Dear John,I wanted to personally express my gratitude for taking the time to share your positive experience with us. It truly warms our hearts to hear that you enjoyed your time with us. Your kind words are a testament to the hard work and dedication of our team, and it motivates us to continue striving for excellence.We are delighted to have been able to meet and exceed your expectations. Customer satisfaction is our top priority, and we are thrilled that we could make a positive impact on your experience. Your feedback serves as a great source of inspiration for all of us.We sincerely appreciate your support and trust in Holiday Inn. If there's anything specific that stood out to you or any areas where you feel we excelled, we would love to hear more about it. Your insights help us identify our strengths and areas for improvement.We look forward to serving you again in the future and maintaining the high standards that you've come to expect from us.If you have any further comments or suggestions, please feel free to reach out. We value your input and always strive to enhance our offerings based on customer feedback.Warm regards,Kevin NagleGeneral ManagerHoliday Inn N Stone Oak

Dear Karina,I wanted to personally express my gratitude for taking the time to share your positive experience with us. It truly warms our hearts to hear that you enjoyed your time with us. Your kind words are a testament to the hard work and dedication of our team, and it motivates us to continue striving for excellence.We are delighted to have been able to meet and exceed your expectations. Customer satisfaction is our top priority, and we are thrilled that we could make a positive impact on your experience. Your feedback serves as a great source of inspiration for all of us.We sincerely appreciate your support and trust in Holiday Inn. If there's anything specific that stood out to you or any areas where you feel we excelled, we would love to hear more about it. Your insights help us identify our strengths and areas for improvement.We look forward to serving you again in the future and maintaining the high standards that you've come to expect from us.If you have any further comments or suggestions, please feel free to reach out. We value your input and always strive to enhance our offerings based on customer feedback.Warm regards,Kevin NagleGeneral ManagerHoliday Inn N Stone Oak

Dear Dunia,I wanted to personally express my gratitude for taking the time to share your positive experience with us. It truly warms our hearts to hear that you enjoyed your time with us. Your kind words are a testament to the hard work and dedication of our team, and it motivates us to continue striving for excellence.We are delighted to have been able to meet and exceed your expectations. Customer satisfaction is our top priority, and we are thrilled that we could make a positive impact on your experience. Your feedback serves as a great source of inspiration for all of us.We sincerely appreciate your support and trust in Holiday Inn. If there's anything specific that stood out to you or any areas where you feel we excelled, we would love to hear more about it. Your insights help us identify our strengths and areas for improvement.We look forward to serving you again in the future and maintaining the high standards that you've come to expect from us.If you have any further comments or suggestions, please feel free to reach out. We value your input and always strive to enhance our offerings based on customer feedback.Warm regards,Kevin NagleGeneral ManagerHoliday Inn N Stone Oak

Thank you for staying with us and rating your experience! We can't wait to have you back, in the meantime, safe travels :)

Thank you for your feedback! We will be looking over that detail. We hope to see you again!

Thank you for your stay! We hope to see you again!

Thank you for your feedback! We are thrilled you enjoyed your stay! We hope to see you again!

Dear Mark,Thank you for taking the time to share your recent experience at Holiday Inn N Stone Oak. We truly appreciate your detailed and positive feedback.We're thrilled to hear that you found our property to be a pleasant and well-maintained place for your stay. Your compliments regarding our convenient location and proximity to various amenities bring us great joy. We're delighted that our front-desk team and I could assist you promptly and that our service contributed to making your stay enjoyable.It's fantastic to know that you found your room clean and comfortable, and were able to make use of our in-room entertainment options as well as enjoy the convenience of DoorDash delivery. Your kind words about our indoor swimming pool, hot tub, and breakfast buffet, especially the Huevos Rancheros, are greatly appreciated.Regarding your constructive feedback, we apologize for any inconvenience caused by the cost of breakfast and the limitations with our fridge and hot water supply. Rest assured, we'll take your comments into consideration as we continually strive to enhance our guests' experiences.Your suggestion about the toiletries is duly noted, and we'll explore options to improve this aspect for our guests' comfort.We're grateful for your understanding regarding these minor issues and are pleased that they did not significantly detract from your overall experience with us.Once again, thank you for choosing Holiday Inn N Stone Oak. We value your patronage and hope to welcome you back for another wonderful stay in the future. If there's anything else we can do to further enhance your next visit, please don't hesitate to let us know.Warm regards,Kevin NagleGeneral ManagerHoliday Inn N Stone Oak

Thank you for your feedback! We're glad you liked that aspect of our hotel. We hope to see you again!

