Ratings based on 1,026 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Carson City Nevada

Great hotel/small complaints

Posted 03-Mar-2015
Pros: Reasonable rates, great location, free breakfast, clean room, helpful staff, almost everything!
Cons: Checking to make sure if we are getting up early before placing us near the dining room. Would have liked to NOT be woken every morning by 6:30pm.
Location: I was there for an Honor choir convention in Salt Lake City. So, didn't do much near by. Though I did enjoy the restaurants in Murray.
This hotel was quite nice for the price. It was comfortable and clean. The room was roomy. I had two queen size beds, a couch, table with two chairs, coffee table, TV (obviously), small fridge and microwave. All for reasonable rate night. I did nave to pay an extra (small) amount a night was anyone 18 years or older. The staff were amazing. Always willing to help. The maid kept the room very clean. Great hotel! Only complaints - 1. If you want to sleep in, in the morning make sure that your room is no where near the lobby/dining room. I was awoken at 6:00am to 6:30am everyday due to noise from the dining room. I think the staff should ask if you are getting up early or not and give you a room based upon that. 2. Free Breakfast was good. Dinner, not so much. I only ate the free dinner if I had not had time to eat somewhere else.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tn

Great Stay

Posted 19-Feb-2015
Pros: Everything we needed.
Cons: None
Location: Convienient to restuarants and shopping
Friendly staff. Clean rooms with lots of space. Great location.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom S

My vacation at Crystal Inn was wonderful

Posted 18-Feb-2015
I was amazed by the care the staff gave us during our ski vacation. I would like to return soon and enjoy another ski vacation.
2 out of 5
by A verified travellerfrom colorado

Hotel Pool

Posted 17-Feb-2015
We chose this Hotel for location and the pool. The pool was really dirty and when we brought the grandchildren back to the room after only a few minutes we had to rinse the dirt and grime out of the tub after rinsing their feet off. This was very disappointing.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Utah

Love the meals

Posted 12-Feb-2015
Cons: The pillows are way too soft
With kids, this place is awesome, saves us money when we need to travel to the city. Offering free breakfasts and diner is amazing!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Boston

Great hotel close to ski areas and city

Posted 11-Feb-2015
Pros: Handy to skiing and city
Cons: Just keep doing the same great things
Location: Ski and city
Great overall experience Great staff Shuttle service to and from airport, and ski buses is very good
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Feb-2015
Nice enough hotel and very conveniently located. Room smelled like smoke a bit - but opening the window made that all go away and the bed was very comfortable. -- So slept like a charm
4 out of 5
Recommended
for Everyone
by A verified travellerfrom St George

Very nice, great location.

Posted 10-Feb-2015
Pros: Great staff and breakfast was good too.
Convenient to ski resorts, large mall and many restaurants. Quite too.
5 out of 5
Recommended
for Families
by A verified travellerfrom st louis

Everything is perfect

Posted 04-Feb-2015
Pros: staff, service, facility, food, everything
my family and I had a wonderful experience there, recommended to everyone
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Montreal, Qc

excellent location for skiing the Wasatch

Posted 03-Feb-2015
Cons: Quality of food at breakfast is a little subpar - real eggs that don't feel like they were prepackaged for ex. Real coffee not from a machine as well
Everything you would expect from a 3star hotel. Acceptable breakfast and super are offered. Clean rooms, clean hottub and pool, newish furniture, clean white linens for bed, fully equipped rooms (including microwave, coffee maker, small refrigerator, etc). Very friendly and helpful staff. We were first given a room beside an ice maker (4rth floor) which was really noisy and only shut off at 10pm. I asked for a different room and without a hustle it was offered to me. Would recommend especially for those planning on skiing the Cottonwood canyons. The drive up to the resorts is ~30mins. There are all the amenities nearby as well. Pretty decent dining all within less than 1-2miles.