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Hotel Contessa - Riverwalk Luxury Suites

306 W Market Street San Antonio, 78205 Texas

Luxury suites on the San Antonio Riverwalk

Alamo and arts
This 14-story, Mediterranean-inspired hotel is on the Riverwalk, two blocks from the convention center, La Villita Historic Arts Village, and the Rivercenter Mall, and five blocks from the Alamo. Show more
Rooftop spa, pool
Guests admire panoramic views of the city from the hotel's rooftop spa facility, home to the 1,700-square-foot AVEDA spa, the adjacent well-equipped fitness center, and the heated outdoor pool.
River or city views
Spacious, richly appointed suites at Hotel Contessa have separate parlors with sofa beds. Other features include floor-to-ceiling windows facing the city or river, flat-screen TVs, and wireless Internet access. Hide

GUEST REVIEWS

4.6out of 5

Expedia Guest Rating

92%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 29/06/2013. The check-out date cannot be after 29/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Luxury Riverview King Suite - Children under 8 eat free!
1 king bed or 2 double beds with pillowtop mattresses in bedroom. Full-size sofa bed in separate parlor. 500 square feet. Floor-to-ceiling windows with view of the San Antonio Riverwalk. Complimentary wireless and wired high-speed Internet access. 2, 37-inch LCD HDTVs with premium cable channels and pay movies. Video games (surcharge). Dual-line phone with voice mail. Complimentary local calls. Coffeemaker. Minibar. Oversized marble bathroom. Hair dryer. Iron/ironing board. In-room safe.
Luxury Cityview King Suite - Children under 8 eat free!
1 king bed or 2 double beds with pillowtop mattresses in bedroom. Full-size sofa bed in separate parlor. 500 square feet. Floor-to-ceiling windows with downtown San Antonio view. Complimentary wireless and wired high-speed Internet access. 2, 37-inch LCD HDTVs with premium cable channels and pay movies. Video games (surcharge). Dual-line phone with voice mail. Complimentary local calls. Coffeemaker. Mini bar. Oversized marble bathroom. Hair dryer. Iron/ironing board. In-room safe.
Luxury Cityview Double Suite - Children under 8 eat free!
2 double beds. Pillowtop mattress. Premium bedding. Sofa bed. Separate sitting area. Desk. In-room safe (accommodates laptop). 37-inch television. Wireless high-speed Internet access (complimentary). Wired high-speed Internet access (complimentary). High-definition television. LCD television. Cable television service. Cable/satellite television channels. Premium television channel(s). Pay movies. Video-game console. Multi-line phone. Free local calls. Voice mail. Clock radio. Minibar. Coffee/tea maker. Shower/tub combination. Designer toiletries. Hair dryer. Iron/ironing board. Complimentary weekday newspaper. Blackout drapes/curtains. Electronic check-out. Air conditioning. Non-smoking only.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • There are no room charges for children 17 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
Policies
  • Pet fee charged at hotel/condo
  • Pets accepted
  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Valet parking fee: USD 28 per night (in/out privileges)
    • Pet fee: USD 50 per day
    • Pet deposit: USD 50 per day
    • Late check-out fee: USD 100.00
    • Buffet breakfast fee: USD 14.95 per person (approximate amount)
    • Refrigerator fee: USD 25.00 per stay
    • In-room microwave fee: USD 25.00 per stay
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Special Check-In Instructions
  • Please note that from 1/2/2012 until 3/30/2012, the city of San Antonio will begin an improvement to the Historic Hugman Riverwalk. During this time, the property will have restricted access to the Riverwalk from the river level exit; guests can use the street level exit for entrance to the Riverwalk, just outside of the improvement area.