Thank you for sharing your experience with us. We are very happy to hear that your stay was wonderful and that we will see you back soon. Look forward to your return and please reach out in advance if there is anything we can do to enhance your stay. Regards,Kevin NagleGeneral Manager

Dear Guest,I wanted to personally express my gratitude for taking the time to share your positive experience with us. It truly warms our hearts to hear that you enjoyed your time with us. Your kind words are a testament to the hard work and dedication of our team, and it motivates us to continue striving for excellence.We are delighted to have been able to meet and exceed your expectations. Customer satisfaction is our top priority, and we are thrilled that we could make a positive impact on your experience. Your feedback serves as a great source of inspiration for all of us.We sincerely appreciate your support and trust in Holiday Inn. If there's anything specific that stood out to you or any areas where you feel we excelled, we would love to hear more about it. Your insights help us identify our strengths and areas for improvement.We look forward to serving you again in the future and maintaining the high standards that you've come to expect from us.If you have any further comments or suggestions, please feel free to reach out. We value your input and always strive to enhance our offerings based on customer feedback.Warm regards,Kevin NagleGeneral ManagerHoliday Inn N Stone Oak

Thank you for your feedback. We will use your comments to better assign guest rooms

Thank you for your feedback! We're thrilled you enjoyed your stay. We hope to see you again!

I regret to learn your checkout was not up to standards. We will use your feedback as a training opportunity for our staff.

Thank you for Taking the time to rate our Hotel !

Subject: Thank You for Your 5-Star Review!Dear Steve,Thank you for taking the time to leave us such a glowing 5-star review! We are absolutely thrilled to hear about your positive experience with our services.At Holiday Inn N Stone Oak, we strive to provide nothing but the best for our valued customers, and it's incredibly rewarding to know that our efforts have made a difference in your experience.Your kind words serve as a tremendous motivation for our team to continue delivering exceptional service and maintaining the highest standards. We genuinely appreciate your support and the trust you've placed in us.Should you have any further feedback or if there's anything more we can do to enhance your future visits, please don't hesitate to reach out. Your satisfaction is our top priority, and we're always here to assist you.Once again, thank you for choosing Holiday Inn N Stone Oak. We look forward to welcoming you back soon for another fantastic experience!Warm regards,Kevin NagleGeneral ManagerHoliday Inn N Stone Oak

Subject: Thank You for Your 5-Star Review!Dear James,Thank you for taking the time to leave us a great review. We are thrilled to hear about your positive experience with our services.At Holiday Inn N Stone Oak, we strive to provide nothing but the best for our valued customers, and it's incredibly rewarding to know that our efforts have made a difference in your experience.Your kind words serve as a tremendous motivation for our team to continue delivering exceptional service and maintaining the highest standards. We genuinely appreciate your support and the trust you've placed in us.Should you have any further feedback or if there's anything more we can do to enhance your future visits, please don't hesitate to reach out. Your satisfaction is our top priority, and we're always here to assist you.Once again, thank you for choosing Holiday Inn N Stone Oak. We look forward to welcoming you back soon for another fantastic experience!Warm regards,Kevin NagleGeneral ManagerHoliday Inn N Stone Oak

Thank you for taking the time to share your feedback about your recent stay with us. We truly appreciate your patronage and value your input.I'm pleased to hear that you found our rooms to be to your satisfaction. However, I would like to express my sincere apologies for any inconvenience you experienced regarding the breakfast. We understand the importance of a good start to the day, and I assure you that we take your concerns seriously.Your feedback about the breakfast service has been shared with our team, and we will be addressing this issue to ensure a more consistent and positive experience for our guests in the future. Your comments are invaluable in helping us improve, and we are committed to making the necessary adjustments.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

Subject: Thank You for Your 5-Star Review!Dear Oscar,Thank you for taking the time to leave us such a glowing 5-star review! We are absolutely thrilled to hear about your positive experience with our services.At Holiday Inn N Stone Oak, we strive to provide nothing but the best for our valued customers, and it's incredibly rewarding to know that our efforts have made a difference in your experience.Your kind words serve as a tremendous motivation for our team to continue delivering exceptional service and maintaining the highest standards. We genuinely appreciate your support and the trust you've placed in us.Should you have any further feedback or if there's anything more we can do to enhance your future visits, please don't hesitate to reach out. Your satisfaction is our top priority, and we're always here to assist you.Once again, thank you for choosing Holiday Inn N Stone Oak. We look forward to welcoming you back soon for another fantastic experience!Warm regards,Kevin NagleGeneral ManagerHoliday Inn N Stone Oak

Cynthia,Thank you for choosing to stay with us at the Holiday Inn N Stone Oak. We truly appreciate your patronage and we look forward to having you back.KevinGeneral Manager

