Exterior

Reviews of Drury Plaza Hotel San Antonio Riverwalk

3 out of 5
Drury Plaza Hotel San Antonio Riverwalk
105 S Saint Marys Street, San Antonio, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1957 out of 2605 reviews" "
Rating 8 - Good. 412 out of 2605 reviews" "
Rating 6 - Okay. 120 out of 2605 reviews" "
Rating 4 - Poor. 60 out of 2605 reviews" "
Rating 2 - Terrible. 56 out of 2605 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Boise

Liked: Cleanliness, staff & service, property conditions & facilities
Well done hotel in an extremely nice former bank with photos etc of the old history.
Stayed 1 night in Mar 2024

10/10 Excellent

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Wonderful location and awesome food & drinks included with the stay. All of the staff have been courteous and friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

2/10 Terrible

Jeyner

Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Will say there agin when in San Antonio!
Stayed 1 night in Mar 2024

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The evening meals were tasty, and the view from the top was amazing! Can’t wait to come back!
Stayed 3 nights in Dec 2023

10/10 Excellent

Roland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stayed here. Great location!
Stayed 1 night in Feb 2024

10/10 Excellent

Dipali

Travelled with group
Liked: Cleanliness, amenities
Breakfast and happy hour
Stayed 2 nights in Mar 2024

10/10 Excellent

Kristle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that we were able to walk everywhere. I love that they had breakfast and dinner every morning and every night. Overall just a very nice and peaceful hotel to stay at.
Stayed 3 nights in Mar 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, convenient to the Riverwalk, very clean. We really enjoyed our weekend getaway! The complimentary breakfast was really delicious!
Stayed 2 nights in Mar 2024

10/10 Excellent

Alondra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The art deco look was cool. Very well maintained.
Stayed 2 nights in Mar 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Cassandra

Liked: Staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Michael, modesto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you are disabled and have a large truck, do not book here. I'm disabled and they made me walk 3 blocks from the hotel because they said my f250 was to big for thier lot. Been in thier garage 5 times prior. Nothing said on thier website stating this before i booked otherwise i would have brought a smaller vehicle.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

NAOMIA, Elverta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome; hotel offers free breakfast with lots of options, 3-free mixed drinks per adult in the evening plus snack type items for dinner such as hot dogs, pull pork and more, this was a great surprise. We’ll be going back!
Stayed 2 nights in Mar 2024

8/10 Good

HILLARY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Kid friendly and convenient location.
Stayed 2 nights in Mar 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drurry Inn Riverwalk was a wonderful stay. We had a room with a terrace & loved watching the Cathedral show every night. The managers reception is a whole meal & we enjoyed that perk. Riverwalk access on the basement level was very convenient. A must stay if you want bang for your buck!
Stayed 3 nights in Mar 2024

10/10 Excellent

Manuel

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 2 nights in Mar 2024

10/10 Excellent

kia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 2 nights in Mar 2024

8/10 Good

Rogelio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd time I stay in this hotel because I always had very good experience … this time was a little bit different … maybe my room was next to the elevator that you heard all day and night the nice of the elevator going back and forth … to go down or up in the elevator you had to wait sometime 10 min or maybe more it sound like the elevator will pass up and down and it just didn’t stop … overall a “good” experience but not a great like the others 2 times before … already looking for another hotel to stay next time
Stayed 2 nights in Mar 2024

8/10 Good

Marja

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was very old.
Stayed 1 night in Jan 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The staff was so kind and the Kickback was a nice surprise!
Stayed 3 nights in Mar 2024

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 2 nights in Mar 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our time here for the Girls State 🏀 tournament!
Stayed 2 nights in Feb 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jodi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience staying here. Maybe a little higher in price but when you consider the free breakfast, supper and drink tickets it was well worth it and we didn’t have to drive, so we all could have fun!
Stayed 1 night in Mar 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location next to river walk and alamo excellent. Valet parking well worth it.
Stayed 1 night in Mar 2024

10/10 Excellent

Minh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the riverwalk experience. My family enjoyed it
Stayed 2 nights in Mar 2024

10/10 Excellent

Kristopher

Directly on the Riverwalk.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying here and the people there are really nice rooms really clean.
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert, Non-Hispanic White

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Travelled with family
Liked: Amenities
The staff was very helpful and friendly and the rooms seemed very clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Estrella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Maud

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing, friendly staff, clean hotel, room with closed off bedroom fit our needs perfectly. Only negative they are due for matress and pillow changes .
Stayed 4 nights in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Shuqin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the pool and hot tub! The free happy hour and breakfast makes the experience even better! All the staff members are super friendly! Best place to stay for San Antonio Riverwalk!
Stayed 1 night in Mar 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay!
Stayed 3 nights in Feb 2024

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and went out of their way to make our stay great.
Stayed 1 night in Feb 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe
Stayed 2 nights in Feb 2024

10/10 Excellent

Jose

Stayed 1 night in Feb 2024

2/10 Terrible

Crecencio

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

8/10 Good

Melinda

Liked: Property conditions & facilities
While the property in general was nice, there were certain details that left a lot to be desired. The pillows were terrible, and the entire family felt more like they were sleeping on nothing then sleeping on a pillow. There were days I couldn’t even tell if housekeeping had come into our room and done anything and other days where Clearly someone had been in the room, but little or nothing was done. On one day one bed was made, while the other was left unmade. I think one out of five days our coffee supplies were actually replenished and the number of towels we had was never replenished so I had to call to receive new towels . We often brought food from breakfast and dinner back to our room and not once were those dishes with food remnants actually removed from our room by housekeeping. I’m not sure if this is just housekeeping protocol, or if our specific housekeeper didn’t do a good job, but it was definitely disappointing. The pool, hot tub, and food service Were all excellent.
Stayed 5 nights in Feb 2024

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel were amazing! Lisa helped us when we checked in. She went above and beyond for us. She called and got us a reservation at a very nice restuarant, when we told her we had been trying for hours to get a reservation. Our room wasn't ready when we got there and she made some adjustments and got us a better room. This way we didn't have to sit and wait for our room to be ready. If you are ever in San Antonio and want a great hotel, STAY HERE!
Stayed 3 nights in Feb 2024

10/10 Excellent

Brandon

Liked: Property conditions & facilities
We had a great stay. The hotel is right on the Riverwalk and less than 10 minute walk from The Alamo and everything else downtown. Staff was friendly and service was great
Stayed 3 nights in Feb 2024

10/10 Excellent

Nakia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Place

2/10 Terrible

Maria

Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, well-maintained old hotel with excellent service great location, and amazing views. The rooftop deck is a great place to enjoy a hot tub while looking out over the skyline. Great breakfast and dinner buffets, as well as a happy hour reception. Our room was huge, and the beds were comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Albert, Killeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024