Awards and Affiliations

Hotel Contessa - Riverwalk Luxury Suites is listed in the 2009 Condé Nast Traveler Gold List of the world's best places to stay. This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Accessibility Options

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower

Property Amenities

  • Swimming pool - outdoor
  • Spa tub
  • Concierge desk
  • Health club
  • Fitness facilities
  • Restaurant(s) in hotel
  • Parking garage
  • Ballroom(s)
  • Multiple small meeting rooms
  • Banquet facilities
  • Multiple large conference rooms
  • Event catering
  • Exhibit space
  • Audio-visual equipment
  • Business services
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Doorman/doorwoman
  • Security guard
  • Express check-in
  • Number of suites - 265
  • ATM/banking
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Patio
  • Air-conditioned public areas
  • Number of floors - 12
  • Elevator/lift
  • Valet parking (surcharge)
  • Wedding services
  • Complimentary newspapers in lobby
  • Total number of rooms - 265
  • Poolside bar
  • Smoke-free property
  • Beauty services
  • Breakfast available (surcharge) full
  • Coffee shop or café
  • Elevator/lift attendant
  • Full-service health spa
  • Technology support staff
  • Designated smoking areas
  • Grocery/convenience store
  • Tours/ticket assistance
  • Wireless (high-speed) Internet access - complimentary
  • Wired (high-speed) Internet access - complimentary
  • Dial-up Internet access - complimentary
  • Designated smoking areas (fines apply)
  • Children's club
  • Massage - spa treatment room(s)
  • Secure parking
  • Self parking
  • Valet parking $28/24 Hours In/Out
  • Parking (surcharge)
  • Parking nearby
  • Parking nearby (surcharge)
  • Picnic area
  • Room service (24 hours)
  • Number of meeting/conference rooms - 10
  • Year Built - 2005
  • Number of restaurants - 2
  • 24-hour business center
  • Meeting facilities size (feet) - 10000
  • Conference center
  • Smoke-free property (fines apply)
  • Number of buildings/towers - 1
  • Suitable for children
  • Supervised child care/activities
  • Swimming pool - children's
  • Television in lobby
  • Tour assistance
  • Translation services
  • Umbrella
  • Wheelchair accessible

Rooms

The 12-story, all-suite Hotel Contessa offers 265 spacious suites with Mediterranean decor. Floor-to-ceiling windows overlook the city or river. All suites have separate bedrooms and include parlors (living rooms) with sofa beds. Beds have Serta pillowtop mattresses.

Flat-screen TVs offer premium cable channels and pay movies. Complimentary amenities include wireless and wired high-speed Internet access, local phone calls, and weekday newspaper delivery. All rooms also provide in-room safes and minibars.

Large marble bathrooms feature curved shower rods and designer toiletries. All suites are nonsmoking.

Hotel Contessa - Riverwalk Luxury Suites, San Antonio,  Texas, Rooms Luxury Riverview King

Room Amenities

  • Premium television channel(s)
  • Cable/satellite television channels
  • Pay movies
  • Video-game console
  • Premium bedding
  • Hypo-allergenic bedding available
  • Separate sitting area
  • Climate control
  • Complimentary weekday newspaper
  • Air conditioning
  • Blackout drapes/curtains
  • Multi-line phone
  • Free local calls
  • Voice mail
  • Minibar
  • Coffee/tea maker
  • Wake-up calls
  • Daily housekeeping (daily)
  • Designer toiletries
  • Hair dryer
  • Extra towels/bedding in room
  • In-room massage available
  • Shower/tub combination
  • Electronic check-out
  • Electronic/magnetic keys
  • Clock radio
  • In-room safe (laptop compatible)
  • Pillowtop mattress
  • Iron/ironing board
  • Non-smoking only
  • Desk
  • Sofa bed
  • Cribs (infant beds) available
  • Cable television service
  • High-definition television
  • Wireless high-speed Internet access (complimentary)
  • Wired high-speed Internet access (complimentary)
  • LCD television

Dining

Las Ramblas - Spanish and Mediterranean cuisine with a focus on the flavors of Barcelona. Open, exhibition-style kitchen. Tapas, paella, asado (rotisserie meats) among menu highlights. Barcelona-inspired decor, including stone walls, sculpted metal gates, gold curtains. Colorful glass flowers, created by local artist, on wall. Riverwalk patio with tables, most shaded by polka-dotted umbrellas. Open for breakfast, lunch, and dinner.

The Cork Bar - Located in the atrium, overlooking Riverwalk. Extensive wine list, cocktails, beer, and light fare. Specialties include: melon mojitos, red and white sangria, yellow rose martinis, and Thai basil margaritas.

Cafe Contessa - Coffee shop offering breakfast daily.

Poolside bar - Open Friday and Saturday afternoons during summer.

Room service - Available during limited hours.

Hotel Contessa - Riverwalk Luxury Suites, San Antonio,  Texas, Dining Dining

Recreation

  • Golf - miniature nearby
  • Golf - driving range nearby
  • Golfing nearby
  • Kayaking nearby
  • Aerobics nearby
  • Running track/path nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Swimming on site

Spa

  • Number of treatment rooms - 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Spa café
  • Spa boutique
  • Massages
  • Body treatments
  • Facial treatments

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hotel Contessa - Riverwalk Luxury Suites

4.6
out of 5
avg. guest rating
Hotel service:
4.5
Hotel condition:
4.6
Room cleanliness:
4.7
Room comfort:
4.7
Location:
4.8
Neighbourhood:
4.6
93%

of guests recommend

out of 503 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

A Traveller from Kansas City
5.0
out of 5
Recommends this hotel
Posted 7 Dec 2011

“Pleasantly surprised.”

Having never been to San Antonio and unfamiliar with any hotels there, we were pleasantly surprised at how nice the Hotel Contessa turned out to be. We had booked it thru a flight/package deal and it far exceeded our expectations...great service and beautiful atmosphere!

Area recommendations
Riverwalk
Comment from the hotel's management
We are proud to read the notes you left about your experience at Hotel Contessa. We are glad we exceeded your expectations.. Your feedback is very important to our efforts to continuously improve guest satisfaction. We look forward to your future stay.
Hotel Management, General Manager
Posted 20 Dec 2011
A Traveller
5.0
out of 5
Recommends this hotel
Posted 5 Dec 2011

“Good location; great service.”

Comfortable rooms and helpful people. Can't go wrong here.

Comment from the hotel's management
We are happy that you enjoyed the accommodations and found the staff helpful. Thank you for the compliments
Hotel Management, General Manager
Posted 20 Dec 2011
Scott G from Corpus Christi
3.0
out of 5
Does not recommend this hotel
Posted 4 Dec 2011

“Lacks quality control”

The Bad: Beautiful hotel, but the room was freezing cold when we arrived. Also went to grab a drink from the mini-bar and it was empty. Called down to the front desk for some extra blankets, was told they were in the closet, which they were not. Informed them the mini-bar was empty and they restocked it, but the fridge itself was broken so nothing was cold. The heat in the room did not work, but it warmed up after we turned the whole system off, probably from the adjoining rooms' ambient heat. It was late when we returned from the Riverwalk, we ordered room service. Don't bother, it is not worth the wait. The burger was a frozen patty that they grilled which was shaped like a salisbury steak and tasted like one, they forgot the cheese on the "Adult" grilled cheese..., and used spaghetti noodles to whip up some Chicken Noodle soup since they ran out. The Good: Awesome location very near the River Center Mall, short walk from most of the restaurants and the Amphitheater. The breakfast buffet was quite good, with a nice selection as well as a waffle and omelet station. All the employees were extremely polite and helpful. If we had been staying longer than a night, we would have changed rooms, but it was ok for the single night since we were not in it aside from sleep. The management needs better quality assurance to make sure that rooms are ready and fully functional.

Area recommendations
River Walk, San Antonio Zoo
When to go
The Riverwalk is absolutely beautiful during the Christmas season. They have the entire route lit up with lights, carolers on river boats singing to folks, and Santa on a boat for pictures with the kids at the Amphitheatre. Definately bring a camera and take the night time cruise, it is was great for everyone including my 4 year old. They just loved it.
Comment from the hotel's management
First let me apologize for your frustrations and the experience you and your friends had upon checking in and the mishap in your guestroom and room service. Certainly your experience (s) is not what you or any other guest should experience. I do hope that you were able to enjoy your trip overall even with the underwhelming experience at Hotel Contessa. Once again, I apologize that we did not provide a better experience, we will always strive to do better, and I thank you for the constructive thoughts you shared on your review.
Hotel Management, General Manager
Posted 20 Dec 2011
A Traveller from NJ
3.0
out of 5
Recommends this hotel
Posted 2 Dec 2011