Dear Fadul,I want to express my deepest apologies for the unpleasant experience you had with one of our receptionists. It's disheartening to hear that you encountered rudeness and a lack of warmth during your visit. This behavior is not reflective of the high standard of customer service we aim to provide.I truly regret that this experience has led you to consider staying elsewhere. We take your feedback very seriously, and I want to assure you that we are actively addressing this issue with our team to ensure it does not happen in the future.Your comfort and satisfaction are of the utmost importance to us, and we appreciate your feedback, which guides our efforts to provide a more welcoming and enjoyable experience for our guests.If you would like to discuss your experience further or if you have any specific concerns, please do not hesitate to reach out to me directly at 210-298-8820. We would welcome the opportunity to make amends.Once again, I apologize for the service you received, and we hope to have the chance to welcome you back and provide you with the level of hospitality you deserve.Warm regards,Kevin NagleGeneral ManagerHoliday Inn N Stone Oak

Claudine,I want to sincerely apologize for the extremely disappointing experience you had with us. It's completely unacceptable that your reservation was given away without any notice, leaving you without a room the night before a wedding. I understand how important it is for everything to go smoothly, especially during such important events, and we clearly failed in providing you with the service you expected and deserved.This situation is far from the standard we aim to uphold, and I deeply regret that we were unable to assist you in finding alternative accommodations. I can assure you that this issue will be addressed and thoroughly investigated to prevent any similar occurrences in the future.Your feedback is invaluable, and I want to assure you that we take it very seriously. I would appreciate the opportunity to discuss this further with you and make amends. If you could kindly provide your contact information, I will reach out to you directly to address your concerns and make things right.Once again, I'm truly sorry for the inconvenience and frustration this has caused you, and I hope you'll reconsider staying with us in the future to experience the high standard of service that we aim to provide. Your feedback will help us improve our operations, and we are committed to ensuring this kind of situation does not happen again.KevinGeneral Manager

Thank you for your kind words! We're delighted to hear that you had a super easy experience with our staff. Our team is dedicated to providing excellent service, and we're thrilled that you had such a positive interaction. If you have any further feedback or suggestions, please don't hesitate to share them with us. We appreciate your support and look forward to serving you again in the future.Kevin

Subject: Thank You for Your 5-Star Review!Dear Clyde,Thank you for taking the time to leave us such a glowing 5-star review! We are absolutely thrilled to hear about your positive experience with our services.At Holiday Inn N Stone Oak, we strive to provide nothing but the best for our valued customers, and it's incredibly rewarding to know that our efforts have made a difference in your experience.Your kind words serve as a tremendous motivation for our team to continue delivering exceptional service and maintaining the highest standards. We genuinely appreciate your support and the trust you've placed in us.Should you have any further feedback or if there's anything more we can do to enhance your future visits, please don't hesitate to reach out. Your satisfaction is our top priority, and we're always here to assist you.Once again, thank you for choosing Holiday Inn N Stone Oak. We look forward to welcoming you back soon for another fantastic experience!Warm regards,Kevin NagleGeneral ManagerHoliday Inn N Stone Oak

Thank You for your preference !

Thank you for staying with us at the Holiday Inn N Stone Oak. We truly appreciate your patronage.Regards,Kevin NagleGeneral Manager

Thank you for staying with us at the Holiday Inn N Stone Oak. We truly appreciate your patronage.Regards,Kevin NagleGeneral Manager

Hello Carlos, were glad you enjoyed your stay with us! We hope to see you soon and we hope you visit us again once our remodeling is complete. Thanks management!

Thank you for staying with us at the Holiday Inn N Stone Oak. We truly appreciate your patronage.Regards,Kevin NagleGeneral Manager

Hi A. Isabel De!Thank you for choosing the Holiday Inn North Stone Oak! We appreciate your kind review of our hotel! Next time you visit, say hi to Rosa and Ruben at the hot breakfast buffet every morning! Thank you for your business!

Hi Robert!Thank you for your recent stay! Next time you visit, please try our mouthwatering burgers and fries and an ice cold adult beverage at the Lobby Bar!Come back again soon!

Thank you for staying with us at the Holiday Inn N Stone Oak. We truly appreciate your patronage.Regards,Kevin NagleGeneral Manager

Thank you for your preference , hope yo see you soon !

Thank you April for your kind words! Next time you visit, please check out the beautiful San Antonio Riverwalk or the Pearl Brewery a short drive away!Come back again soon! Thank you!

Thank you provide feedback about your experience at Holiday Inn SAN ANTONIO N - STONE OAK AREA.I would like to start by apologizing to you for not meeting your expectations for Breakfast We are a Full service Hotel We have a Restaurant & Bar Breakfast is not included for that reason . We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. we will addressed the issue

Thank you for recent stay! When are you coming back to see us again at Holiday Inn North Stone Oak!

Thank You Your sharing your experience at our hotel , we're thrilled you had enjoyed your stay with us !

Thank you for choosing staying at our hotel ,

Thank you so much for you PERFECT score!We are happy to hear you enjoyed your stay with usand loved having you. Please come back and see us soon!

Thank you so much for taking the time to tell us about your stay .We're happy to hear you enjoyed your stay with us and loved having you.Please come back and see us soon!