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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Promotions
Awaken - Daily Breakfast For 2
Book an Awaken rate category now and receive daily breakfast for 2.
Must book an Awaken rate category to qualify. All hotel reservations are subject to availability and must be made in advance. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Rate is per room per night; based on double occupancy. Room tax not included. Additional charges apply to room-type upgrades. Additional guests may be subject to additional hotel charges. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
21-Day Advance Purchase Promotion:
Book a stay in a “21-Day Advance Purchase” rate category at least 21 days in advance and receive a discounted rate on booked accommodations upon check-in.
Offer valid at Grand Hyatt San Antonio. Must book the “Advance Purchase” rate plan. All hotel reservations are subject to availability and must be made 21 days in advance to receive discounted rate. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Rate is per room, per night, excluding service charges, taxes and other incidental expenses. Rate is based on double occupancy and standard room accommodations. Additional guests may be subject to additional hotel charges. Additional charges apply to room type upgrades. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Awards and Affiliations
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
Accessibility Options
Property Amenities
Rooms
Beds feature premium bedding. 32-inch flat-panel televisions come with premium cable/satellite channels and pay movies. Coffee/tea makers are provided along with compact refrigerators and in-room safes. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Air conditioning, climate control, and clock radios are also included. Turndown service and extra towels/bedding can be requested. Cribs (infant beds) and rollaway beds are also available. Housekeeping is provided.
Room Amenities
Dining
Achiote River Café - Latin-style cuisine with a view of the River Walk. Breakfast, lunch, and dinner.
Perks Coffee & More - Open 24 hours.
Bar Rojo - Cocktails in a posh setting.
Terrace Bar - Drinks overlooking the San Antonio River.
Room service - Available during limited hours.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Grand Hyatt San Antonio
of guests recommend
out of 125 reviews
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Showing 1 - 10 results (of 125) · See more Grand Hyatt San Antonio reviews
“A true fan”
Hotel was lovely and located within walking distance to the Paseo del Rio, Rivercenter Mall, the Alamo...and Denny's! Have been traveling to San Antonio for over 20 years, and have stayed in many hotels in the downtown area...this hotel is now one of my faves!
“Great stay... hate the valet parking”
We stayed just one night, love the location, hotel is nice, rome is nice and clean and check in was a brizeeee. The only compleint I have is that we let the valet take our car and next morning after check out, it took them over 30 minutes to bring us our car.... :((((( They had an event the night before but they should be prepare for that and have enought staff to accomodate their guests when hotel is full. Other than that we loved it.
“can go back if you willing to pay for the bottled water and carpark”
No free breakfast, bottled water and parking
“Good comfortable stay”
Good hotel. Would recommend it to all.
“Grand Hyatt, San Antonio, Texas”
We enjoyed staying at the Grand Hyatt. The building is new and our room was on the 12th floor. Check in and check out was very easy and we got a room with the view of downtown area. The room it self was clean with very comfortable bed and a nice sized flat screen tv. The best part about this hotel is that it is conveniently located in the downtown area, adjacent to river walk and also in front of the Hemisphere park & Tower of America. Also it is within walking distance from the Alamo and River walk mall. The cons of this place is the parking, which was kind of expensive. Initially we had read on the site that self parking will be $19/day, but at check in we were told it would be $25, so I asked for cheaper parking lots in the area and the hotel staff mentioned the parking lot immediately across from Hyatt, which cost only $9/day (it is good if you keep the car inside.) One day I was able to find parking on the street and another option was to use the parking lot one block over that has a flat rate fee of $2.50 until 12 AM. If you are flying in and want to stay in downtown area, there is no need for a car because most of the places are within walking distance, also for those that are further away, public transportation including bus and trolley are readily available. Overall, the hotel stay was good.
“Scrooge must have put up the Christmas lights on the Riverwalk.”
Great value. Very easy check in and checkout for a large hotel. Great gym and treadmills.
“Grand Hyatt”
Great "fancy" hotel. The only complaint that I have is they charge WAY to much for parking in their own garage. You have really have no other option.
“Disappointed Traveler”
Upon arrival we were notified that we would be charged extra for parking. There was also an extra fee for using Wi-Fi. With all of the extra fee's we were not happy with the final cost for our stay.
“Commendable hotel”
We enjoy our trip in SanAntonio, the Grand Hyatt Hotel is awesome, very clean, and close to the river walk
“classy”
was all i expected from the hyatt quality
Showing 1 - 10 results (of 125) · See more Grand Hyatt San Antonio reviews
Hotels near AT and T Center (The T)
600 E Market St San Antonio, 78205 Texas
Nearby Points of Interest
Location Highlights
The preferred airport for Grand Hyatt San Antonio is San Antonio, TX (SAT-San Antonio Intl.) - 11.8 km / 7.4 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Downtown - Riverwalk, San Antonio, Texas, United States of America: The languid San Antonio River and its famed River Walk connect many downtown attractions, including the Alamo Plaza and HemisFair Park. Built for the 1968 Worlds Fair, HemisFair Park is the site of the 750-foot Tower of the Americas. Visitors, though, wont forget the Alamo, site of the legendary 1836 battle between Mexican soldiers and Texan secessionists. Nearby, Mexican goods fill El Mercado.
600 E Market St San Antonio, 78205 Texas