“Satisfactory”

Hotel Contessa is a nice hotel in a convenient location. The staff are friendly and professional. I did not think the front desk staff were knowledegable about the safey issue of walking around the Riverwalk alone at night. I do not recommend doing this by yourself - there is construction, and there are dark areas that are somewhat deserted at night. Other than that, all other minor issues were handled in a professional timely manner. The bartender was great! Very friendly, and welcoming. The portion size of the food for the price, however, was a bit small.

Area recommendations
I would recommend staying downtown near the Alamo. It is a more convenient location, and there is more to do within walking distance.
Must see
The Alamo and the San Fernando Cathedral. The history and blending of cultures is fascinating to learn.
Comment from the hotel's management
In reading your review, while I appreciate your comments about the friendliness of the staff, nice facilities and service at the bar, but I am sorry that you were not happy with the food in the restaurant. We strive to accommodate our guest needs and I can see that we did not meet your expectations. We hope you will give us a second chance in the near future. Thank you for your feedback
Hotel Manaagement, Hotel Management
Posted 13 Dec 2011
A Traveller from Houston, TX
5.0
out of 5
Recommends this hotel
Posted 29 Nov 2011

“Perfect Getaway”

I LOVE the Hotel Contessa. This was the second time I stayed there and it was as wonderful as the first. The hotel is located on the San Antonio Riverwalk but on the edge so you are not right in the middle of the hustle and bustle. But everything is still in walking distance either on the riverwalk or on the street. The concierge and valets were very helpful. The hotel is clean, clean, clean. I will definately stay here again on my next trip back to San Antonio.

Area recommendations
Everything is on the Riverwalk or on the streets above the Riverwalk.
Comment from the hotel's management
We are very pleased that we exceeded your expectations. We always appreciate hearing from our guests regarding their experience while staying at the Hotel Contessa. We appreciate your continued patronage look forward to having you as guest in the future once again. Thank you again, for your wonderful comments about your stay.
Hotel Management, General Manager
Posted 8 Dec 2011
Larry from San Angelo, Texas
3.0
out of 5
Does not recommend this hotel
Posted 29 Nov 2011

“Your not getting what you pay for”

We were on the tenth floor. Stayed two nights during the lighting of the river lights. Noise from the other guest at the hotel came through the walls and under the door. The carpet was dirty in our room.A mixed drink at the bar is over eight dollars. Location of this hotel is a plus if your going to the Alamo.

Comment from the hotel's management
We are sorry to hear that your guest room was noisy. We appreciate your observations, we will be sure to take them into consideration and make the needed adjustments. Without your comments we cannot continue to make improvements.
Hotel Management, General Manager
Posted 8 Dec 2011
Laura B from Houston, TX
5.0
out of 5
Recommends this hotel
Posted 28 Nov 2011

“Riverwalk Jewel”

We chose this hotel because it is on the quieter end of the Riverwalk away from the some of the Bourbon Street type establishments further down. The suite was extremely comfortable, the staff very helpful and the food and drink selection in the Spanish style restaurant and bar were top notch. Don't miss the half-price tapas and drinks during happy hour! We also enjoyed massages at the spa, and a workout in the rooftop gym and pool. We look forward to visiting the Hotel Contessa again!

Area recommendations
We like to get out of downtown and visit Alamo Heights. Really excellent restaurants. We had a fabulous meal at Silo.
Comment from the hotel's management
In reading your review we can see you had a wonderful time while visiting San Antonio and we appreciate you choosing Hotel Contessa for your stay. We appreciate your comments about the friendliness of the staff and our facilities. We are glad you enjoyed happy hour and the tapas at the cork bar as well as the spa service. We are very pleased that we exceeded your expectations and look forward to having you as guest in the future.
, Hotel Management
Posted 7 Dec 2011
A Traveller from Sugar Land, TX
3.0
out of 5
Recommends this hotel
Posted 28 Nov 2011

“Nice Hotel but a little over priced”

The hotel was nice but a little over-priced. The service was okay but not great. The hotel restaurant was very nice and the hotel is located right on the river walk.

