Ratings based on 269 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travellerfrom essendon, vic

Great value for money

Posted 19-Apr-2015
Good service n clean tidy rooms for a good price I've stayed here every time I come to sale!
3 out of 5
for Everyone
by A verified travellerfrom Rye VIC

Hotel was close to the Heyfield for a family 21st

Posted 03-Mar-2015
We were able our all stay in adjoining rooms, which was what we required. Sale was a surprise, as we went to the Critirion Hotel and food was very good, as was the breakfast at a cafe in Raymond str(value for money).
1 out of 5
by A verified traveller

Bates Motel

Posted 23-Feb-2015
Pros: Nothing
Cons: Everything
Hotel needs to refurb and come into the 20th century first and then move into the 21st century - checked into room and only had time to leave my bags into hotel as I had to leave to do a job - when I returned and saw the place properly I decided I could not stay the night so drove the 300km home instead. Reception was not open when I left or I would have requested a refund.
4 out of 5
for Everyone
by A verified travellerfrom France

nice hotel, good value for money

Posted 21-Jan-2015
excellent location, very easy to reach after having spent all day long on the road
5 out of 5
by David Smithfrom Australia - VIC - Melbourne

Posted 18-Jan-2015
Pros: Friendly service
Cons: The outside needs a makeover
4 out of 5
by Stuart Porteousfrom Australia - TAS - Regional TAS

Posted 09-Jan-2015
Pros: Standard of the room TOTALLY belied the very shabby outside!
Cons: External maintenance and appearance. It was though the groundsperson died 9 months ago
Location: Reasonable access
Facilities: Well-considered; Value: Economical;
3 out of 5
by Melanie brayfrom Australia - VIC - Regional VIC

Posted 04-Jan-2015
Pros: Fairly cheap
Cons: Coffee and tea at breakfast was dreadful
Location: Accessible, Reasonable access
Facilities: Tired, Nothing special, Old; Value: Fair price; Service: Sufficient, Polite; Cleanliness: Tidy, Clean; The location was difficult to find with sat nav needed to phone twice for directions
4 out of 5
by Geoff Conway

Posted 28-Dec-2014
Pros: Price
Cons: Beds are a bit firm.
4 out of 5
by Manoj Kumar

This traveller left a rating score only Posted 27-Dec-2014
5 out of 5
by Travis Wellsfrom Australia - VIC - Regional VIC

Posted 24-Dec-2014
Location: Perfect
Facilities: Nice ; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless;