Ratings based on 282 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.4 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Not a good experience staying in the hote

Posted 26-Apr-2015
Pros: WiFi and Parking
Cons: ....
Location: ---
Dirty room and Bathroom Paint on one side of the room was "flaking" Very noisy room Side table only on one side of double Bed Staff was polite exept for the land lady who was a bit rude WiFi was very good Good free Parking
4 out of 5
for Everyone
by A verified travellerfrom essendon, vic

Great value for money

Posted 19-Apr-2015
Good service n clean tidy rooms for a good price I've stayed here every time I come to sale!
3 out of 5
for Everyone
by A verified travellerfrom Rye VIC

Hotel was close to the Heyfield for a family 21st

Posted 03-Mar-2015
We were able our all stay in adjoining rooms, which was what we required. Sale was a surprise, as we went to the Critirion Hotel and food was very good, as was the breakfast at a cafe in Raymond str(value for money).
5 out of 5
by Sally Krantzfrom Australia - VIC - Melbourne

Posted 23-Feb-2015
Pros: Clean and affordable
Cons: Nothing
1 out of 5
by A verified traveller

Bates Motel

Posted 23-Feb-2015
Pros: Nothing
Cons: Everything
Hotel needs to refurb and come into the 20th century first and then move into the 21st century - checked into room and only had time to leave my bags into hotel as I had to leave to do a job - when I returned and saw the place properly I decided I could not stay the night so drove the 300km home instead. Reception was not open when I left or I would have requested a refund.
5 out of 5
by Bronwyn Hughesfrom Australia - NSW - Sydney

Posted 23-Feb-2015
Pros: Spacious and no stale smell
Cons: Cant say that there was anything
Location: Tranquil
Facilities: Nice ; Value: Affordable; Service: Go the extra mile; Cleanliness: Immaculate; In your description of where it is you have east side instead of west side
4 out of 5
by Sharni Officerfrom Australia - VIC - Regional VIC

Posted 20-Feb-2015
Pros: Quiet location
Cons: Not advised restaurant would not be open at time of booking
Location: on edge of town
Facilities: comfortable; Value: Affordable; Service: dinner not available; Cleanliness: Spick and span;
4 out of 5
by Margaret Mahony

Posted 20-Feb-2015
Location: a bit out of town
Facilities: Nice ; Value: Affordable; Service: Professional; Cleanliness: Pleasant;
5 out of 5
by Jake Lindusfrom Australia - VIC - Melbourne

Posted 16-Feb-2015
Pros: It's good value and the staff are good!
Cons: It's 3km from the town
There should be a late check out option
3 out of 5
by kharlie milhamfrom Australia - VIC - Melbourne

Posted 14-Feb-2015
Pros: The lady who owns it was very helpful
Cons: Housekeeping didn't change our very wet towels after 2 days had to physically ask and get more ourselves from frount desk
in most expensive room and didn't include breakfast