Ratings based on 1,076 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveller

Posted 19-May-2015
Impressive breakfast. There's nothing else I have to say.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom washington

Good location

Posted 13-May-2015
I have stayed at Crystal Inn Mid-Valley before and will definitely stay there again. It's a perfect location, close to family members. The desk staff were very friendly and helpful. The room was clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom helena, montana

Wonderful stay

Posted 13-May-2015
Pros: It was a great place for sleep and quiet.
Cons: Clean pool.
Location: Near everything a person needs, the staff had great ideas for entertainment outside of the area for 12 year olds.
The suppers were wonderful and the room was quiet. The staff is very nice. The swimming pool needs to be cleaned but the rest of the stay was great.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Idaho

Nice hotel but a little out of the way for us.

Posted 07-May-2015
Pros: Comfort and friendly staff
Cons: Make sure shampoo is in room.
Location: Didn't check out what was around us. We just wanted to relax and go to bed early.
Everything was great but we didn't have our shampoo with us and there wasn't any in the room, just conditioner. We should have called down to the desk but just got by without it. The people above us were very noisy.
3 out of 5
by A verified travellerfrom Boulder, CO

Decent place but wouldn't stay there again

Posted 28-Apr-2015
Pros: It was clean, safe, the staff were polite. It wasn't a far drive from most places.
Cons: The minor details. The room was very large but strangely arranged with too much furniture and art placed in odd places behind things.
Location: I was there on personal business so don't have much to say here.
This was a perfectly decent hotel, clean and safe for sure. It was nothing special and not sure it was worth the money. The food was OK. The bed was nice and comfy. The room and place were somewhat bland. The walls and ceiling/floors were thin. I could hear every step the people upstairs took and noise in the hallway. Fortunately most of the clientele were older adults/seniors so not a super loud bunch. Most people probably wouldn't notice or care about these things but if you're like me and are a light sleeper or suffer from insomnia you might. I had to unplug the digital alarm clock by the bed and microwave at the foot of the bed (too much light! there was also light on the hairdryer, a wall outlet and the air conditioner). I also unplugged the mini fridge because it made a super high pitched whining noise and clunking sound. The fluorescent light in the bathroom she a dreadful green color and made a loud buzzing noise. Again, most people probably wouldn't notice these things but highly sensitive people beware.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Portland OR

Would stay again.

Posted 27-Apr-2015
Pros: Convenient and not next to Freeway.
Cons: Beds
Not much interaction with staff as I only stayed one night. It was clean, bed was a little hard, room was nice, breakfast was a nice change from continental breakfast's.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel!

Posted 25-Apr-2015
Check in and check out were a breeze. At this Crystal Inn location, they offer a free dinner as well as their free buffet breakfast. The breakfast is great and lots to choose from. Many restaurants nearby and quiet location.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Salt Lake City

Good location

Posted 21-Apr-2015
Pros: Cleaniness
Cons: The times the hotel maids come
Nice hotel. I would stay there again. The rooms were clean, but the maids came early and they do not come back. They are all very informative of where to eat, play, and things to do there if you ask. Very pleasant.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom "IE" California

Good choice!

Posted 20-Apr-2015
We enjoyed the stay. Good location and they provide good simple complementary breakfast and dinner. Staff was friendly and the facility is clean.
4 out of 5
Recommended
for Everyone
by A verified traveller

Value for the money

Posted 10-Apr-2015
Convenient location, spacious rooms, friendly staff,