Ratings based on 78 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
79% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

You need to check the hotel number you have listed

Posted 24-Sep-2014
Pros: close to Airport
Had trouble finding the hotel with my GPS. GPS had Hotel about 3/4 of a mile north.
4 out of 5
for Everyone
by A verified traveller from Dallas, Tx

Nice and clean Hotel

Posted 19-Aug-2014
Pros: great hotel for the price
Cons: Vending machines out of order
Clean and nice hotel by far for the price. Just in the I35 so you're close to everything. Hotel staff great. The only problem is that the coffee its cold
3 out of 5
for Everyone
by A verified traveller

Ok hotel to stay at

Posted 11-Aug-2014
Pros: Staff was nice and the breakfast was better than expected.
Cons: Cleanliness of the bathroom, and the room's carpet needs to be cleaned and changed out. Whole hotel needs to be deodorized.
Location: Other hotels, places to eat, and the highway I35.
I have stayed in worse hotels, and for the money the conditions were fair. I was disappointed slightly because there were no wash cloths, admittedly, I did not contact the staff to correct the wash cloth issue. I had limited time on my trip. I have read other reviews stating there is a cigarette smell to the hotel, however, I did not notice much of a poor smell of cigarettes, but the room did smell old. I think the hotel needs to update their carpet. I also think they need to clean their shower curtains more often, rather than spraying the curtains with bleach. On the other hand the few interactions I had with the staff were pleasant, and professional. Briefly I ate some of the continental breakfast, which consisted of: eggs, sausage, boiled eggs, banana, cereal, waffles, and some pastries. Overall I would say the food selection was better than expected. Overall, if you choose to stay in this hotel it is worth it for the price, just under stand there is a reason that people are giving this hotels threes.
4 out of 5
for Families
by A verified traveller from Owensville, IN

Nice Hotel on Northeast Side of San Antonio

Posted 06-Aug-2014
Pros: Breakfast and pool.
Cons: Slow wi-fi and water pressure in bath.
Location: It is on northeast side of San Antonio which is close to Natural Bridge Cavern which we visited.
For the most part we were happy with the hotel. We were visiting grandkids and had them with us at the hotel. It had a great breakfast and a very nice pool that the kids loved swimming in. The room was spacious enough, although the bathroom was a little small. We had booked through Expedia and requested a non-smoking room (our confirmation even showed we had a non-smoking room), but when we got there, we were told that Expedia had booked a smoking room. But after talking with the manager they did find us a non-smoking room. Our biggest complaints were that the wi-fi was very slow and water pressure in the shower was too low. If you turned on the water in the tub it came out very hard, but as soon as you turned on the shower, it was too light. Also had trouble getting the water to stay at the right temperature. Overall, we were satisfied with the room and would probably go back.
3 out of 5
by A verified traveller from mexico

No quality at all

Posted 15-Jul-2014
Pros: The pool was nice
Location: The neighborhood was not that good.
We arrived at the hotel and they didn't have our reservation, they told us that expedia didn't make the reservation on their system, we waited 40 minutes on the lobby until they reached expedia personnel and they confirmed the reservation. The hotel smelled like if someone was constantly smoking, we had a non smoking room, but you couldn't tell the difference. The room was not nice at all.
5 out of 5
for Families
by A verified traveller from Palmer, TX

Super convenient location, great for families!

Posted 26-Jun-2014
Pros: Location, pool, breakfast, beds and microwave and fridge.
Cons: Parking lot was dirty around the doors. Probably due to the large group of welders staying there at the same time who all hung out outside.
Location: Location was convenient to me because it's easy to get on/off I-35 and is just north of 410, so easy access to both.
I was traveling with my husband and two daughters on vacation. We were able to find the hotel right away and it's in a 'neutral' part of town - not too many restaurants or bars, mostly small industrial or small business area. I enjoyed that it was right off the highway. When I first checked in, we had a ground floor room and pool was right outside our window - not so great for privacy. I asked to be moved and was immediately accomodated. However, if available and the view is important to you, ask for a room overlooking the pool / lawn side; the other side overlooks the parking lot only. Our room was very clean and comfortable. Having a microwave and a refrigerator was definitely a plus for our family of four. The beds were extremely comfortable and the pillows were as well. The TV has satellite channels, great for us. We went swimming the first day and the pool is well kept and we very much enjoyed it. There is also a very large lawn area that is very well landscaped and has a sitting area; this is one of the first hotels I have seen to have that. Another bonus to us was that breakfast went well past 8:30.. maybe until 9 but I didn't check the times. This was great because I have stayed in other hotels where we've had to wake up at 6:45am just to make it to a breakfast ending at 8am. Breakfast was sausage, eggs, waffles, pastries, cereal, oatmeal, yogurt - a good selection and they did not run out of anything. We would stay here again.
5 out of 5
by RBLucas from San Antonio, TX

Will Definitely Stay Again!

Posted 17-Jun-2014 on Hotels.com
Room was comfortable & clean. Could not hear people in surrounding rooms. We stayed upstairs. I think perhaps rooms downstairs might be noisier from foot traffic above because i know our floor squeaked when we walked across it. The pool was very clean and a great size. Only a few negative things to say: 1) the outside of the building was trashy 2) the floors of the entryway & walkways (vending machine areas) as you come in the side doors were very dirty but hallways were clean 3) ice machine upstairs was out of order. Overall we were VERY satisfied and the price was great!
1 out of 5
by Jeremy

Not a very quality stay!

Posted 09-Jun-2014
Good things: 1. Good Customer Service Bad Things: 1. Outside was dirty, poor Maintence. 2. Hallways smelled of cigarette smoke, made me sick. 3. Air conditioners were turned off in our rooms, was very hot and smelled horribly. 4. The door to my sisters room wouldn't lock from the outside, huge in-convince. 5. Floors were squeaky & walls were paper thin. Heard everything from everyone. (2nd night was the worse, the room to our right had a dog and it would stop barking through out the night) 6. Someone had music blasting the last morning there, I was just glad to leave. 7. Pool was nasty, looked like it hadn't been clean in a while. 8. I will never stay at a Quality Inn motel ever again. Horrible experience. If you're looking for comfort this is not the place for you. I regret picking this place. I am usually not this harsh and very understanding but this hotel was horrendous.
1 out of 5
by Darryl from Texas

Poor quality inn

Posted 09-Jun-2014
TV didn't work. Pool was dirty. No towels in room. Place smelled bad. Not enough breakfast food
2 out of 5
for Business Travellers
by A verified traveller

room remod lo ed n but not completed. No Queen Bed

Posted 08-Jun-2014 on Hotels.com
Walked into the room and it smelled like the urine bowl and just plain mysky. Bed coverings and sheets stained. Also I booked for 2 queen beds and we got two mall full size beds.