While the property in general was nice, there were certain details that left a lot to be desired. The pillows were terrible, and the entire family felt more like they were sleeping on nothing then sleeping on a pillow. There were days I couldn’t even tell if housekeeping had come into our room and done anything and other days where Clearly someone had been in the room, but little or nothing was done. On one day one bed was made, while the other was left unmade. I think one out of five days our coffee supplies were actually replenished and the number of towels we had was never replenished so I had to call to receive new towels . We often brought food from breakfast and dinner back to our room and not once were those dishes with food remnants actually removed from our room by housekeeping. I’m not sure if this is just housekeeping protocol, or if our specific housekeeper didn’t do a good job, but it was definitely disappointing.
The pool, hot tub, and food service Were all excellent.