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Reviews of Comfort Inn & Suites King Avenue

3.5 out of 5
Comfort Inn & Suites King Avenue
20-26 Princes Highway, Sale, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 272 out of 622 reviews" "
Rating 8 - Good. 270 out of 622 reviews" "
Rating 6 - Okay. 60 out of 622 reviews" "
Rating 4 - Poor. 14 out of 622 reviews" "
Rating 2 - Terrible. 6 out of 622 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Travelled with family
Lovely place
Stayed 1 night in Apr 2024
Response from Terry on 2 Apr 2024
Hi Vanessa,Thank you for taking the time to review us. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, the shower was great, the bed was very co.fortae and it was quiet at nighttime.
Stayed 1 night in Mar 2024
Response from Bhushan Joshi on 30 Mar 2024
Dear Helen,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites King Avenue.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 Good

Julie

Nice place to stay
Stayed 1 night in Mar 2024
Response from Bhushan on 17 Mar 2024
Dear Julie,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites King Avenue.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Leeann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Terry on 19 Jan 2024
Hi Leanne,Thank you for taking your time to review us and we are very happy you enjoyed your stay

10/10 Excellent

Joo Rak

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely spacious and clean, well managed, will definitely visit again
Stayed 1 night in Dec 2023
Response from Terry on 19 Jan 2024
Hi Joo,Thank you for taking your time to review us and we are very happy you enjoyed your staySee you next time.

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean property with reasonable price
Stayed 5 nights in Dec 2023
Response from Terry on 19 Jan 2024
Hi Ahmad,Thank you for taking your time to review us and we are very happy you enjoyed your stay

8/10 Good

Andrew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good place to stay with family for a couple of nights. Happy to recommend
Response from Terry on 19 Jan 2024
Hi Andrew,Thank you for taking your time to review us and we are very happy you enjoyed your stay

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. It has a free laundry. The room was a lovely airy & huge size. Everything was very clean and comfortable.
Stayed 2 nights in Nov 2023
Response from Terry on 19 Jan 2024
Hi Nigel,Thank you for taking your time to review us and we are very happy you enjoyed your stay

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Motel with clean, large rooms. The staff are always so friendly as I always stay there when in Sale.
Stayed 1 night in Nov 2023
Response from Terry on 19 Jan 2024
Hi David,Thank you for taking your time to review us and we are very happy you enjoyed your staySee you next time

10/10 Excellent

deb

Stayed 2 nights in Nov 2023
Response from Terry on 19 Jan 2024
Hi Deb,Thank you for taking your time to review us and we are very happy you enjoyed your stay

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Terry on 1 Dec 2023
Hi Ashley,Thank you for taking the time to review us.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and comfortable. our room was bigger than our house. had everything we needed. definitely stay again
Stayed 1 night in Nov 2023
Response from Terry on 28 Nov 2023
Hi Ann,Thank you for taking the time to review us.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Terry on 16 Nov 2023
Hi NathanThank you for taking the time to give us an awesome review. We strive hard here to make everyone feel at home.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Tired room.
Pretty outdated and ordinary room: very old furniture with strip lighting, a noisy air conditioner with no remote control. Abrupt service with other customers and myself. Noisy location.
Stayed 1 night in Oct 2023
Response from Terry on 14 Nov 2023
Thank you for your review

6/10 Okay

Kevin

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty AC filters, cleaned myself. Broken electrical switch, fan in bathroom useless. Shower taps wrong way, eg: hot on the right, cold on left. (Pretty sure that breaches building codes)
Stayed 1 night in Oct 2023
Response from Terry on 12 Oct 2023
Hi Kevin,On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Gai

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bedside light did not work. Door very hard to unlock
Stayed 1 night in Sep 2023
Response from Terry on 8 Oct 2023
Hi Gail,Thank you for taking the time to review us as your feedback is important to us.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed at this motel on a number of occasions because of the quality of rooms and staff.
Stayed 3 nights in Sep 2023
Response from BHUSHAN on 14 Sept 2023
THANK YOU VERY MUCH

8/10 Good

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from BHUSHAN on 14 Sept 2023
THANK YOU VERY MUCH

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was fabulous, we were arriving late and the reception lady was just so obliging and left our key for us, it was an absolute please and delight to stay here, I definitely will be again. Kelly
Stayed 2 nights in Aug 2023
Response from Terry on 14 Aug 2023
Hi Kelly,Thank you for your great review.See you next time

10/10 Excellent

Geoffrey, Hurstbridge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2023
Response from Terry on 26 Jul 2023
Hi Geoffrey,Thank you for your review.

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good for an overnight work stay; comfortable beds & good heater, etc
Stayed 1 night in Jul 2023
Response from Terry on 26 Jul 2023
Hi Richard,Thank you for taking your time to review us and we are happy you enjoyed your stay.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely spacious room. Very comfortable beds.
Stayed 1 night in Jun 2023
Response from Terry on 28 Jun 2023
Hi Paul,Thank you for taking the time to review us as your feedback is very important to us.We are happy you enjoyed your stay

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great size room , quiet and good parking
Stayed 3 nights in Jun 2023
Response from Terry on 28 Jun 2023
Hi Steve,Thank you for taking your time to review us and it was a pleasure having you stay with us.