Area recommendations
Downtown at the Riverwalk area appears to be central and is a very picturesque, nice area of the city.
Comment from the hotel's management
We read your review about your experience at Hotel Contessa. I want to apologize that we did not meet your service expectations. I do hope you give us another opportunity next time you are in San Antonio. Thank you,
, Hotel Management
Posted 7 Dec 2011
Firas J from Alexandria, VA
5.0
out of 5
Recommends this hotel
Posted 27 Nov 2011

“Very Nice”

This hotel is very nice, directly on the river walk with very nice suites and affordable price (through Expedia of cource). It was a busy day when we arrived so it took us over 45 minutes between checking in and getting the rooms, not that bad but annoying considering we had a long road trip and wanted to shower before checking the places around. The hotel is in the middle of downtown so everything is close by and you can walk to few interesting places around. The "expensive" galaries are behind the hotel across the river. Checking out was fast but again took us 40 minutes to get the car back from the valet parking, I was the only one though, they thought I did not pay! Anyways, despite the two very annoying incidents, the hotel itself was very pleasant and I would go back again. Very recommended.

Area recommendations
River walk
Comment from the hotel's management
We read your review about your experience at Hotel Contessa. I want to apologize for the less than satisfactory service you received from the Valet and the check in process. I apologize that we did not provide a better experience; we will always strive to do better. We are very pleased that you still very much enjoyed your stay, despite the 2 issues you experienced. We look forward to your return.
, Hotel Management
Posted 7 Dec 2011
A Traveller from Phoenix AZ
5.0
out of 5
Recommends this hotel
Posted 27 Nov 2011

“Will stay again”

Hotel, staff, location all great!

Area recommendations
Riverwalk area.
Comment from the hotel's management
Thank you for the great comments!
, Hotel Management
Posted 7 Dec 2011

Hotel Contessa - Riverwalk Luxury Suites

306 W Market Street San Antonio, 78205 Texas

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Nearby Points of Interest

  • Torch of Friendship Sculpture - 0.2 km / 0.1 mi
  • La Villita - 0.2 km / 0.1 mi
  • Aztec on the River - 0.2 km / 0.1 mi
  • River Walk - 0.3 km / 0.2 mi
  • Instituto de México - 0.3 km / 0.2 mi
  • Mexican Cultural Institute - 0.3 km / 0.2 mi
  • Texas Adventure - 0.3 km / 0.2 mi
  • Magik Theater - 0.3 km / 0.2 mi
  • Alamo - 0.4 km / 0.2 mi
  • Guinness World Records Museum - 0.4 km / 0.2 mi
  • Plaza Wax Museum and Ripley's Believe It or Not - 0.4 km / 0.2 mi
  • Ripley's Haunted Adventure - 0.4 km / 0.2 mi
  • San Antonio Children's Museum - 0.4 km / 0.2 mi
  • Buckhorn Saloon and Museum - 0.4 km / 0.2 mi
  • San Antonio Majestic Theater - 0.4 km / 0.2 mi

Location Highlights

  • On river
  • In city center
  • Convention center nearby
  • Full-service health spa nearby

The preferred airport for Hotel Contessa - Riverwalk Luxury Suites is San Antonio, TX (SAT-San Antonio Intl.) - 11.8 km / 7.3 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • San Antonio, TX, United States (SAT-San Antonio Intl.)

Area:

Downtown - Riverwalk, San Antonio, Texas, United States of America: The languid San Antonio River and its famed River Walk connect many downtown attractions, including the Alamo Plaza and HemisFair Park. Built for the 1968 World’s Fair, HemisFair Park is the site of the 750-foot Tower of the Americas. Visitors, though, won’t forget the Alamo, site of the legendary 1836 battle between Mexican soldiers and Texan secessionists. Nearby, Mexican goods fill El Mercado.

Hotel Contessa - Riverwalk Luxury Suites

306 W Market Street San Antonio, 78205 Texas

Most recent booking for this hotel: less than 9 hours ago.
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