald

Business traveller
Disliked: Amenities
It was ok
Stayed 1 night in Oct 2023

8/10 Good

Tonya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This Super 8 was great. The staff here was friendly and accommodating. We were close to Downtown area which was great for the activities that we were planning. The room was nice and clean.

8/10 Good

Irving

Liked: Cleanliness, property conditions & facilities, room comfort
A good budget option.
The room was clean and well decorated throughout. It appears to have been recently refurbished. Room has everything you need - microwave, fridge, TV and hot water. The knob on the microwave was broken but we still got it to work. No coffee except on the first night.
Stayed 3 nights in Sep 2023

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent price was good. No fancies just a place to lay your head
Stayed 1 night in Sep 2023

4/10 Poor

RAY

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was hot.
Response from Hotel Management on 10 Oct 2023
Thank you for staying at Super 8 by Wyndham San Antonio Riverwalk Area it was a pleasure assisting you, we truly appreciate your feedback and look forward to seeing you again in near future!

8/10 Good

Roger

Stayed 1 night in Sep 2023
Response from Tina on 10 Oct 2023
Thank you for staying at Super 8 by Wyndham San Antonio Riverwalk Area it was a pleasure assisting you, we truly appreciate your feedback and look forward to seeing you again in near future!

6/10 Okay

Ramon, Fort Worth

Stayed 2 nights in Sep 2023
Response from Tina on 10 Oct 2023
Thank you for staying at Super 8 by Wyndham San Antonio Riverwalk Area it was a pleasure assisting you, we truly appreciate your feedback and look forward to seeing you again in near future!

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Tina on 10 Oct 2023
Thank you for staying at Super 8 by Wyndham San Antonio Riverwalk Area it was a pleasure assisting you, we truly appreciate your feedback and look forward to seeing you again in near future!

8/10 Good

Del

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and staff was friendly. The rooms look like they were recently refurbished. The only negative was there was lots of noise (stomping on the floor) in the room above us every night until about 11 p.m.
Stayed 3 nights in Jul 2023
Response from Manager on 11 Aug 2023
Thank you for staying at Super 8 by Wyndham San Antonio Riverwalk Area it was a pleasure assisting you, we truly appreciate your feedback and look forward to seeing you again in near future!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Jul 2023
Response from Manager on 11 Aug 2023
Thank you for staying at Super 8 by Wyndham San Antonio Riverwalk Area it was a pleasure assisting you, we truly appreciate your feedback and look forward to seeing you again in near future!

6/10 Okay

Tim

Travelled with family
Disliked: Staff & service
Towels are very rough and could really use some fabric softener, so I’d recommend to bring your own towels.
Stayed 1 night in Jul 2023
Response from Manager on 11 Aug 2023
Thank you for staying at Super 8 by Wyndham San Antonio Riverwalk Area it was a pleasure assisting you, we truly appreciate your feedback and look forward to seeing you again in near future!

4/10 Poor

Megan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Customer service is great. Room was dirty. Smelled like cigarettes, ash on the floor. The bed sheets were damp.
Stayed 1 night in Jul 2023
Response from Front Desk on 11 Aug 2023
Thank you for staying at Super 8 by Wyndham San Antonio Riverwalk Area it was a pleasure assisting you, we truly appreciate your feedback and look forward to seeing you again in near future!

8/10 Good

Lisa

Travelled with family
Liked: Staff & service, property conditions & facilities
The breakfast ends too early at 9 am The coffee in the lobby tasted dirty The bathtub was dirty, even after housekeeping came. The inside of the rooms are newly remodeled and look nice. The staff was all so very nice
Stayed 2 nights in Jul 2023
Response from Manager on 11 Aug 2023
Thank you for staying at Super 8 by Wyndham San Antonio Riverwalk Area it was a pleasure assisting you, we truly appreciate your feedback and look forward to seeing you again in near future!

10/10 Excellent

Molly

Very nice, cofortable and clean
Stayed 1 night in Jul 2023
Response from Manager on 11 Aug 2023
Thank you for staying at Super 8 by Wyndham San Antonio Riverwalk Area it was a pleasure assisting you, we truly appreciate your feedback and look forward to seeing you again in near future!

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Convenient location
Stayed 1 night in Jul 2023
Response from Manager on 11 Aug 2023
Thank you for staying at Super 8 by Wyndham San Antonio Riverwalk Area it was a pleasure assisting you, we truly appreciate your feedback and look forward to seeing you again in near future!

8/10 Good

Jessica

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manager on 11 Aug 2023
Thank you for staying at Super 8 by Wyndham San Antonio Riverwalk Area it was a pleasure assisting you, we truly appreciate your feedback and look forward to seeing you again in near future!

8/10 Good

Araceli

Stayed 1 night in Jul 2023
Response from Manager on 11 Aug 2023
Thank you for staying at Super 8 by Wyndham San Antonio Riverwalk Area it was a pleasure assisting you, we truly appreciate your feedback and look forward to seeing you again in near future!

6/10 Okay

nancy

Disliked: Cleanliness, property conditions & facilities
We requested a non smoking and the room we got assigned had a very bad smoke odor. This place is overpriced the location is not good and the rooms are terrible. Would not stay here again and would not recommend.
Stayed 1 night in Jun 2023
Response from Front Desk on 30 Jun 2023
Thank you for staying at Super 8 by Wyndham San Antonio Riverwalk Area it was a pleasure assisting you, we truly appreciate your feedback and look forward to seeing you again in near future!

10/10 Excellent

Guadalupe

Travelled with family and small children
Liked: Cleanliness, staff & service
I didn't like the bed one side of the mattress had a hole I like the coffee the refrigerator the iron we did not used it but was there
Stayed 1 night in Jun 2023
Response from Front Desk on 20 Jun 2023
Thank you for staying at Super 8 by Wyndham San Antonio Riverwalk Area it was a pleasure assisting you, we truly appreciate your feedback and look forward to seeing you again in near future!

8/10 Good

Jose Alfredo

Stayed 1 night in Jun 2023
Response from Front Desk on 11 Aug 2023
Thank you for staying at Super 8 by Wyndham San Antonio Riverwalk Area it was a pleasure assisting you, we truly appreciate your feedback and look forward to seeing you again in near future!

8/10 Good

Stephen

Stayed 1 night in Jun 2023
Response from Manager on 30 Jun 2023
Thank you for staying at Super 8 by Wyndham San Antonio Riverwalk Area it was a pleasure assisting you, we truly appreciate your feedback and look forward to seeing you again in near future!

6/10 Okay

Miguel

Travelled with family
Liked: Staff & service
Good service from staff. Room was ok but it was a little dirty. It needed a little maintenance also nothing major but little things like shower head was loose, floor by the sink into the bath was sinking.
Stayed 2 nights in May 2023
Response from Front Desk on 20 Jun 2023
Thank you for staying at Super 8 by Wyndham San Antonio Riverwalk Area it was a pleasure assisting you, we truly appreciate your feedback and look forward to seeing you again in near future!

8/10 Good

sheila

Business traveller
Liked: Staff & service, room comfort
Convenient but in need
Breakfast is a joke. There was nothing left of the bread and mini cinnamon rolls so I asked if she could put out more and she said no that was all they had. The place was dated and there was something stuck on the bed spread
Stayed 1 night in Apr 2023
Response from Front Desk on 2 May 2023
Thank you for staying at Super 8 by Wyndham San Antonio Riverwalk Area it was a pleasure assisting you, we truly appreciate your feedback and look forward to seeing you again in near future!