10/10 Excellent

Simone, Robertson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. Room was confortable
Stayed 2 nights in Jun 2023
Response from Terry on 21 Jun 2023
Hi Simone thankyou for taking the time to review us and we are very happy you enjoyed your stay

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
I really appreciated the friendly service. It was really refreshing. The facilities have all the basic needs and are in a process of an upgrade so the rooms will only get better.
Stayed 2 nights in May 2023
Response from Terry on 5 Jun 2023
Hi John,Thank you for your great review.The fast internet is npow installed and all our 58 inch TV's go into the rooms very soon

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Terry on 25 Apr 2023
Hi Rebecca,Thank you for taking the time to rate us

10/10 Excellent

martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A room with easy ground floor access was available by request with a walking path without any steps around an inaccessable area in front of the room (with sign clearly indicating to keep to the path) Very comfortable large room, very comfortable bed, large bathroom with shower - non-slip shower mat immediately available on request. Very hot water - great for doing dishes - microwave, good size fridge, real dinnerplates and cutlery etc all supplied. Healthy Breakfast Boxes (available at extra cost) were just great. Lighting is dim. Great for relaxing and very reasonable priced. Friendly, helpful staff on the premises.
Stayed 3 nights in Apr 2023
Response from Terry on 1 May 2023
Hi Martha,Thank you for your great review.I will look into the lighting as we just had new down lights put in last monthWe look forward to your next visit to Sale

10/10 Excellent

John

Stayed 3 nights in Apr 2023
Response from Terry on 3 May 2023
Hi JohnThank you for giving us 5*See you next time your in Sale

10/10 Excellent

Amanda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked it a lot however cleaning was not done properly,didnt vacuum our room after first night and no fresh towels second day either they did beds restocked fridge etc but felt it was half the job done.my only observation.
Stayed 2 nights in Mar 2023
Response from Terry on 14 Mar 2023
Hi Amanda,Thank you for your review.A service is to restock incidentals, make bed, clean toilet and pick up and replace towels if left on floor and wash all crockery. If you wanted any extra cleaning done for one night just ask at reception and they are happy to help you.

4/10 Poor

Candice

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2023
Response from Terry on 27 Feb 2023
Hi Candice,Thank you for taking the time to review us.

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Terry on 12 Feb 2023
Hi Nathan,Thank you for your review.We strive hard here to make everyone have an enjoyable stay.

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - easy check in process and good size clean rooms
Stayed 1 night in Feb 2023
Response from Terry on 7 Feb 2023
Hi Rebecca,Thank you for taking the time to revciew us and we are glad you enjoyed your stay

10/10 Excellent

Aneesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and spacoius suites.
Stayed 2 nights in Jan 2023
Response from Terry on 28 Jan 2023
Hi Aneesa,Thank you for taking the time to leave us a great review.

10/10 Excellent

Amena

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went with friend's families this time, all 4 families enjoyed the stay, the nearby natural reserves and tourist attractions. The hotel is located at a very convenient location. 5 star endorsed by us.
Stayed 2 nights in Jan 2023
Response from Terry on 28 Jan 2023
Hi Amena,Thank you for your lovely review

10/10 Excellent

Mohammad

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time in 3 years at this hospitality venue. Both times, we stayed for 2 nights. Excellent property. Happy to be back and will recommend to more friends.
Stayed 2 nights in Jan 2023
Response from Terry on 28 Jan 2023
Hi Mohammad,Thank you for taking the time to give us a great review.We will see you and your family when you next visit us.

10/10 Excellent

Rochelle

Liked: Staff & service, amenities, property conditions & facilities
Response from Terry on 6 Mar 2023
Hi Rochelle,Thank you for taking the time to review us and we are happy you enjoyed your stay with us.

10/10 Excellent

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady on reception was so lovely and the room was great!
Response from Terry on 5 Jan 2023
Hi Crystal,Thank you for you great review.Look forward to you staying with us again

8/10 Good

Kim

Stayed 2 nights in Dec 2022

8/10 Good

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented, welcomed on arrival, room was nice and comfortable having the couch and dining table was great and the spa was awesome. Can I suggest if you stay here, if possible, don't shower after 10 pm. The pipes are loud and squealy and I woke up with a fright at 1am only to realise it was the showers goingg in the next room.
Stayed 1 night in Dec 2022
Response from Terry on 5 Jan 2023
Thank you Pauline for your lovely review

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay lovely service
Stayed 2 nights in Dec 2022
Response from Tezza on 31 Dec 2022
Hi Cindy,Thank you for taking the time to review us and we are happy you enjoyed your stay with us

8/10 Good

Marino

Stayed 1 night in Dec 2022
Response from Terry on 5 Jan 2023
Hi Marino,Thankyou for your review

10/10 Excellent

Kym

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds where verry well kept
Response from Tezza on 31 Dec 2022
Hi KymThank you for taking the time to review us and we are happy you enjoyed your stay with us

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequately kitted out property well taken care of. Needs updating..
Response from Tezza on 27 Dec 2022
Hi Samuel,Thank you for taking the time to review us.We are happy you enjoyed your stayThe Team @ Comfort Inn & Suites

10/10 Excellent

Rasika

Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Retro feel
If you enjoy retro experience. Everything from the radio to the aircon looks to be from the 1980s. Old... but clean and well kept. Was not cheap though and could have offered more for the price.
Stayed 1 night in Nov 2022

10/10 Excellent

ANTONY

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly and helpful service. Very nice accommodation! Will come again. Thanks!…..tony
Stayed 1 night in Nov 2022

8/10 Good

Paul

Stayed 2 nights in Nov 2022

10/10 Excellent

Lauron

Stayed 1 night in Nov 2022
Response from Tezza on 20 Nov 2022
Hi Lauron,Thank you for taking the time to revciew us and we are happy you enjoyed your stay with usThe Team @ Comfort Inn & Suites

6/10 Okay

Belinda

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2022

8/10 Good

Jade

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa
Response from Tezza on 10 Nov 2022
Hi Jade,Thank you for taking the time to review us and I'm glad you enjoyed our spa.the Team @ Comfort Inn & Suites