Ratings based on 33 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
91% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

A fixer upper!

Posted 04-Jul-2014
Pros: Nothing
Cons: Everything has opportunity for improvement at the Ibis.
Location: There is a small town with very little to do.
I don't have extremely high standards, but the only place I've ever stayed/lived worse than the Ibis was a Middle Eastern construction camp in the middle of a desert. The motel may have had some renovations in the not too distant past based upon the internet photos on Expedia. However, the room we were provided appeared as thought it had not been updated since the motel was originally built, which I would guess based upon furnishings was in the early 1980's. The only modern touched to the room was a flat screen TV. The appearance of the room was laughable. Even making it a better stay (hopefully you understand sarcasm) was the note posted in the bathroom stating that hot showers needed to be limited to 7 minutes, then allow the hot water system 20 minutes to refill, before being able to shower for another 7 minutes. This same note said this was due to local environmental concerns or some bull crap like that. Hopefully the motel will eventually recognizes that cost cutting and lean management practices shouldn't effect the service they provide to their customers. Pinch pennies somewhere other than with the hot water. If you stay at the Ibis with a family of 4 and you're in a hurry everyone will have to shower together. Otherwise it'll take 108 minutes for the family to get ready.
5 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 01-Feb-2014
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

Ok for overnigth

Posted 30-Dec-2013 on Hotels.com
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 03-Dec-2013 on Hotels.com
2 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 07-Nov-2013 on Hotels.com
4 out of 5
Recommended
for Families
by brian from ringwood vic

Posted 18-Oct-2013 on Hotels.com
Satisfactory service,clean room,comfy bed quite location
3 out of 5
Recommended
by J from Long Beach NSW

Friendly owners

Posted 10-Oct-2013 on Hotels.com
This motel is a little tired and in need of extensive refurbishment. Although there has been some work done it still needs a lot more to bring it up to the usual Ibis standard. The owners on the other had were very friendly and made sure our stay was comfortable. Breakfast was fresh and adequate. Rooms were clean and comfortable but the condition of the bathroom let it down. Location is a bit out of town but only 5 mins by car.
3 out of 5
Recommended
for Personal Event
by A verified traveller from Mount Barker

Overnight stay

Posted 24-Sep-2013 on Hotels.com
Lack of blankets and sheets in this room was very disappointing. Not everyone likes sleeping with air conditioning humming all night. Continental style sleeping is for overseas and is not Australian. Wake up guys, hope you also appreciate the blinds being repaired in the room ( for no charge). 740
2 out of 5
by jean pierre from toronto

If you like a 5 minute shower it is fine.

Posted 18-Sep-2013
Pros: nothing
Cons: hot water would be nice... and some heat
My experience: I booked 2 rooms. - First, when we arrived they told us that the continental breakfast was not included! - The first room, the heat did not work and they had to give us another room. The heat in the 2nd room was fine but was not working in the morning. As a matter of fact I am writing this email in the room and my hands are freezing! - The mattress has a heating system in it. It only worked on one side and impossible to turn it off. - The telephone in the room had no instruction so impossible to call the reception to complain! - The alarm clock was set at 6.00AM and woke us up. - The worst: It seems to have only 5 minutes of hot water so after only cold shower and no shower for my wife! I went to reception to complain since I could not use the phone to let them know the problem but the door was locked with only a sign that said to call a telephone number for contact!!!!
4 out of 5
Recommended
for Couples
by A verified traveller

Peace and quiet

Posted 20-Aug-2013
Cons: Bathroom
Overall, very nice. Our bathroom needed a makeover, but the room was excellent.